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Collections Jobs in Utah (NOW HIRING)

Collections Specialist

Salt Lake City, UT

$18 - $24.25/hr

The Collections Specialist partners with customers and internal teams to resolve billing and payment issues, accelerate cash collections, maintain accurate AR records, and support operational ...

Collections Specialist

Salt Lake City, UT · On-site

$18 - $24.25/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer ...

As a Collections Specialist, you'll serve as a key point of contact for customers with outstanding account balances, helping them resolve payment obligations through communication, negotiation, and ...

Senior Collections Specialist

Draper, UT · On-site

$50K - $100K/yr

Recovery Collections Senior Portfolio Specialist Interested in owning your portfolio and unlocking unlimited earning potential? Do you see collections as a profession and enjoy solving complex ...

Collections Officer 1

Midvale, UT · On-site

$19.56/hr

We are hiring a Collections Officer. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an ...

Collections Specialist

Lehi, UT · On-site

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

Collections Specialist

Lehi, UT · On-site

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

Have 1+ year of collections and/or sales experience * Contribute to a positive team environment by actively engaging with your peers and leaders while having a willingness to continuously improve ...

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

Have 1+ year of collections and/or sales experience * Contribute to a positive team environment by actively engaging with your peers and leaders while having a willingness to continuously improve ...

New

You will be responsible for managing B2B stakeholders with an emphasis on negotiations and collections. Where you'll work This role will be based in our Salt Lake City office. We are a hybrid ...

Collections Analyst Location: Draper, UT Hybrid Duration: Contract to Hire * As part of Client Collections team, this role will support the collections team in the execution and delivery of the team ...

You will be responsible for managing B2B stakeholders with an emphasis on negotiations and collections. Where you'll work This role will be based in our Salt Lake City office. We are a hybrid ...

Title- Collections Analyst Duration- 6 Months Contract to Start Hybrid Role- 2 days onsite( Tuesday and Thursday) Pay Rate- $22.00/ hr. Shift Timing - 8:30 am to 5:30 pm Location- Draper, UT, 84020 ...

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending loans. This role helps manage delinquency within acceptable target levels while ensuring compliance ...

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Showing results 1-20

Collections information

See Utah salary details

$11

$19

$27

How much do collections jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for collections in Utah is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.88 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Utah? The most popular types of Collections jobs in Utah are:
What are popular job titles related to Collections jobs in Utah? For Collections jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Collections jobs? Cities in Utah with the most Collections job openings:
Infographic showing various Collections job openings in Utah as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,645 per year, or $19.5 per hour.

$17.75 - $24.25/hr

Other

Re-posted 25 days ago


Job description

Description

What You'll Do:

Collections representative Is an integral part of our compan's success. We are seeking candidates that have a professional and Courteous approach with an enthusiasm to problem solve.


Duties will include:

  • Outbound collections communication
  • Preparing demand letters
  • Reviewing and submitting Foreclosure referrals
  • Communicating with internal Legal department on delinquent loans 
  • Handling incoming customer service calls
  • Payment processing
  • Data processing
  • Reporting management
  • Understanding and following Fair Debt Collections Practices Act
  • Negotiating payment arrangements
  • Determining debtor's financial ability to offer alternate payment plans
  • Skip Tracking to locate debtors
  • Documenting and maintaining all incoming and outgoing collection efforts
  • Scheduling property inspection and determining property conditions
  • Addressing inquiries and issues of debtors in a timely and professional manner
  • Providing outstanding customer service
  • Monitoring accounts to identify outstanding debts
  • Managing delinquency reporting activities
  • Perform general clerical duties as needed

Requirements

What we'll love about you:

  • 3 years mortgage experience is required
  • 1 year experience in collections
  • Bilingual in Spanish is a plus
  • Attention to detail, efficiency in work, and being open to feedback
  • Good data entry skills and phone etiquette are required
  • Strong written and verbal communication 
  • Letter writing skills are needed for professional email responses
  • Proficiency in Microsoft Office Suite of Products: Word, Excel   
  • Ability to learn new systems
  • We use Encompass, Servicing Director and OnBase for our loans and documents