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Collections Jobs in Orem, UT (NOW HIRING)

Captain, Collections

Lehi, UT

$17.25 - $23.50/hr

Job Summary The Collections team captain leads and supports the collections team to ensure timely recovery of outstanding balances while maintaining positive customer relationships. This role ...

Collections Officer 1

Midvale, UT · On-site

$19.56/hr

We are hiring a Collections Officer. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an ...

Senior Collections Specialist

Draper, UT · On-site

$50K - $100K/yr

Recovery Collections Senior Portfolio Specialist Interested in owning your portfolio and unlocking unlimited earning potential? Do you see collections as a profession and enjoy solving complex ...

We are hiring a Collections Officer. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an ...

Collections Specialist

Lehi, UT

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

Collections Specialist

Lehi, UT · On-site

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

Collections Analyst Location: Draper, UT Hybrid Duration: Contract to Hire * As part of Client Collections team, this role will support the collections team in the execution and delivery of the team ...

Collections Analyst, Associate Location: Remote Duration: 6-Month Contract (with potential extension) Pay Rate: $21/hr on W2 In this role, you will support Collections team in executing strategic and ...

Title- Collections Analyst Duration- 6 Months Contract to Start Hybrid Role- 2 days onsite( Tuesday and Thursday) Pay Rate- $22.00/ hr. Shift Timing - 8:30 am to 5:30 pm Location- Draper, UT, 84020 ...

Collections Specialist I

South Jordan, UT

$17.75 - $23.75/hr

The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending loans. This role helps manage delinquency within acceptable target levels while ensuring compliance ...

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending loans. This role helps manage delinquency within acceptable target levels while ensuring compliance ...

What You Have * 2+ years of experience in collections, asset recovery, customer account management, customer service, logistics, or a related operational environment. * Experience managing customer ...

Collections Analyst Job Location: Draper, UT Job Type: Contract * 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry * Has proven ...

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Collections information

See Orem, UT salary details

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How much do collections jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for collections in Orem, UT is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.91 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and may work with specialized software to track accounts and document interactions. The role typically requires attention to detail and adherence to legal and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

How can I make 2000 a week working from home?

A collections specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, attention to detail, and experience with debt recovery processes. Achieving this income may involve handling high-volume accounts, working overtime, or earning performance-based bonuses. Building expertise in negotiation and using collection software can also improve earning potential.

What jobs pay 4000 a week without a degree?

In collections, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earnings depend on the employer, location, and individual performance.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.
What are the most commonly searched types of Collections jobs in Orem, UT? The most popular types of Collections jobs in Orem, UT are:
What are popular job titles related to Collections jobs in Orem, UT? For Collections jobs in Orem, UT, the most frequently searched job titles are:
What cities near Orem, UT are hiring for Collections jobs? Cities near Orem, UT with the most Collections job openings:
Infographic showing various Collections job openings in Orem, UT as of July 2026, with employment types broken down into 76% Full Time, 20% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,814 per year, or $18.7 per hour.
Captain, Collections

Captain, Collections

Safe Streets USA LLC

Lehi, UT

$17.25 - $23.50/hr

Full-time

Posted 3 days ago


Job description

SafeStreets USA is dedicated to creating safer, stronger communities across the country. We’re looking for passionate, collaborative, and detail-oriented professionals to join our 1,000-member team. At SafeStreets USA, you’ll work in a supportive environment where innovation, integrity, and community impact are at the heart of everything we do.

Job Summary

The Collections team captain leads and supports the collections team to ensure timely recovery of outstanding balances while maintaining positive customer relationships. This role combines hands on collections work with team leadership, performance coaching, and process improvement to drive cash flow and reduce delinquency for the company.

Essential Functions and Responsibilities

The essential functions listed below are representative of the duties required to successfully perform this role. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

· Lead, motivate, and support a team of collection representatives.

· Foster a positive, result driven team culture.

· Review delinquent accounts and determine appropriate collection strategies

· Contact customers via phone, email and written correspondence to resolve outstanding balances.

· Negotiate payment plans in accordance with company policy.

· Ensure compliance with company policies, state and federal regulations, and consumer protection laws.

Competencies & KPI’s

· Leadership and accountability

· Professional and calm under pressure

· Customer-focused mindset

· Critical thinking

· Strong professional communication skills

· Strong ethical standards

· Promise to Pay to Resolution Rate

· Account Resolution Rate

· Agent utilization rate

· Team Help Index

Skills, Physical Demands & Work Environment

  • Must be able to lift up to 25 lbs. and sit or stand for periods throughout the work day.
  • Work is performed in an office setting
  • Available to accommodate varying schedule needs
  • High call volume and performance-based environment
  • Must be able to speak clearly and professionally on the phone

Licenses, Certifications, & Educational Requirements

  • All SafeStreets employees must be at least 18 years of age and pass a criminal background check

· Sales, Customer Service and/or Collections experience required

· Education required GED/HS

· Must have been employed at SafeStreets for a minimum of 6 months or have 1 year experience in the security industry.

Compensation

SafeStreets compensation may include base pay and, for eligible roles, variable compensation or bonuses. Variable and bonus compensation is not guaranteed and is governed by applicable plan terms. All compensation is paid in compliance with federal, state, and local wage laws, including applicable minimum wage and overtime requirements. Variable pay is defined as variable pay and will be shared in a separate compensation plan.

Employment is contingent upon successful completion of a background check and any additional security clearances or licenses required for the role, including applicable state licensing requirements.

SafeStreets is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification under applicable law.

Employment with SafeStreets is at-will, meaning that either the employee or SafeStreets may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

I acknowledge that I have received, read, and understand this job description. I understand that this document describes the general nature and level of work required for this position and does not constitute an employment contract, either express or implied. I further understand that my duties, responsibilities, compensation, and work location(s) may change based on business needs and applicable laws, and that I am responsible for performing my job in compliance with all SafeStreets policies and applicable local, state, and federal laws.

California Only: I understand that my compensation and work hours are governed by California wage and hour laws, including minimum wage, overtime, meal and rest periods, timekeeping requirements, and applicable local minimum wage ordinances based on where work is performed. I agree to accurately record all hours worked and understand that off-the-clock work is prohibited.