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Collections Jobs in Orem, UT (NOW HIRING)

Safe Streets USA LLC

Collections Specialist

Lehi, UT

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

SafeStreets

Collections Specialist

Lehi, UT · On-site

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

LendingClub Bank

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

Have 1+ year of collections and/or sales experience * Contribute to a positive team environment by actively engaging with your peers and leaders while having a willingness to continuously improve ...

MM International

Collections Analyst

Draper, UT · Remote

$21/hr

Collections Analyst, Associate Location: Remote Duration: 6-Month Contract (with potential extension) Pay Rate: $21/hr on W2 In this role, you will support Collections team in executing strategic and ...

CardWorks

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending loans. This role helps manage delinquency within acceptable target levels while ensuring compliance ...

MM International

Collections Analyst

Draper, UT · On-site

$22/hr

Title- Collections Analyst Duration- 6 Months Contract to Start Hybrid Role- 2 days onsite( Tuesday and Thursday) Pay Rate- $22.00/ hr. Shift Timing - 8:30 am to 5:30 pm Location- Draper, UT, 84020 ...

Clicklease

Collections Specialist II

Draper, UT · On-site

$18 - $22/hr

The Team You'll join the Collections team, a group focused on balancing customer experience with business outcomes. The team works collaboratively to resolve accounts, improve recovery performance ...

Staffingine LLC

Collections Analyst

Draper, UT · On-site

Collections Analyst Job Location: Draper, UT Job Type: Contract * 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry * Has proven ...

Clicklease

Early-Stage Collections Specialist

Draper, UT · On-site

$18 - $22/hr

The Team You'll join the Collections team, a group focused on balancing customer experience with business outcomes. The team works collaboratively to resolve accounts, improve recovery performance ...

Clicklease

Collections & Recovery Specialist

Draper, UT · On-site

$17.25 - $23.25/hr

What You Have * 2+ years of experience in asset recovery, repossession, collections, or a related recovery environment. * Hands-on experience with repossession processes and coordinating recovery ...

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All JobsCollections JobsCollections Jobs in Orem, UT

Collections information

See Orem, UT salary details

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$26

How much do collections jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for collections in Orem, UT is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.91 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are the most commonly searched types of Collections jobs in Orem, UT?

The most popular types of Collections jobs in Orem, UT are:

What are popular job titles related to Collections jobs in Orem, UT?

For Collections jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Collections jobs in Orem, UT look for?

The top searched job categories for Collections jobs in Orem, UT are:

What cities near Orem, UT are hiring for Collections jobs?

Cities near Orem, UT with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Orem, UT as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,814 per year, or $18.7 per hour.

Collections Specialist

Safe Streets USA LLC

Lehi, UT

$17.25 - $23.50/hr

Full-time

Re-posted 15 days ago

Job description

Job Summary

The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part in protecting company revenue, reducing delinquency, and supporting customer retention within a subscription-based home security environment.

Essential Functions and Responsibilities

The essential functions listed below are representative of the duties required to successfully perform this role. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

· Review delinquent accounts and determine appropriate collection strategies

· Contact customers via phone, email and written correspondence to resolve outstanding balances.

· Negotiate payment plans in accordance with company policy.

· Monitor Promises to Pay and follow up accordingly.

· Document all customer interactions accurately in the CRM or billing system.

· Ensure compliance with company policies, state and federal regulations, and consumer protection laws.

Competencies & KPI’s

· Professional and calm under pressure

· Customer-focused mindset

· Critical thinking

· Strong professional communication skills

· Strong ethical standards

· Account Resolution Rate

· Promise to Pay to Resolution rate

· Agent utilization rate

Skills, Physical Demands & Work Environment

  • Must be able to lift up to 25 lbs. and sit or stand for periods throughout the workday.
  • Work is performed in an office setting
  • High call volume and performance-based environment
  • Available to accommodate varying schedule needs
  • Must be able to speak clearly and professionally on the phone

Licenses, Certifications, & Educational Requirements

  • All SafeStreets employees must be at least 18 years of age and pass a criminal background check

Education required GED/HS

Sales, Customer Service and/or Collections experience of at least 1-2 years preferred

Compensation

SafeStreets compensation may include base pay and, for eligible roles, variable compensation or bonuses. Variable and bonus compensation is not guaranteed and is governed by applicable plan terms. All compensation is paid in compliance with federal, state, and local wage laws, including applicable minimum wage and overtime requirements. Variable pay is defined as XXXXX and will be shared in a separate compensation plan.

Employment is contingent upon successful completion of a background check and any additional security clearances or licenses required for the role, including applicable state licensing requirements.

SafeStreets is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification under applicable law.

Employment with SafeStreets is at-will, meaning that either the employee or SafeStreets may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

I acknowledge that I have received, read, and understand this job description. I understand that this document describes the general nature and level of work required for this position and does not constitute an employment contract, either express or implied. I further understand that my duties, responsibilities, compensation, and work location(s) may change based on business needs and applicable laws, and that I am responsible for performing my job in compliance with all SafeStreets policies and applicable local, state, and federal laws.

California Only: I understand that my compensation and work hours are governed by California wage and hour laws, including minimum wage, overtime, meal and rest periods, timekeeping requirements, and applicable local minimum wage ordinances based on where work is performed. I agree to accurately record all hours worked and understand that off-the-clock work is prohibited.