Captain, Collections
$17.25 - $23.50/hr
Job Summary The Collections team captain leads and supports the collections team to ensure timely recovery of outstanding balances while maintaining positive customer relationships. This role ...
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$17.25 - $23.50/hr
Job Summary The Collections team captain leads and supports the collections team to ensure timely recovery of outstanding balances while maintaining positive customer relationships. This role ...
Quick apply
$17.25 - $23.50/hr
Job Summary The Collections team captain leads and supports the collections team to ensure timely recovery of outstanding balances while maintaining positive customer relationships. This role ...
Midvale, UT · On-site
$19.56/hr
We are hiring a Collections Officer. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an ...
Midvale, UT · On-site
$19.56/hr
We are hiring a Collections Officer. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an ...
Draper, UT · On-site
$50K - $100K/yr
Recovery Collections Senior Portfolio Specialist Interested in owning your portfolio and unlocking unlimited earning potential? Do you see collections as a profession and enjoy solving complex ...
Draper, UT · On-site
$50K - $100K/yr
Recovery Collections Senior Portfolio Specialist Interested in owning your portfolio and unlocking unlimited earning potential? Do you see collections as a profession and enjoy solving complex ...
Midvale, UT · On-site
We are hiring a Collections Officer. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an ...
Quick apply
Midvale, UT · On-site
We are hiring a Collections Officer. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an ...
$17.25 - $23.50/hr
Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...
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$17.25 - $23.50/hr
Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...
Lehi, UT · On-site
$17.25 - $23.50/hr
Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...
Lehi, UT · On-site
$17.25 - $23.50/hr
Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...
Draper, UT · On-site
$50K - $100K/yr
Senior Recovery Collections Specialist Interested in owning your portfolio and unlocking unlimited earning potential? Do you see collections as a profession and enjoy solving complex problems? Do you ...
Draper, UT · On-site
$50K - $100K/yr
Senior Recovery Collections Specialist Interested in owning your portfolio and unlocking unlimited earning potential? Do you see collections as a profession and enjoy solving complex problems? Do you ...
Draper, UT · On-site
$50K - $100K/yr
Recovery Collections Senior Portfolio Specialist Interested in owning your portfolio and unlocking unlimited earning potential? Do you see collections as a profession and enjoy solving complex ...
Draper, UT · On-site
$50K - $100K/yr
Recovery Collections Senior Portfolio Specialist Interested in owning your portfolio and unlocking unlimited earning potential? Do you see collections as a profession and enjoy solving complex ...
Draper, UT · On-site
Collections Analyst Location: Draper, UT Hybrid Duration: Contract to Hire * As part of Client Collections team, this role will support the collections team in the execution and delivery of the team ...
Draper, UT · On-site
Collections Analyst Location: Draper, UT Hybrid Duration: Contract to Hire * As part of Client Collections team, this role will support the collections team in the execution and delivery of the team ...
Draper, UT · Remote
$21/hr
Collections Analyst, Associate Location: Remote Duration: 6-Month Contract (with potential extension) Pay Rate: $21/hr on W2 In this role, you will support Collections team in executing strategic and ...
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Draper, UT · Remote
$21/hr
Collections Analyst, Associate Location: Remote Duration: 6-Month Contract (with potential extension) Pay Rate: $21/hr on W2 In this role, you will support Collections team in executing strategic and ...
Draper, UT · On-site
$22/hr
Title- Collections Analyst Duration- 6 Months Contract to Start Hybrid Role- 2 days onsite( Tuesday and Thursday) Pay Rate- $22.00/ hr. Shift Timing - 8:30 am to 5:30 pm Location- Draper, UT, 84020 ...
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Draper, UT · On-site
$22/hr
Title- Collections Analyst Duration- 6 Months Contract to Start Hybrid Role- 2 days onsite( Tuesday and Thursday) Pay Rate- $22.00/ hr. Shift Timing - 8:30 am to 5:30 pm Location- Draper, UT, 84020 ...
$17.75 - $23.75/hr
The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending loans. This role helps manage delinquency within acceptable target levels while ensuring compliance ...
$17.75 - $23.75/hr
The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending loans. This role helps manage delinquency within acceptable target levels while ensuring compliance ...
South Jordan, UT · On-site
$17.75 - $23.75/hr
The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending loans. This role helps manage delinquency within acceptable target levels while ensuring compliance ...
South Jordan, UT · On-site
$17.75 - $23.75/hr
The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending loans. This role helps manage delinquency within acceptable target levels while ensuring compliance ...
Draper, UT · On-site
$22 - $24/hr
What You Have * 2+ years of experience in collections, asset recovery, customer account management, customer service, logistics, or a related operational environment. * Experience managing customer ...
Draper, UT · On-site
$22 - $24/hr
What You Have * 2+ years of experience in collections, asset recovery, customer account management, customer service, logistics, or a related operational environment. * Experience managing customer ...
Draper, UT · On-site
Collections Analyst Job Location: Draper, UT Job Type: Contract * 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry * Has proven ...
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Draper, UT · On-site
Collections Analyst Job Location: Draper, UT Job Type: Contract * 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry * Has proven ...
Draper, UT · On-site
$17/hr
We are currently hiring Collections Representatives to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely within a 60-mile ...
Draper, UT · On-site
$17/hr
We are currently hiring Collections Representatives to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely within a 60-mile ...
Draper, UT · Remote
$17/hr
We are currently hiring Collections Representatives to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely within a 60-mile ...
Draper, UT · Remote
$17/hr
We are currently hiring Collections Representatives to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely within a 60-mile ...
Draper, UT · On-site +1
$17/hr
We are currently hiring Remote Collections Representatives to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely within a ...
Draper, UT · On-site +1
$17/hr
We are currently hiring Remote Collections Representatives to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely within a ...
We are currently hiring Remote Collections Representatives to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely within a ...
We are currently hiring Remote Collections Representatives to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely within a ...
Draper, UT · On-site
$22/hr
Collections Analyst Location :: Draper, UT (Hybrid) Rate :: $22/hr on W2 Skills: Collection Analyst, Ecommerce, Payments, Financial Service * As part of BILL's Collections team, this role will ...
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Draper, UT · On-site
$22/hr
Collections Analyst Location :: Draper, UT (Hybrid) Rate :: $22/hr on W2 Skills: Collection Analyst, Ecommerce, Payments, Financial Service * As part of BILL's Collections team, this role will ...
$11.29 - $12.65
3% of jobs
$12.65 - $14.02
7% of jobs
$14.02 - $15.39
14% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$15.39 - $16.76
16% of jobs
The median wage is $17.64 / hr.
$16.76 - $18.12
15% of jobs
$18.12 - $19.49
15% of jobs
$20.11 is the 75th percentile. Wages above this are outliers.
$19.49 - $20.86
11% of jobs
$20.86 - $22.23
10% of jobs
$22.23 - $23.60
5% of jobs
$23.60 - $24.96
2% of jobs
$24.96 - $26.33
2% of jobs
$11
$18
$26
| Aspect | Collections | Credit Analyst |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require collections certifications | Bachelor's degree in finance, economics, or related field; certifications like CFA are common |
| Work Environment | Collections departments, call centers, financial institutions | Banking, finance firms, credit departments |
| Employer & Industry Usage | Used by lenders, credit card companies, collection agencies | Used by banks, credit bureaus, financial institutions |
| Common Search & Comparison Intent | Understanding debt recovery roles | Assessing credit risk and financial analysis |
Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

SafeStreets USA is dedicated to creating safer, stronger communities across the country. We’re looking for passionate, collaborative, and detail-oriented professionals to join our 1,000-member team. At SafeStreets USA, you’ll work in a supportive environment where innovation, integrity, and community impact are at the heart of everything we do.
Job Summary
The Collections team captain leads and supports the collections team to ensure timely recovery of outstanding balances while maintaining positive customer relationships. This role combines hands on collections work with team leadership, performance coaching, and process improvement to drive cash flow and reduce delinquency for the company.
Essential Functions and Responsibilities
The essential functions listed below are representative of the duties required to successfully perform this role. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.
· Lead, motivate, and support a team of collection representatives.
· Foster a positive, result driven team culture.
· Review delinquent accounts and determine appropriate collection strategies
· Contact customers via phone, email and written correspondence to resolve outstanding balances.
· Negotiate payment plans in accordance with company policy.
· Ensure compliance with company policies, state and federal regulations, and consumer protection laws.
Competencies & KPI’s
· Leadership and accountability
· Professional and calm under pressure
· Customer-focused mindset
· Critical thinking
· Strong professional communication skills
· Strong ethical standards
· Promise to Pay to Resolution Rate
· Account Resolution Rate
· Agent utilization rate
· Team Help Index
Skills, Physical Demands & Work Environment
Licenses, Certifications, & Educational Requirements
· Sales, Customer Service and/or Collections experience required
· Education required GED/HS
· Must have been employed at SafeStreets for a minimum of 6 months or have 1 year experience in the security industry.
Compensation
SafeStreets compensation may include base pay and, for eligible roles, variable compensation or bonuses. Variable and bonus compensation is not guaranteed and is governed by applicable plan terms. All compensation is paid in compliance with federal, state, and local wage laws, including applicable minimum wage and overtime requirements. Variable pay is defined as variable pay and will be shared in a separate compensation plan.
Employment is contingent upon successful completion of a background check and any additional security clearances or licenses required for the role, including applicable state licensing requirements.
SafeStreets is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification under applicable law.
Employment with SafeStreets is at-will, meaning that either the employee or SafeStreets may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.
I acknowledge that I have received, read, and understand this job description. I understand that this document describes the general nature and level of work required for this position and does not constitute an employment contract, either express or implied. I further understand that my duties, responsibilities, compensation, and work location(s) may change based on business needs and applicable laws, and that I am responsible for performing my job in compliance with all SafeStreets policies and applicable local, state, and federal laws.
California Only: I understand that my compensation and work hours are governed by California wage and hour laws, including minimum wage, overtime, meal and rest periods, timekeeping requirements, and applicable local minimum wage ordinances based on where work is performed. I agree to accurately record all hours worked and understand that off-the-clock work is prohibited.
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It services
501 - 1,000 Employees
Garner, NC, US
1989