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Collections Jobs in American Fork, UT (NOW HIRING)

Robert Half

Collections Specialist

Orem, UT · On-site

$25/hr

We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a Long-term Contract position based in Orem, Utah. This role focuses on improving outstanding ...

TEKsystems

Collections Specialist

Midvale, UT

$21/hr

Collections Specialist Location: Midvale, UT (Onsite) Pay: $21.00/hour Duration: 6-Month Contract Start Date: Mid September Openings: 2 Positions Available About the Opportunity We are seeking ...

TEKsystems

Collections Specialist

Midvale, UT

$21/hr

Collections Specialist Location: Midvale, UT (Onsite) Pay: $21.00/hour Duration: 6-Month Contract Start Date: Mid September Openings: 2 Positions Available About the Opportunity We are seeking ...

Medallion Bank

Collections Specialist

Salt Lake City, UT · Hybrid

$17.75 - $24.25/hr

Responsible for working delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. Possesses strong negotiation skills, a customer ...

Everpure

Senior Collections Analyst

Lehi, UT · On-site

THE ROLE Collections is where cash flow becomes real - where the numbers on a report turn into dollars actually in the bank. As our Senior Collections Analyst, you'll own a global portfolio of ...

Cyprus Credit Union

Collections Officer 1

Midvale, UT · On-site

$19.56/hr

We are hiring a Collections Officer. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an ...

Medallion Bank

Collections Specialist

Salt Lake City, UT · On-site

$17.75 - $24.25/hr

Responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. Possesses strong negotiation ...

Medallion Bank

Collections Specialist

Salt Lake City, UT · On-site

$17.75 - $24.25/hr

Responsible for working delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. Possesses strong negotiation skills, a customer ...

Cyprus Credit Union

Collections Officer 1

Midvale, UT · On-site

We are hiring a Collections Officer. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an ...

Safe Streets USA LLC

Collections Specialist

Lehi, UT · On-site

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

SafeStreets

Collections Specialist

Lehi, UT · On-site

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

Lendingclub Corporation

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

Have 1+ year of collections and/or sales experience * Contribute to a positive team environment by actively engaging with your peers and leaders while having a willingness to continuously improve ...

LendingClub Bank

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

Have 1+ year of collections and/or sales experience * Contribute to a positive team environment by actively engaging with your peers and leaders while having a willingness to continuously improve ...

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All JobsCollections JobsCollections Jobs in American Fork, UT

Collections information

See American Fork, UT salary details

$11

$19

$27

How much do collections jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for collections in American Fork, UT is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.49 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in American Fork, UT?

The most popular types of Collections jobs in American Fork, UT are:

What cities near American Fork, UT are hiring for Collections jobs?

Cities near American Fork, UT with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in American Fork, UT as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $39,909 per year, or $19.2 per hour.

Collections Specialist

Security National Financial Corporation

Murray, UT • On-site

$17.75 - $24.25/hr

Full-time

Re-posted 29 days ago

Job description

Job Type
Full-time
Description
What You'll Do:
Collections representative Is an integral part of our compan's success. We are seeking candidates that have a professional and Courteous approach with an enthusiasm to problem solve.
Duties will include:
  • Outbound collections communication
  • Preparing demand letters
  • Reviewing and submitting Foreclosure referrals
  • Communicating with internal Legal department on delinquent loans
  • Handling incoming customer service calls
  • Payment processing
  • Data processing
  • Reporting management
  • Understanding and following Fair Debt Collections Practices Act
  • Negotiating payment arrangements
  • Determining debtor's financial ability to offer alternate payment plans
  • Skip Tracking to locate debtors
  • Documenting and maintaining all incoming and outgoing collection efforts
  • Scheduling property inspection and determining property conditions
  • Addressing inquiries and issues of debtors in a timely and professional manner
  • Providing outstanding customer service
  • Monitoring accounts to identify outstanding debts
  • Managing delinquency reporting activities
  • Perform general clerical duties as needed

Requirements
What we'll love about you:
  • 3 years mortgage experience is required
  • 1 year experience in collections
  • Bilingual in Spanish is a plus
  • Attention to detail, efficiency in work, and being open to feedback
  • Good data entry skills and phone etiquette are required
  • Strong written and verbal communication
  • Letter writing skills are needed for professional email responses
  • Proficiency in Microsoft Office Suite of Products: Word, Excel
  • Ability to learn new systems
  • We use Encompass, Servicing Director and OnBase for our loans and documents

Apply