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Collections Jobs in American Fork, UT (NOW HIRING)

Brex

Servicing Collections Associate

Salt Lake City, UT · On-site

$45K - $57K/yr

You will be responsible for managing B2B stakeholders with an emphasis on negotiations and collections. Where you'll work This role will be based in our Salt Lake City office. We are a hybrid ...

MM International

Collections Analyst

Draper, UT · Remote

$21/hr

Collections Analyst, Associate Location: Remote Duration: 6-Month Contract (with potential extension) Pay Rate: $21/hr on W2 In this role, you will support Collections team in executing strategic and ...

CardWorks

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending loans. This role helps manage delinquency within acceptable target levels while ensuring compliance ...

CardWorks

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending loans. This role helps manage delinquency within acceptable target levels while ensuring compliance ...

MM International

Collections Analyst

Draper, UT · On-site

$22/hr

Title- Collections Analyst Duration- 6 Months Contract to Start Hybrid Role- 2 days onsite( Tuesday and Thursday) Pay Rate- $22.00/ hr. Shift Timing - 8:30 am to 5:30 pm Location- Draper, UT, 84020 ...

Clicklease

Collections Specialist II

Draper, UT · On-site

$18 - $22/hr

The Team You'll join the Collections team, a group focused on balancing customer experience with business outcomes. The team works collaboratively to resolve accounts, improve recovery performance ...

Filevine

Billing/Collections Specialist

Salt Lake City, UT · Hybrid

$17.75 - $24.25/hr

As a Billing and Collections Analyst at Filevine, you will drive financial health by reconciling complex account activity and resolving payment discrepancies through high-level technical analysis in ...

Filevine

Billing/Collections Specialist

Salt Lake City, UT · Hybrid

$17.75 - $24.25/hr

As a Billing and Collections Analyst at Filevine, you will drive financial health by reconciling complex account activity and resolving payment discrepancies through high-level technical analysis in ...

Staffingine LLC

Collections Analyst

Draper, UT · On-site

Collections Analyst Job Location: Draper, UT Job Type: Contract * 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry * Has proven ...

Clicklease

Early-Stage Collections Specialist

Draper, UT · On-site

$18 - $22/hr

The Team You'll join the Collections team, a group focused on balancing customer experience with business outcomes. The team works collaboratively to resolve accounts, improve recovery performance ...

TEKWISSEN LLC

Collection & Payment Specialist

Draper, UT · Hybrid

$17.25 - $23.25/hr

Collections Analyst, Assoc Location: Draper, UT, 84020 Duration: 6 Months Job Type: Temporary Assignment Work Type: Hybrid * As part of Client's Collections team, this role will support the ...

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Showing results 21-40

All JobsCollections JobsCollections Jobs in American Fork, UT

Collections information

See American Fork, UT salary details

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$27

How much do collections jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for collections in American Fork, UT is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.49 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in American Fork, UT?

The most popular types of Collections jobs in American Fork, UT are:

What cities near American Fork, UT are hiring for Collections jobs?

Cities near American Fork, UT with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in American Fork, UT as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $39,909 per year, or $19.2 per hour.

Servicing Collections Associate

Brex

Salt Lake City, UT • On-site

$45K - $57K/yr

Full-time

Re-posted 7 days ago

Job description

Operations team at Brex

Operations is the backbone of Brex's mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

What you'll do

You will be responsible for collecting on outstanding funds, risk management and additional projects within the Servicing Collections function. You will be responsible for managing B2B stakeholders with an emphasis on negotiations and collections. 

Where you'll work

This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! 

Responsibilities
  • Comply with Servicing Standard Operating Procedures (SOPs), ensuring tasks related to payment plans and other guidelines are effectively completed in a timely manner
  • Collaborate with CX, UW, Sales, CSM, and Risk teams to devise and implement strategies aimed at maximizing long-term customer repayments, particularly in delinquency scenarios
  • Identify and suggest improvements to payment plans/settlement options, considering trade-offs and additional credit exposure, to optimize recoveries
  • Provide support to the Underwriting, Accounting, and Finance teams by offering visibility into ongoing customer negotiations and Servicing results
  • Work effectively with various partners to ensure a harmonized approach towards achieving common goals
  • Swiftly comprehend escalated customer repayment scenarios by analyzing context across systems, payment history, market, and industry trends
  • Extract and present data using Hex and Google Sheets

Requirements

  • 1+ years of of experience in a customer-facing role
  • Strong ability to problem solve and resolve escalated customer issues
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to multitask in a fast paced environment
  • Ability to build rapport and maintain business relationships
  • Experience using Microsoft Office/Google Apps
  • Experience using Salesforce Service Cloud, Salesforce Reporting, queue management, and Excel Functions
  • Must be willing to work in office 3 days per week on Monday, Wednesday and Thursday

Bonus Points:

  • Previous experience in commercial receivable recoveries
  • A basic understanding of FDCPA, TCPA, and Credit Reporting
  • Experience using Retool

Compensation

 The expected base salary range for this role is $45,600 - $57,000 USD, with the opportunity to earn additional commission. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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