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Collections Jobs in Utah (NOW HIRING)

TEKWISSEN LLC

Collection & Payment Specialist

Draper, UT · On-site

$17.25 - $23.25/hr

Collections Analyst, Assoc Location: Draper, UT, 84020 Duration: 6 Months Job Type: Temporary Assignment Work Type: Hybrid * As part of Client's Collections team, this role will support the ...

TEKWISSEN LLC

Collection & Payment Specialist

Draper, UT · Hybrid

$17.25 - $23.25/hr

Collections Analyst, Assoc Location: Draper, UT, 84020 Duration: 6 Months Job Type: Temporary Assignment Work Type: Hybrid * As part of Client's Collections team, this role will support the ...

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All JobsCollections JobsCollections Jobs in Utah

Collections information

See Utah salary details

$11

$19

$27

How much do collections jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collections in Utah is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.88 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Utah? The most popular types of Collections jobs in Utah are:
What are popular job titles related to Collections jobs in Utah? For Collections jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Utah look for? The top searched job categories for Collections jobs in Utah are:
What cities in Utah are hiring for Collections jobs? Cities in Utah with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Utah as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $40,645 per year, or $19.5 per hour.

Collections Account Manager

Snap Finance

West Valley City, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Company Overview:
At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.
If you're looking to make an impact and grow with a team that values you, come join us!
Job Description
Join our fast-growing, high-performing Collections team at Snap! We're looking for a motivated, customer-focused Collections Specialist who is ready to make an impact, help customers get back on track, and contribute to an amazing team culture.
How you'll make an impact:
  • Make outbound and inbound calls to customers with past-due accounts.
  • Negotiate payment arrangements and help customers find the best resolution for their delinquency.
  • Use strong negotiation, problem-solving, and assertiveness to achieve successful outcomes.
  • Follow all policies, procedures, and regulatory requirements accurately.
  • Deliver a fast, friendly, and flexible customer experience.
  • Maintain professionalism and empathy while performing soft collections activities.
  • Accurately document customer conversations and account updates in the system.

What you'll need to succeed:
  • 6+ months of collections experience preferred (soft or hard collections).
  • Advanced English (B2+) in speaking, reading, and writing.
  • Schedule flexibility - Monday through Friday between 7:00 AM and 7:00 PM; one Saturday per month required.
  • Excellent written and verbal communication skills with strong attention to detail.
  • High level of assertiveness, confidence, and professionalism.
  • Strong work ethic with the ability to work independently and meet performance goals.
  • Ability to work under pressure, multitask, and adapt to changing priorities.
  • Fast learner with the ability to retain and apply new information effectively.
  • High school diploma or equivalent required.

Why Join Us:
  • Generous paid time off
  • Competitive medical, dental & vision coverage
  • 401K with company match for US
  • Company-paid life insurance
  • Company-paid short-term and long-term disability
  • Access to mental health and wellness resources
  • Company-paid volunteer time to do good in your community
  • Legal coverage and other supplemental options
  • A value-based culture where growth opportunities are endless

More:
Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.
California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice

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