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Collections Representative Jobs in Utah (NOW HIRING)

Captain, Collections

Lehi, UT · On-site

$17.25 - $23.50/hr

Essential Functions and Responsibilities The essential functions listed below are representative of ... Collections experience required · Education required GED/HS · Must have been employed at ...

Captain, Collections

Lehi, UT · On-site

$17.25 - $23.50/hr

Essential Functions and Responsibilities The essential functions listed below are representative of ... Collections experience required • Education required GED/HS • Must have been employed at ...

Collections Specialist

Salt Lake City, UT · On-site

$18 - $24.25/hr

Collections Specialist On-Site | Salt Lake City Barco Rent-A-Truck Barco Rent-A-Truck is a leader in the 4×4 truck rental industry with over 40 years of experience and continued nationwide growth.

Collections Specialist

Salt Lake City, UT · On-site

$18 - $24.25/hr

Collections Specialist On-Site | Salt Lake City Barco Rent-A-Truck Barco Rent-A-Truck is a leader in the 4×4 truck rental industry with over 40 years of experience and continued nationwide growth.

Collections Associate

Cottonwood Heights, UT · On-site

$16.50 - $22.75/hr

The Collections Specialist is responsible for improving collection rates by employing multi-channel ... Bankruptcy, Cease/Desist, Attorney Representation, etc.) * Independently review extension and ...

Collections Specialist

Lehi, UT · On-site

$17.25 - $23.50/hr

Essential Functions and Responsibilities The essential functions listed below are representative of ... Collections experience of at least 1-2 years preferred Compensation SafeStreets compensation may ...

Collections Specialist

Salt Lake City, UT · On-site +1

$18 - $24.25/hr

The Collections Specialist is also responsible for reporting updates to management on customer account status and outstanding issues.  LOCATION While our preference is to hire candidates who are ...

Collections Specialist

Lehi, UT · On-site

$17.25 - $23.50/hr

Essential Functions and Responsibilities The essential functions listed below are representative of ... Collections experience of at least 1-2 years preferred Compensation SafeStreets compensation may ...

Do you have the career opportunities as a Collections Specialist you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation ...

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Collections Representative information

See Utah salary details

$10

$17

$25

How much do collections representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for collections representative in Utah is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.28 per hour, depending on experience, location, and employer.

How does a Collections Representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

What jobs pay 10,000 a month without a degree?

A Collections Representative typically earns less than $10,000 a month, but some high-level or specialized roles in sales, real estate, or entrepreneurship can reach or exceed that income level without a degree. Success in these roles often depends on experience, skills, and performance rather than formal education. High commissions, bonuses, or owning a business are common ways to achieve such earnings without a degree.

What are the duties of a collection representative?

A collections representative is responsible for contacting customers to collect overdue payments, negotiating payment plans, and maintaining accurate records of interactions. They often use communication skills, negotiation techniques, and collection software to perform their duties efficiently.

What does a Collections Representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a Collections Representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

What does a collection representative do?

A collections representative is responsible for contacting customers to recover overdue payments, negotiating payment plans, and maintaining accurate records of collection activities. They often use communication skills and may work with collection software to track accounts and ensure compliance with regulations.

What is the highest paying collection job?

The highest paying collections roles are often senior or managerial positions such as Collections Manager or Director, which can earn six-figure salaries. These roles typically require extensive experience, strong negotiation skills, and knowledge of industry regulations, often supplemented by certifications like Certified Collection Professional (CCP).
More about Collections Representative jobs
What are popular job titles related to Collections Representative jobs in Utah? For Collections Representative jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Collections Representative jobs in Utah look for? The top searched job categories for Collections Representative jobs in Utah are:
What cities in Utah are hiring for Collections Representative jobs? Cities in Utah with the most Collections Representative job openings:
What are popular job titles related to Collections Representative jobs in UT? For Collections Representative jobs in UT, the most frequently searched job titles are:
Collections Specialist

$17.75 - $24.25/hr

Full-time

Posted 4 days ago


Job description

Job Type
Full-time
Description
What You'll Do:
Collections representative Is an integral part of our compan's success. We are seeking candidates that have a professional and Courteous approach with an enthusiasm to problem solve.
Duties will include:
  • Outbound collections communication
  • Preparing demand letters
  • Reviewing and submitting Foreclosure referrals
  • Communicating with internal Legal department on delinquent loans
  • Handling incoming customer service calls
  • Payment processing
  • Data processing
  • Reporting management
  • Understanding and following Fair Debt Collections Practices Act
  • Negotiating payment arrangements
  • Determining debtor's financial ability to offer alternate payment plans
  • Skip Tracking to locate debtors
  • Documenting and maintaining all incoming and outgoing collection efforts
  • Scheduling property inspection and determining property conditions
  • Addressing inquiries and issues of debtors in a timely and professional manner
  • Providing outstanding customer service
  • Monitoring accounts to identify outstanding debts
  • Managing delinquency reporting activities
  • Perform general clerical duties as needed

Requirements
What we'll love about you:
  • 3 years mortgage experience is required
  • 1 year experience in collections
  • Bilingual in Spanish is a plus
  • Attention to detail, efficiency in work, and being open to feedback
  • Good data entry skills and phone etiquette are required
  • Strong written and verbal communication
  • Letter writing skills are needed for professional email responses
  • Proficiency in Microsoft Office Suite of Products: Word, Excel
  • Ability to learn new systems
  • We use Encompass, Servicing Director and OnBase for our loans and documents