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Collections Representative Jobs in Utah (NOW HIRING)

Robert Half

Collections Specialist

Salt Lake City, UT · On-site

$60K - $70K/yr

We are looking for a Collections Specialist to support account resolution efforts in Salt Lake City, Utah while preserving strong customer relationships. This position focuses on contacting customers ...

OneMain Financial

Collections Specialist

Salt Lake City, UT · On-site

$18 - $24.25/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer ...

Corporate Tools

Collections Specialist

Salt Lake City, UT · On-site

$40K/yr

As a Collections Specialist, you'll serve as a key point of contact for customers with outstanding account balances, helping them resolve payment obligations through communication, negotiation, and ...

Cedar City

Collections Operator I

Cedar City, UT · On-site

$22.30/hr

CEDAR CITY CORPORATION is seeking qualified individuals to fill a Collections Operator I position for the Public Works Department. Position closes July 21, 2026. DESCRIPTION: Under the general ...

Cedar City

Collections Operator I

Cedar City, UT · On-site

$22.30/hr

CEDAR CITY CORPORATION is seeking qualified individuals to fill a Collections Operator I position for the Public Works Department. Position closes July 21, 2026. DESCRIPTION: Under the general ...

Cedar City

Collections Operator I

Cedar City, UT

$15.50 - $21/hr

CEDAR CITY CORPORATION is seeking qualified individuals to fill a Collections Operator I position for the Public Works Department. Position closes July 21, 2026. DESCRIPTION: Under the general ...

Clicklease

Senior Collections Specialist

Draper, UT · On-site

$50K - $100K/yr

Recovery Collections Senior Portfolio Specialist Interested in owning your portfolio and unlocking unlimited earning potential? Do you see collections as a profession and enjoy solving complex ...

SafeStreets

Manager, Collections

Lehi, UT · On-site

Job Summary The Collections Manager oversees the company's customer collections operations with a ... Essential Functions and Responsibilities The essential functions listed below are representative of ...

Safe Streets USA LLC

Manager, Collections

Lehi, UT

Job Summary The Collections Manager oversees the company's customer collections operations with a ... Essential Functions and Responsibilities The essential functions listed below are representative of ...

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Collections Representative information

See Utah salary details

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How much do collections representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for collections representative in Utah is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.28 per hour, depending on experience, location, and employer.

How does a Collections Representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

What jobs pay 4000 a week without a degree?

A Collections Representative typically does not earn $4,000 weekly without experience or advanced skills. High-paying roles that can reach this level without a degree include sales positions, certain real estate agents, or specialized trades like commercial plumbing or electrical work, which often require certifications or apprenticeships. These jobs often involve commission, bonuses, or overtime to achieve such earnings.

What does a Collections Representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the top 3 skills for a collection officer?

A collections representative needs strong communication skills to negotiate with debtors, attention to detail to accurately track accounts, and persistence to follow up on overdue payments. Knowledge of relevant laws and familiarity with collection software are also important for effective performance. These skills help ensure successful debt recovery while maintaining professionalism.

What are the key skills and qualifications needed to thrive as a Collections Representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

What does a collection representative do?

A collections representative is responsible for contacting customers to recover overdue payments, negotiating payment plans, and maintaining accurate records of collection activities. They often use communication skills and may work with collection software to track accounts and ensure compliance with regulations.

What is the highest paying collection job?

The highest paying collections roles are often senior or managerial positions such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These roles typically require extensive experience, strong negotiation skills, and knowledge of industry regulations, often supplemented by certifications like Certified Collection Professional (CCP).
More about Collections Representative jobs
What are popular job titles related to Collections Representative jobs in Utah? For Collections Representative jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Collections Representative jobs in Utah look for? The top searched job categories for Collections Representative jobs in Utah are:
What cities in Utah are hiring for Collections Representative jobs? Cities in Utah with the most Collections Representative job openings:
What are popular job titles related to Collections Representative jobs in UT? For Collections Representative jobs in UT, the most frequently searched job titles are:
Collections Representative jobs near you
Infographic showing various Collections Representative job openings in Utah as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $36,213 per year, or $17.4 per hour.
Collections Specialist

Collections Specialist

Security National Mortgage Company

Murray, UT

$17.75 - $24.25/hr

Other

Posted 3 days ago

Job description

Description

What You'll Do:

Collections representative Is an integral part of our compan's success. We are seeking candidates that have a professional and Courteous approach with an enthusiasm to problem solve.


Duties will include:

  • Outbound collections communication
  • Preparing demand letters
  • Reviewing and submitting Foreclosure referrals
  • Communicating with internal Legal department on delinquent loans 
  • Handling incoming customer service calls
  • Payment processing
  • Data processing
  • Reporting management
  • Understanding and following Fair Debt Collections Practices Act
  • Negotiating payment arrangements
  • Determining debtor's financial ability to offer alternate payment plans
  • Skip Tracking to locate debtors
  • Documenting and maintaining all incoming and outgoing collection efforts
  • Scheduling property inspection and determining property conditions
  • Addressing inquiries and issues of debtors in a timely and professional manner
  • Providing outstanding customer service
  • Monitoring accounts to identify outstanding debts
  • Managing delinquency reporting activities
  • Perform general clerical duties as needed

Requirements

What we'll love about you:

  • 3 years mortgage experience is required
  • 1 year experience in collections
  • Bilingual in Spanish is a plus
  • Attention to detail, efficiency in work, and being open to feedback
  • Good data entry skills and phone etiquette are required
  • Strong written and verbal communication 
  • Letter writing skills are needed for professional email responses
  • Proficiency in Microsoft Office Suite of Products: Word, Excel   
  • Ability to learn new systems
  • We use Encompass, Servicing Director and OnBase for our loans and documents

Apply