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Collections Agent Jobs (NOW HIRING)

Pinnacle Solutions

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Collections Agent

Atlanta, GA · On-site

$16 - $20/hr

Collections Agent Job Summary We are seeking a Collections Agent to help our clients collect debts from delinquent accounts. In this position, you will call people who owe our clients money, helping ...

NCB Management

Collections Agent

Rockwall, TX · On-site

P40 Collections Agent Job Title Collections Agent Reports To Collections Team Lead Weekly Hours Mon - Fri; 8am - 5pm (nights/weekends as needed) Department Collections Prepared By Blake Harvey Date ...

Radius Global Solutions LLC

Collections Agent

Ramsey, NJ · On-site

$15 - $18/hr

The First Party Collections Agent will initiate the appropriate action to collect past due balances and record accurate notes on delinquent accounts. In addition, reporting of collection activities ...

RPM Auto Sales

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Collections Agent

Lansing, MI · On-site

$14 - $17/hr

We are looking for ​a Collections Agent to join our team! You will be responsible for securing billing payments from your customers. Pay depends on experience. Responsibilities: * Find and inform ...

Robert Half

Collections Agent

San Diego, CA · On-site

$20.90 - $24.20/hr

We are looking for a Collections Agent to join a team in San Diego, California in a contract-to-permanent position. This opportunity is well suited for someone who communicates with confidence ...

Above Lending

Collections Agent

Phoenix, AZ · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

ASK Consulting

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Collections Agent (277436)

Arlington, TX · On-site

$17 - $19/hr

Collections Agent Location: Arlington, TX 76018 Duration: 12 Months Contract Pay Scale: $17 - $19.00/hr. Shift: Should be flexible with shift hours between 8:00 am - 10:00 pm Mon-Fri with working 2-3 ...

Above Lending

Collections Agent

San Antonio, TX · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Chicago, IL · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Corpus Christi, TX · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Smile Brands

Collections Agent (Bilingual Spanish)

$16.50/hr

We are seeking a Collections Agent to join our Patient Services team. The primary function of the this role is to handle inbound and outbound calls to resolve outstanding balance for rendered ...

Above Lending

Collections Agent

Dallas, TX · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Fort Worth, TX · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Smile Brands

Collections Agent (Bilingual Spanish)

$16.50/hr

We are seeking a Collections Agent to join our Patient Services team. The primary function of the this role is to handle inbound and outbound calls to resolve outstanding balance for rendered ...

Above Lending

Collections Agent

Denver, CO · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Colorado Springs, CO · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Scottsdale, AZ · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Austin, TX · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Boulder, CO · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

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Collections Agent information

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$11

$18

$28

How much do collections agent jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for collections agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Collections Agent vs Debt Collector?

AspectCollections AgentDebt Collector
Required CredentialsHigh school diploma; sometimes additional trainingHigh school diploma; often similar training
Work EnvironmentOffice setting, some remote workOffice or fieldwork, sometimes outside
Employer & IndustryFinancial institutions, collection agenciesCollection agencies, creditors, law firms
Common Search & ComparisonYesYes

Both Collections Agents and Debt Collectors work in debt recovery, often within financial institutions or collection agencies. While their roles are similar, Collections Agents typically work in an office environment, handling customer accounts and negotiating payments, whereas Debt Collectors may work in the field, making direct contact with debtors. The required credentials and industry usage overlap significantly, making these roles closely related but with slight differences in work setting and approach.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized sales, executive consulting, certain medical professionals, or skilled trades like commercial pilots or construction managers. These positions often require extensive experience, advanced skills, certifications, or a strong professional network, and may involve commission-based pay or project-based earnings.

What are the key skills and qualifications needed to thrive as a Collections Agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and relevant regulatory compliance (such as the Fair Debt Collection Practices Act) is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging situations effectively. These skills are crucial for maximizing debt recovery while maintaining professionalism and compliance with legal standards.

What Is a Collections Agent?

A collections agent specializes in recovering debts for a collection agency. In this career, you typically focus on either personal debt or business debt, but generalized debt collection is an option. Your job duties include making calls to obtain money as payment and helping individuals through the collections process. Because you handle debt and money, collections agents must be aware of the laws and follow strict regulations about loans. Qualifications for this career include active listening skills and advanced knowledge of laws related to loans. You should also have experience working with personal or business finances.

What are Collections Agents?

Collections Agents are professionals who work for companies or agencies to recover overdue payments from individuals or businesses. They contact customers by phone, email, or mail to remind them of outstanding debts and negotiate repayment plans. Collections Agents must balance persistence in collecting debts with professionalism and empathy, ensuring compliance with legal regulations. Their role often requires strong communication, problem-solving skills, and knowledge of financial processes.

What job makes $10,000 a month without a degree?

A collections agent can potentially earn $10,000 a month through commissions and bonuses, especially with experience and high-volume accounts. Success in this role depends on strong negotiation skills, persistence, and sometimes certifications or training in debt collection practices.

How does a Collections Agent typically collaborate with other departments to resolve challenging accounts?

Collections Agents often work closely with customer service, billing, and finance teams to resolve challenging accounts. They may coordinate with customer service representatives to gather background on a customer's payment history or discuss unique circumstances. Collaboration with the finance department is also common to verify account details or arrange payment plans. This teamwork helps ensure accurate information, consistent communication with customers, and effective resolution of overdue accounts.

What does a collection agent do?

A collections agent is responsible for contacting customers to recover overdue payments on loans, credit accounts, or bills. They often use phone calls, emails, or letters and may negotiate payment plans or settlements. Strong communication skills and knowledge of debt collection laws are important in this role.

How do I become a collection agent?

To become a collections agent, typically you need a high school diploma or equivalent, strong communication and negotiation skills, and sometimes prior experience in customer service or debt collection. Some employers may require training on specific laws and regulations related to debt collection, and proficiency with collection software can be beneficial.
More about Collections Agent jobs
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Who are the top companies hiring for Collections Agent jobs? The top employers for Collections Agent jobs are:
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Collections Agent jobs near you
Infographic showing various Collections Agent job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.
Collections Agent

Collections Agent

Pinnacle Solutions

Atlanta, GA • On-site

$16 - $20/hr

Full-time

Posted 19 days ago

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Job description

Collections Agent Job Summary

We are seeking a Collections Agent to help our clients collect debts from delinquent accounts. In this position, you will call people who owe our clients money, helping the debt-holder understand the collections process, and reaching an agreement about how they will repay our client. This requires excellent conflict resolution and negotiation skills, so you should have some experience with collection services and account maintenance. You must ensure that all of your outbound calling is in compliance with federal collections regulations. Our ideal applicant has strong communication skills, a debt collector's license, and proficiency with office software, including Microsoft Outlook.

Collections Agent Duties and Responsibilities

  • Call individuals who owe our clients money
  • Help settle debts and establish a payment plan
  • De-escalate conflicts over the phone
  • Make follow-up calls to debt-holders
  • Report on the collections process to your manager and the client

Collections Agent Requirements and Qualifications

  • High school diploma or GED certificate
  • Debt collector’s license
  • Strong negotiation skills
  • Outbound calling experience
  • Ability to maintain a professional demeanor when dealing with difficult individuals or situations