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Collections Agent Jobs (NOW HIRING)

Radius Global Solutions LLC

Collections Agent

Ramsey, NJ · On-site

$15 - $18/hr

The First Party Collections Agent will initiate the appropriate action to collect past due balances and record accurate notes on delinquent accounts. In addition, reporting of collection activities ...

Liberis

Collections Agent

Atlanta, GA · On-site

As a Collections Agent, you'll take the helm in our in-house collection process, steering a diverse receivables book toward success. Your mission: to maintain impeccable standards of accuracy and ...

Budget Rent a Car of Atlanta

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Collections Agent

Atlanta, GA · On-site

$44K - $60K/yr

Admin Office - Marietta, GA Budget Rent a Car is seeking a Collections Agent to manage the recovery of damages related to our fleet vehicles. This role is a strong fit for someone with experience in ...

Alteva RCM

Collections Agent

Boca Raton, FL

$70K - $90K/yr

Summary The Collections Agent is responsible for supporting accounts receivable collection activities through accurate account maintenance, customer communication, and timely follow-up on outstanding ...

Alteva RCM

Collections Agent

Boca Raton, FL · On-site

$70K - $90K/yr

Summary The Collections Agent is responsible for supporting accounts receivable collection activities through accurate account maintenance, customer communication, and timely follow-up on outstanding ...

Worldpay

Collections Agent

Cincinnati, OH · On-site

We're looking for a Collections Agent (B2B) to join our ever-evolving Finance Shared Services team and help shape the future of global commerce. What you'll own * Connect with customers to help ...

Worldpay

Collections Agent

Cincinnati, OH · On-site

We're looking for a Collections Agent (B2B) to join our ever-evolving Finance Shared Services team andhelp shape the future of global commerce. What you'll own * Connect with customers to help ...

ASK Consulting

Collections Agent

Tempe, AZ · On-site

Description Job Title Collections Specialist Position Description Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures.

Jon Barry & Associates, Inc.

Collection Agent

Concord, NC · On-site

$17 - $21/hr

Collections Agent Collections Agent- Remote Opportunity with High Earning Potential! Are you an experienced Third-Party Collections Professional looking for a remote opportunity with strong earning ...

Radius Global Solutions LLC

Collections Agent

Edina, MN · On-site

Previous experience in Customer Service, Retail, Call Centers, Collections, Sales and/or Telemarketing. * Proven ability and desire to help people. * Excellent listening and negotiation skills with a ...

North Main Bail Bond Co.

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Collections Agent

Houston, TX · On-site

$20 - $22/hr

Negotiate payment arrangements and ensure timely collections * Maintain accurate records of all communication and payment activity * Handle sensitive financial information with confidentiality and ...

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Collections Agent information

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How much do collections agent jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for collections agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What is a collections agent?

A collections agent specializes in recovering debts for a collection agency. In this career, you typically focus on either personal debt or business debt, but generalized debt collection is an option. Your job duties include making calls to obtain money as payment and helping individuals through the collections process. Because you handle debt and money, collections agents must be aware of the laws and follow strict regulations about loans. Qualifications for this career include active listening skills and advanced knowledge of laws related to loans. You should also have experience working with personal or business finances.

What are the key skills and qualifications needed to thrive as a collections agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and relevant regulatory compliance (such as the Fair Debt Collection Practices Act) is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging situations effectively. These skills are crucial for maximizing debt recovery while maintaining professionalism and compliance with legal standards.

How does a collections agent typically collaborate with other departments to resolve challenging accounts?

Collections Agents often work closely with customer service, billing, and finance teams to resolve challenging accounts. They may coordinate with customer service representatives to gather background on a customer's payment history or discuss unique circumstances. Collaboration with the finance department is also common to verify account details or arrange payment plans. This teamwork helps ensure accurate information, consistent communication with customers, and effective resolution of overdue accounts.

What is the difference between Collections Agent vs Debt Collector?

AspectCollections AgentDebt Collector
Required CredentialsHigh school diploma; sometimes additional trainingHigh school diploma; often similar training
Work EnvironmentOffice setting, some remote workOffice or fieldwork, sometimes outside
Employer & IndustryFinancial institutions, collection agenciesCollection agencies, creditors, law firms
Common Search & ComparisonYesYes

Both Collections Agents and Debt Collectors work in debt recovery, often within financial institutions or collection agencies. While their roles are similar, Collections Agents typically work in an office environment, handling customer accounts and negotiating payments, whereas Debt Collectors may work in the field, making direct contact with debtors. The required credentials and industry usage overlap significantly, making these roles closely related but with slight differences in work setting and approach.

Is a collections agent a good career?

A collections agent is responsible for contacting debtors to recover overdue payments, often working in a call center environment. The role requires strong communication skills, attention to detail, and sometimes familiarity with credit reporting and legal regulations. It can offer steady employment and opportunities for advancement but may involve high-pressure situations and repetitive tasks.
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Collections Agent jobs near you
Infographic showing various Collections Agent job openings in the United States as of September 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

Collections Agent

Ramsey, NJ • On-site

Radius Global Solutions LLC
See more jobs at Radius Global Solutions LLCexternal

$15 - $18/hr

Full-time

Re-posted 11 days ago

Radius Global Solutions rating

5.6

Company rating: 5.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Radius Global Solutions LLC is currently hiring a 1st Party Debt Collector to join our Ramsey, NJ team. 


The First Party Collections Agent will initiate the appropriate action to collect past due balances and record accurate notes on delinquent accounts. In addition, reporting of collection activities to the Collections Supervisor and/or Manager is required.
*Essential Functions*
* Place outbound telephone calls to Consumers regarding delinquent accounts and negotiate repayment options.
* Field inbound telephone calls from Consumers regarding delinquent accounts and negotiate repayment options.
* Update collection notes and change account statuses based on established procedures
* Review accounts to be recommended for Legal referral.
* Participate in regular meetings and communicate opportunities for process improvement.
* All other duties as assigned.
*Supervisory Responsibilities/ Accountabilities*
* This position does not have Supervisory Responsibilities/ Accountabilities.
*Minimum Qualifications*
* Previous legal collections experience a plus.
* Previous collections, customer service, sales, or telemarketing experience required.
* Regular attendance and adherence to a set schedule required, which includes breaks and lunches.
* Strong oral communication and interpersonal skills required. Must be an active listener.
* Excellent computer navigation skills required.
* Experience using CRS and automated dialers preferred.
* High School diploma or equivalent required, some post-secondary education a plus.
* Working knowledge of and willingness to comply with the Fair Debt Collection Practices Act (FDCPA), as well as state and federal collection laws required.

Background checks and drug screens are performed. 

Equal Employment Opportunity: Disabled/Veteran


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