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Collections Agent Jobs in Dothan, AL (NOW HIRING)

Sharp Energy, Inc.

Collections Rep II

Marianna, FL · Hybrid

$12.25 - $15.75/hr

COLLECTIONS REPRESENTATIVE II Location: Hybrid within any of our propane regions (DE, PA, MD, VA, NC, FL) This position requires knowledge of billing and collection processes and is responsible for ...

Chesapeake Utilities

Collections Rep II

Marianna, FL · Hybrid

$39K - $66K/yr

COLLECTIONS REPRESENTATIVE II Location: Hybrid within any of our propane regions (DE, PA, MD, VA, NC, FL) This position requires knowledge of billing and collection processes and is responsible for ...

Kemper

Licensed Insurance Agent

Dothan, AL

As a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for ...

Alpine Legacy Group

Entry Level Sales Agent

Enterprise, AL · On-site

$68K - $80K/yr

At Alpine Legacy Group, we believe anyone with drive and determination can build a strong career--no experience required. We specialize in supplemental health insurance, helping families and small to ...

HMG Careers

Remote Sales Agent

Dothan, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

All JobsCollections Agent JobsCollections Agent Jobs in Dothan, AL

Collections Agent information

See Dothan, AL salary details

$10

$16

$25

How much do collections agent jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for collections agent in Dothan, AL is $16.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $18.56 per hour, depending on experience, location, and employer.

What is the difference between Collections Agent vs Debt Collector?

AspectCollections AgentDebt Collector
Required CredentialsHigh school diploma; sometimes additional trainingHigh school diploma; often similar training
Work EnvironmentOffice setting, some remote workOffice or fieldwork, sometimes outside
Employer & IndustryFinancial institutions, collection agenciesCollection agencies, creditors, law firms
Common Search & ComparisonYesYes

Both Collections Agents and Debt Collectors work in debt recovery, often within financial institutions or collection agencies. While their roles are similar, Collections Agents typically work in an office environment, handling customer accounts and negotiating payments, whereas Debt Collectors may work in the field, making direct contact with debtors. The required credentials and industry usage overlap significantly, making these roles closely related but with slight differences in work setting and approach.

What are the key skills and qualifications needed to thrive as a Collections Agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and relevant regulatory compliance (such as the Fair Debt Collection Practices Act) is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging situations effectively. These skills are crucial for maximizing debt recovery while maintaining professionalism and compliance with legal standards.

What Is a Collections Agent?

A collections agent specializes in recovering debts for a collection agency. In this career, you typically focus on either personal debt or business debt, but generalized debt collection is an option. Your job duties include making calls to obtain money as payment and helping individuals through the collections process. Because you handle debt and money, collections agents must be aware of the laws and follow strict regulations about loans. Qualifications for this career include active listening skills and advanced knowledge of laws related to loans. You should also have experience working with personal or business finances.

What are Collections Agents?

Collections Agents are professionals who work for companies or agencies to recover overdue payments from individuals or businesses. They contact customers by phone, email, or mail to remind them of outstanding debts and negotiate repayment plans. Collections Agents must balance persistence in collecting debts with professionalism and empathy, ensuring compliance with legal regulations. Their role often requires strong communication, problem-solving skills, and knowledge of financial processes.

What jobs pay 4000 a week without a degree?

A Collections Agent typically earns less than $4,000 weekly, but high-level roles in sales, real estate, or certain skilled trades can reach or exceed that amount without a degree. These positions often require strong communication skills, experience, or certifications rather than formal education and may involve commission or performance-based pay structures.

How can I make 2000 a week working from home?

A Collections Agent can potentially earn $2,000 a week by working full-time, often with commission or performance-based incentives. Success depends on experience, skill in negotiation and communication, and the volume of accounts managed, with some roles offering bonuses for high recovery rates.

What is the highest paying collection job?

The highest paying collection jobs are often senior or specialized roles such as collections managers or debt recovery directors, who oversee large portfolios and develop strategic recovery plans. These positions typically require extensive experience, strong negotiation skills, and sometimes certifications, with salaries reaching six figures in some industries or companies.

How does a Collections Agent typically collaborate with other departments to resolve challenging accounts?

Collections Agents often work closely with customer service, billing, and finance teams to resolve challenging accounts. They may coordinate with customer service representatives to gather background on a customer's payment history or discuss unique circumstances. Collaboration with the finance department is also common to verify account details or arrange payment plans. This teamwork helps ensure accurate information, consistent communication with customers, and effective resolution of overdue accounts.

What does a collection agent do?

A collections agent is responsible for contacting customers to recover overdue payments on loans, credit accounts, or bills. They often use phone calls, emails, or letters and may negotiate payment plans or settlements. Strong communication skills and knowledge of debt collection laws are important in this role.
More about Collections Agent jobs
Collections Agent jobs near you
Infographic showing various Collections Agent job openings in Dothan, AL as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,156 per year, or $16.4 per hour.
Collections Representative

Collections Representative

America's Car-Mart, Inc.

Enterprise, AL

$13.75/hr

Full-time

Posted 14 days ago

America's Car-Mart rating

5.8

Company rating: 5.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

114th of 146 rated car dealerships

Job description

America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Compensation: $13.75 per hour plus monthly bonus eligibility

Upon becoming a new Account Representative, you will have the chance to engage in a bonus plan with a potential monthly value of up to $425. Your eligibility to participate begins on the first day of the month following your start date, and the bonus will be disbursed in the subsequent month.

Duties and Responsibilities:

  • Conduct field visits to customers' locations for collections purposes
  • Negotiate payment arrangements and settlement options with customers
  • Utilize effective communication skills to build rapport and address customer concerns
  • Document all customer interactions and update collection records
  • Ensure compliance with legal and regulatory requirements related to collections

Benefits:

  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Life Insurance Plan
  • 401(K) with employer match
  • Stock Purchase Plan
  • Paid Time Off

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you are ready to embark on a rewarding career with a company that values its employees, apply now! Join America's Car-Mart and be a part of our success story.

Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable.

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