ZipRecruiter

Log In

1

Collections Agent Jobs in Kansas (NOW HIRING)

Nuvative Inc

Collections Agent

Wichita, KS · On-site

$16 - $18/hr

Collections Agent REPORTS TO : Collections Leadership Pay: $16-18 an hour, with monthly uncapped bonus potential Hours: 9am-6pm M-F, Rotating Saturdays (11am-3pm, approx. once a month, can be traded ...

Nuvative Inc

Collections Agent

Wichita, KS · On-site

$16 - $18/hr

Collections Agent REPORTS TO : Collections Leadership Pay: $16-18 an hour, with monthly uncapped bonus potential Hours: 9am-6pm M-F, Rotating Saturdays (11am-3pm, approx. once a month, can be traded ...

Nuvative Inc

Senior Collections Agent

Wichita, KS · On-site

$18 - $20/hr

Collections JOB TITLE : Senior Collections Agent REPORTS TO : Collections Leadership Pay: $18-20 an hour, with monthly uncapped bonus potential Hours: 9am-6pm M-F, Rotating Saturdays (11am-3pm ...

Nuvative Inc

Senior Collections Agent

Wichita, KS · On-site

$18 - $20/hr

Collections JOB TITLE : Senior Collections Agent REPORTS TO : Collections Leadership Pay: $18-20 an hour, with monthly uncapped bonus potential Hours: 9am-6pm M-F, Rotating Saturdays (11am-3pm ...

LUX Infusion

Collections Specialist

Overland Park, KS · Hybrid

$18.25 - $24.75/hr

The Collections Specialist plays a critical role in ensuring claims are resolved efficiently and payer balances are managed responsibly - helping patients stay on therapy and supporting a financially ...

LUX Infusion

Collections Specialist

Overland Park, KS · On-site

$26 - $28/hr

The Collections Specialist plays a critical role in ensuring claims are resolved efficiently and payer balances are managed responsibly - helping patients stay on therapy and supporting a financially ...

LUX Infusion

Collections Specialist

Overland Park, KS · On-site

$26 - $28/hr

The Collections Specialist plays a critical role in ensuring claims are resolved efficiently and payer balances are managed responsibly - helping patients stay on therapy and supporting a financially ...

LUX Infusion

Collections Specialist

Overland Park, KS · On-site

$18.25 - $24.75/hr

The Collections Specialist plays a critical role in ensuring claims are resolved efficiently and payer balances are managed responsibly - helping patients stay on therapy and supporting a financially ...

LUX Infusion

Collections Specialist

Kansas City, KS · Hybrid

$26 - $28/hr

The Collections Specialist plays a critical role in ensuring claims are resolved efficiently and payer balances are managed responsibly -- helping patients stay on therapy and supporting a ...

LUX Infusion

Collections Specialist

Overland Park, KS

$26 - $28/hr

The Collections Specialist plays a critical role in ensuring claims are resolved efficiently and payer balances are managed responsibly -- helping patients stay on therapy and supporting a ...

QCHI

Collections Associate

Lenexa, KS · On-site

$18/hr

QCHI is currently seeking qualified individuals for a COLLECTIONS position with GENEROUS BONUS POTENTIAL. !!!ASK ABOUT OUR $500 SIGN ON BONUS!!!* Applicants must reside in the Kansas City metro area.

next page

Showing results 1-20

All JobsCollections Agent JobsCollections Agent Jobs in Kansas

Collections Agent information

See Kansas salary details

$9

$16

$25

How much do collections agent jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for collections agent in Kansas is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $18.22 per hour, depending on experience, location, and employer.

What is the difference between Collections Agent vs Debt Collector?

AspectCollections AgentDebt Collector
Required CredentialsHigh school diploma; sometimes additional trainingHigh school diploma; often similar training
Work EnvironmentOffice setting, some remote workOffice or fieldwork, sometimes outside
Employer & IndustryFinancial institutions, collection agenciesCollection agencies, creditors, law firms
Common Search & ComparisonYesYes

Both Collections Agents and Debt Collectors work in debt recovery, often within financial institutions or collection agencies. While their roles are similar, Collections Agents typically work in an office environment, handling customer accounts and negotiating payments, whereas Debt Collectors may work in the field, making direct contact with debtors. The required credentials and industry usage overlap significantly, making these roles closely related but with slight differences in work setting and approach.

What are the key skills and qualifications needed to thrive as a collections agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and relevant regulatory compliance (such as the Fair Debt Collection Practices Act) is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging situations effectively. These skills are crucial for maximizing debt recovery while maintaining professionalism and compliance with legal standards.

What is a collections agent?

A collections agent specializes in recovering debts for a collection agency. In this career, you typically focus on either personal debt or business debt, but generalized debt collection is an option. Your job duties include making calls to obtain money as payment and helping individuals through the collections process. Because you handle debt and money, collections agents must be aware of the laws and follow strict regulations about loans. Qualifications for this career include active listening skills and advanced knowledge of laws related to loans. You should also have experience working with personal or business finances.

How does a collections agent typically collaborate with other departments to resolve challenging accounts?

Collections Agents often work closely with customer service, billing, and finance teams to resolve challenging accounts. They may coordinate with customer service representatives to gather background on a customer's payment history or discuss unique circumstances. Collaboration with the finance department is also common to verify account details or arrange payment plans. This teamwork helps ensure accurate information, consistent communication with customers, and effective resolution of overdue accounts.
More about Collections Agent jobs
What job categories do people searching Collections Agent jobs in Kansas look for? The top searched job categories for Collections Agent jobs in Kansas are:
What cities in Kansas are hiring for Collections Agent jobs? Cities in Kansas with the most Collections Agent job openings:
What are popular job titles related to Collections Agent jobs in KS? For Collections Agent jobs in KS, the most frequently searched job titles are:
Collections Agent jobs near you
Infographic showing various Collections Agent job openings in Kansas as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,508 per year, or $16.1 per hour.

Collections Agent

Nuvative Inc

Wichita, KS • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

DEPARTMENT: Collections

JOB TITLE: Collections Agent

REPORTS TO: Collections Leadership


Pay: $16-18 an hour, with monthly uncapped bonus potential

Hours: 9am-6pm M-F, Rotating Saturdays (11am-3pm, approx. once a month, can be traded)

Training Class Start Date: 08/24/2026- Training hours 9am- 5pm


WHO WE ARE: Nuvative is a fast-growing innovative technology company impacting employees through continuing education and guidance. As an employer of choice, we provide our employees with a culture of kindness, fairness, self-development, contribution, collaboration, diversity, innovation, and fun.

OUR OFFERING: We provide our customers with the opportunity to secure the cash they need, quickly and securely online through our subsidiary, Net Pay Advance, Inc. Our suite of online lending solutions features payday loans, installment loans, and line of credit.

JOB PURPOSE: A Collections Agent is responsible for engaging with customers who have past-due short-term loans to negotiate payment arrangements, resolve account issues, and provide excellent service while adhering to all regulatory requirements. This role ensures the company maintains healthy portfolio performance, minimizes delinquency, and supports customers in returning to good financial standing.

REQUIREMENTS

  • Make outbound collection calls and receive inbound inquiries to assist customers with past-due accounts.
  • Clearly communicate account status, repayment options, and consequences of continued delinquency in a respectful and professional manner.
  • Negotiate and document effective payment arrangements in alignment with company policies.
  • Handle high call volumes with consistent quality and adherence to scripting standards.
  • Review customer accounts for accuracy, documentation, and prior collection efforts.
  • Update notes, contact attempts, and payment commitments in the system in real time.
  • Identify potential disputes, fraud indicators, or hardship situations and escalate appropriately.
  • Work closely with supervisors to resolve complex or escalated accounts.
  • Follow all federal, state, and local regulations, as well as applicable state lending laws.
  • Maintain strict confidentiality of customer information.
  • Adhere to internal compliance, call quality, and performance standards.
  • Participate in ongoing training for regulatory updates and process improvements.
  • Meet or exceed collections goals, call metrics, and productivity targets.
  • Collaborate with team members and leadership to improve recovery rates and customer experience.
  • Provide feedback on process enhancements or recurring customer issues.


QUALIFICATIONS

  • Knowledge of collection principles and practices
  • Knowledge of relevant computer applications
  • Strong computer and typing skills
  • Knowledge of administrative procedures
  • Strong communication and negotiation skills
  • Ability to read, analyze, and interpret documents and statements.
  • Ability to clearly and effectively respond to customer issues, via all omni-channel communications methods
  • Bilingual abilities are a plus but not a requirement.


WHY WORK FOR US: At Nuvative, you’ll find an environment where our team is the core of what we do and good work is rewarded and growth is valued. Nuvative offers competitive wages to qualified individuals and the opportunity to grow professionally and personally through diverse work experiences and hands on training. The heart of our employee culture are the values that we not only preach, but also practice everyday:

  • Initiative: Handling opportunities with confidence and enthusiasm.
  • Persistence: Moving forward in the face of adversity.
  • Teamwork: Uniting the combined effort of our organization.
  • Respect: Considering the feelings of others in your action.
  • Integrity: Maintaining honesty and strong principles.
  • Innovation: Inspiring progress with results and ingenuity.


WHAT WE CAN OFFER YOU:

  • Medical, Dental and Vision insurance.
  • Flexible Spending Account
  • 401(k)
  • Voluntary Life Insurance and AD&D
  • Employee Assistance Program
  • Paid time off
  • Holidays


The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in this position.