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Collections Representative Jobs (NOW HIRING)

Byrider

Collections Representative

Fond Du Lac, WI · On-site

$50K - $70K/yr

A Collections Representative career opportunity is open at the Fond du Lac, WI, finance office. Rewards for Collections Representative: * Annual compensation: $50,000.00 - $70,000.00 * Top hourly ...

Byrider

Collections Representative

Fond Du Lac, WI · On-site

$50K - $70K/yr

A Collections Representative career opportunity is open at the Fond du Lac, WI, finance office. Rewards for Collections Representative: * Annual compensation: $50,000.00 - $70,000.00 * Top hourly ...

Byrider

Collections Representative

Fond Du Lac, WI

$50K - $70K/yr

A Collections Representative career opportunity is open at the Fond du Lac, WI, finance office. Rewards for Collections Representative: * Annual compensation: $50,000.00 - $70,000.00 * Top hourly ...

Managed Staffing

Collections Representative

TX · Remote

$25 - $26/hr

Collections Representative - Remote (TX) Location: Remote (Must reside in Texas) Schedule: Monday-Friday, 8:00 AM - 5:00 PM About the Role: Seeking an experienced Collections Representative to join ...

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How much do collections representative jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for collections representative in the United States is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

How does a Collections Representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

What jobs pay 10,000 a month without a degree?

A Collections Representative typically earns less than $10,000 a month, but some high-level or specialized roles in sales, real estate, or entrepreneurship can reach or exceed that income level without a degree. Success in these roles often depends on experience, skills, and performance rather than formal education. High commissions, bonuses, or owning a business are common ways to achieve such earnings without a degree.

What are the duties of a collection representative?

A collections representative is responsible for contacting customers to collect overdue payments, negotiating payment plans, and maintaining accurate records of interactions. They often use communication skills, negotiation techniques, and collection software to perform their duties efficiently.

What does a Collections Representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a Collections Representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

What does a collection representative do?

A collections representative is responsible for contacting customers to recover overdue payments, negotiating payment plans, and maintaining accurate records of collection activities. They often use communication skills and may work with collection software to track accounts and ensure compliance with regulations.

What is the highest paying collection job?

The highest paying collections roles are often senior or managerial positions such as Collections Manager or Director, which can earn six-figure salaries. These roles typically require extensive experience, strong negotiation skills, and knowledge of industry regulations, often supplemented by certifications like Certified Collection Professional (CCP).
More about Collections Representative jobs
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Collections Representative jobs near you
Infographic showing various Collections Representative job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,779 per year, or $19.1 per hour.

Collections Representative

Byrider

Fond Du Lac, WI • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Byrider - 44 N. Rolling Meadows Drive - Fond du Lac, WI 54935

Collections Representative (Consumer Finance)

CNAC is Byrider's exclusive lending company. A Collections Representative career opportunity is open at the Fond du Lac, WI, finance office.

Rewards for Collections Representative:

  • Annual compensation: $50,000.00 - $70,000.00
  • Top hourly rate based on experience + monthly bonus up to $2,000.00
  • Full benefits- Health, Dental, Vision, PTO, 401k
  • Career growth to Manager or Specialist
  • Industry-best customer program
  • 37 years in business
  • Growing national company

Responsibilities for Collections Representative:

  • Collections, customer service, customer retention
  • Assist with lending/credit origination
  • Help ensure branch compliance
  • Demonstrate a high level of customer service
  • Work with consumer finance software
  • Attend ongoing training classes

Hours for Collections Representative:

  • Full-time (40 hours)
  • 100% onsite
  • No Sundays
  • Work most Saturdays (shorter day) with a weekday off
  • Location hours: Monday - Friday 9-7, Sat 9-4
  • Shifts will vary
  • Overtime as needed with OT pay

Requirements for Collections Representative:

  • 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience
  • Good communication, computer & customer service skills
  • Able to work the hours listed & 100% onsite
  • Able to pass a background check