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Collections Representative Jobs (NOW HIRING)

Langley

Collections Representative

Newport News, VA · On-site

$17.64 - $21.78/hr

As a Collections Representative you'll receive competitive hourly pay plus the opportunity to earn a monthly performance incentive - up to approximately 18% of your base earnings - calculated ...

H-Wave

Collections Representative

Huntington Beach, CA

$21 - $26/hr

As an H-Wave Collections Representative, you'll be responsible for negotiating settlements and managing outstanding balances by engaging with adjusters, attorneys, and lien representatives. This role ...

H-Wave

Collections Representative

Huntington Beach, CA · On-site

$21 - $26/hr

As an H-Wave Collections Representative, you'll be responsible for negotiating settlements and managing outstanding balances by engaging with adjusters, attorneys, and lien representatives. This role ...

AvidXchange, Inc.

Collections Representative I

Charlotte, NC · On-site

$16.50 - $21.50/hr

Collections Representative The Collections Representative is responsible for helping to achieve the company financial goals. An incumbent is responsible for contacting the high risk and delinquent ...

Waste Connections

Collections Representative

Norfolk, VA · On-site

$23 - $25/hr

Bay Disposal has an immediate opening for a Collections Representative based in Norfolk, VA. In this position you will be responsible for reaching out to our delinquent accounts via phone calls and ...

Exploria Resorts

Collections Representative

Clermont, FL · On-site

$25 - $26/hr

Position: Call Center - Collections Representative Compensation: - $16 per hour, with an added $1,500 - $2,500 monthly performance-based incentive potential! (Averaging $25-26/hr!) - New Hire ...

Concord Servicing

Collections Representative

Scottsdale, AZ · On-site

$17.25 - $22.25/hr

The Collections Representative is responsible for contacting borrowers regarding past-due loan accounts, negotiating repayment arrangements, and resolving delinquencies in a compliant and borrower ...

TEKsystems

Collections Representative

Coon Rapids, MN

$37K - $38K/yr

Collections Representative (Probate & Estate Recovery) Location: Onsite Schedule: Monday-Friday, First Shift Pay: $18.00-$18.50/hour + Commission We are seeking a Collections Representative to ...

MEI Group

Auto Collections Representative

Arlington, TX · On-site

$16 - $20.75/hr

Auto Collections Representative On-Site | Arlington, TX Full-Time | Monday-Friday & Every Other Saturday Kickstart Your Career in Collections with MEI Group Are you driven, detail-oriented, and ready ...

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Collections Representative information

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How much do collections representative jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for collections representative in the United States is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with experienced professionals or those in supervisory roles earning higher. Compensation can vary based on location, experience, and the complexity of accounts managed, and often includes commission or bonuses for successful collections.
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Collections Representative jobs near you
Infographic showing various Collections Representative job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 62% Physical, 1% Hybrid, and 37% Remote job distribution, with an average salary of $39,779 per year, or $19.1 per hour.

Collections Representative

Fort Smith, AR • On-site

America's Car-Mart, Inc.
Motor Vehicle Manufacturing • 1 - 5K employees
Learn more about America's Car-Mart, Inc.external

$13.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

America's Car-Mart rating

5.8

Company rating: 5.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

Job description

America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America's Best Mid-Size Employers!
Compensation: $13.75 per hour plus monthly bonus eligibility
Upon becoming a new Account Representative, you will have the chance to engage in a bonus plan with a potential monthly value of up to $425. Your eligibility to participate begins on the first day of the month following your start date, and the bonus will be disbursed in the subsequent month.
Duties and Responsibilities:
  • Conduct field visits to customers' locations for collections purposes
  • Negotiate payment arrangements and settlement options with customers
  • Utilize effective communication skills to build rapport and address customer concerns
  • Document all customer interactions and update collection records
  • Ensure compliance with legal and regulatory requirements related to collections

Benefits:
  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Life Insurance Plan
  • 401(K) with employer match
  • Stock Purchase Plan
  • Paid Time Off

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
If you are ready to embark on a rewarding career with a company that values its employees, apply now! Join America's Car-Mart and be a part of our success story.
Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable
#LOT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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