ZipRecruiter

Log In

1

Collections Representative Jobs (NOW HIRING)

Langley

Collections Representative

Newport News, VA · On-site

$15.50 - $20/hr

As a Collections Representative you'll receive competitive hourly pay plus the opportunity to earn a monthly performance incentive - up to approximately 18% of your base earnings - calculated ...

Harley-Davidson

Collections Representative II

Reno, NV · On-site

$17 - $22/hr

Collections Representative II Job Function: Collections Location: RENO Workplace Category:Hybrid Company: Harley-Davidson Financial Services Full or Part-Time:Full Time Harley-Davidson Financial ...

Harley-Davidson

Collections Representative II

Reno, NV · On-site

$17 - $22/hr

Collections Representative II Job Function: Collections Location: RENO Workplace Category:Hybrid Company: Harley-Davidson Financial Services Full or Part-Time:Full Time Harley-Davidson Financial ...

Mid South Steel

Collections Representative

Atlanta, GA · On-site

$16.25 - $21.25/hr

Collections RepresentativeMidsouth Steel Midsouth Steel, a leader in structural steel fabrication and erection, is seeking an experienced and detail-oriented Collections Representative to join our ...

Harley-Davidson

Collections Representative II

Plano, TX

$16.25 - $21/hr

Collections Representative II Job Function: Collections Location: PLANO Workplace Category:Hybrid Company: Harley-Davidson Financial Services Full or Part-Time:Full Time Harley-Davidson Financial ...

Concord Servicing

Collections Representative

Chandler, AZ · On-site

$16.75 - $21.75/hr

The Collections Representative is responsible for contacting borrowers regarding past-due loan accounts, negotiating repayment arrangements, and resolving delinquencies in a compliant and borrower ...

New

next page

Showing results 1-20

All JobsCollections Representative Jobs

Collections Representative information

See salary details

$11

$19

$27

How much do collections representative jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for collections representative in the United States is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

How does a Collections Representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

What jobs pay 10,000 a month without a degree?

A Collections Representative typically earns less than $10,000 a month, but some high-level or specialized roles in sales, real estate, or entrepreneurship can reach or exceed that income level without a degree. Success in these roles often depends on experience, skills, and performance rather than formal education. High commissions, bonuses, or owning a business are common ways to achieve such earnings without a degree.

What are the duties of a collection representative?

A collections representative is responsible for contacting customers to collect overdue payments, negotiating payment plans, and maintaining accurate records of interactions. They often use communication skills, negotiation techniques, and collection software to perform their duties efficiently.

What does a Collections Representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a Collections Representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

What does a collection representative do?

A collections representative is responsible for contacting customers to recover overdue payments, negotiating payment plans, and maintaining accurate records of collection activities. They often use communication skills and may work with collection software to track accounts and ensure compliance with regulations.

What is the highest paying collection job?

The highest paying collections roles are often senior or managerial positions such as Collections Manager or Director, which can earn six-figure salaries. These roles typically require extensive experience, strong negotiation skills, and knowledge of industry regulations, often supplemented by certifications like Certified Collection Professional (CCP).
More about Collections Representative jobs
What cities are hiring for Collections Representative jobs? Cities with the most Collections Representative job openings:
Who are the top companies hiring for Collections Representative jobs? The top employers for Collections Representative jobs are:
What states have the most Collections Representative jobs? States with the most job openings for Collections Representative jobs include:
What job categories do people searching Collections Representative jobs look for? The top searched job categories for Collections Representative jobs are:
What are popular job titles related to Collections Representative jobs? For Collections Representative jobs, the most frequently searched job titles are:
Collections Representative jobs near you
Infographic showing various Collections Representative job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,779 per year, or $19.1 per hour.

Collections Representative

VentureTech Solutions

Fort Lauderdale, FL • On-site

$16.25 - $21/hr

Full-time

Posted 8 days ago

Job description

Collections Representative Job Description
Collection Specialist is responsible for collecting payment(s) on overdue accounts in compliance with in State guidelines. As a Collections Specialist you will negotiate and set up payment plans with individuals who have outstanding balances.
The Collection Specialist will make outbound telephone calls, understand each borrower's financial situation, and work with them to establish a payment solution. Must have the ability to multitask in a fast-paced environment and maintain strong attention to detail. Must be able to easily handle rejection.
Collections Representative Qualifications
  • Our ideal collector has six months to one year customer service/collections experience. Call center experience a plus.
  • Negotiating the best possible payment arrangement if the consumer cannot pay their balance in full.
  • The Debt Collector acknowledges and appropriately greet and assist every customer in a timely manner.
  • Our ideal collector demonstrates competency in using computer systems
  • Keyboarding proficiency and use of automated systems.
  • The Debt Collector will manage telephone calls professionally, efficiently and with good communication skills.
  • The Debt Collector maintains call quality and productivity standards.
  • Our ideal collector has strong problem solving skills.
  • Attend to customer questions, complaints and concerns immediately, and facilitate satisfactory resolution.
  • Ability to thrive in a lively working environment and multi-task.
  • Interact professionally with other employees.
  • Work effectively as a team contributor on all assignments.
  • Our ideal collector has the ability to add, subtract, multiply and divide in all units of measure. Ability to calculate figures and amounts such as discount and percentages.
  • The Debt Collector has the ability to define customers' issues, collect data, establish facts, and draw valid conclusions.
  • Our ideal collector has The flexibility to work weekends and other varied shifts as assigned or mandatory overtime to meet. departmental deadlines if needed.
  • The Debt Collector will perform other job-related duties within the job scope as requested by management.
  • Bi-lingual (English/Spanish) a plus.

Collections Representative Physical Requirements:
  • The Debt Collector has the ability to work in a standard office environment.
  • Ability to use office equipment including computers, telephones, headsets, calculators, copiers, and fax machines.
  • The Debt Collector has the ability to sit for long hours while using a binaural headset for long hours.
  • Ability to input large amounts of data into computer software during work schedule.

Keywords: Collector, Debt Collector, Customer Service, Accounts Receivable, Outbound Calls, Telemarketer, Account Manager, Credit Collections, Payment Reconciliation, Outbound Calls, Collections, Bill Collector.
By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. VentureTech Solutions, LLC provides recruitment services for Cypress Creek Financial.

Apply