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Collections Representative Jobs in Delaware (NOW HIRING)

Collabera

Collections Representative

Newark, DE

$16.50 - $21.50/hr

Collections Representative Duration: 6+ months (Strong possibility of extension) Available Shift/s: * 2nd Shift; Monday - Friday; 1:00 PM - 10:00 PM with rotating Saturdays and one day off during ...

Chesapeake Utilities

Collections Rep II

Newark, DE · Hybrid

$39.75K - $66.25K/yr

COLLECTIONS REPRESENTATIVE II Location: Hybrid within any of our propane regions (DE, PA, MD, VA, NC, FL) This position requires knowledge of billing and collection processes and is responsible for ...

Chesapeake Utilities

Collections Rep II

Dover, DE · Hybrid

$39.75K - $66.25K/yr

COLLECTIONS REPRESENTATIVE II Location: Hybrid within any of our propane regions (DE, PA, MD, VA, NC, FL) This position requires knowledge of billing and collection processes and is responsible for ...

Chesapeake

Collections Rep II

Dover, DE · On-site

$19.11 - $31.85/hr

COLLECTIONS REPRESENTATIVE II Location: Hybrid within any of our propane regions (DE, PA, MD, VA, NC, FL) This position requires knowledge of billing and collection processes and is responsible for ...

Chesapeake Utilities

Collections Rep II

Georgetown, DE · Hybrid

$39.75K - $66.25K/yr

COLLECTIONS REPRESENTATIVE II Location: Hybrid within any of our propane regions (DE, PA, MD, VA, NC, FL) This position requires knowledge of billing and collection processes and is responsible for ...

WLCC II

Collections Representative

Claymont, DE · On-site

$16 - $16.50/hr

Job purpose Under the direction of the Collection Manager, Must operate within the approved guidelines, policies and procedures of the FDCPA. Duties and responsibilities > Collector must make minimum ...

WLCC II

Collections Representative

Claymont, DE · On-site

$16 - $16.50/hr

Job purpose Under the direction of the Collection Manager, Must operate within the approved guidelines, policies and procedures of the FDCPA. Duties and responsibilities > Collector must make minimum ...

Collabera

Collections Specialist

Newark, DE

$18 - $24.50/hr

Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This ...

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

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Collections Representative information

See Delaware salary details

$11

$19

$27

How much do collections representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for collections representative in Delaware is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

How does a Collections Representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

What does a Collections Representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.
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What job categories do people searching Collections Representative jobs in Delaware look for? The top searched job categories for Collections Representative jobs in Delaware are:
What cities in Delaware are hiring for Collections Representative jobs? Cities in Delaware with the most Collections Representative job openings:
What are popular job titles related to Collections Representative jobs in DE? For Collections Representative jobs in DE, the most frequently searched job titles are:
Collections Representative jobs near you
Infographic showing various Collections Representative job openings in Delaware as of May 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 63% Physical, 1% Hybrid, and 36% Remote job distribution, with an average salary of $39,813 per year, or $19.1 per hour.
Collections Representative

Collections Representative

Synerfac Technical Staffing

Newark, DE

$16/hr

Full-time

Posted 29 days ago

Job description

Collections Representative
The client is a nationally licensed accounts receivable management firm and third-party collections agency specializing in debt recovery and customer engagement solutions across industries like financial services, healthcare, student loans. They operate high-volume call center environments focused on compliance, consumer interaction, and financial account resolution.
Responsibilities
Meet performance targets by handling a high volume of accounts and maintaining required activity levels
Contact debtors, negotiate payment arrangements, and follow through until resolution
Perform skip tracing to locate hard-to-reach individuals and recover accounts
Accurately document all account activity while adhering to FDCPA and company compliance standards
Must be available to attend and complete entire training program. 
Must be able to work at least 2 nights per week (until 9:00 pm).
Must have 1-2 years of call center experience
Must have strong communication and negotiation skills in a high-volume call center or collections environment
By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at www.synerfac.com/privacy/
Synerfac Technical Staffing logo

About Synerfac Technical Staffing

Sourced by ZipRecruiter

Since 1987, Synerfac has served three groups, Our Clients, Our Candidates and Our Staff. We treat all three with equal importance because we recognize the synergy of success when one group succeeds, We all succeed. Synerfac is in the business of providing opportunities and adding value. We strive to create extraordinary experiences. For our clients we provide staffing services that enable them to focus on their core competencies which will add value to their businesses. For our employees we provide permanent and temporary assignments that complement their job skills and experience while providing professional and financial rewards. For our staff –we provide careers that are balanced, uplifting and carry the highest rewards by continually improving our business process. Our goal is to enhance the lives and enterprises of all those we touch to make them better off for having known us.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Cherry Hill, NJ, US

Year founded

1987

Social media

Twitter

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