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Debt Collection Specialist Jobs (NOW HIRING)

DS Erickson & Associates PLLC

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Debt Collection Specialist

Edina, MN · On-site

$38K - $55K/yr

Analyze files, data and leads to generate high-quality contact information for the collection team. * Discovery & Research: Conduct deep-dive research into employment, property records, and financial ...

Law Firm

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Debt Collection Specialist

Islandia, NY · On-site

$22 - $24/hr

Account Resolution Specialist - Collections Agent Islandia, NY | Join a High-Energy, High-Reward Team! Are you a persuasive communicator with a passion for problem-solving? Ready to turn your talent ...

Law Firm

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Debt Collection Specialist

Islandia, NY · On-site

$22 - $24/hr

Account Resolution Specialist - Collections Agent Islandia, NY | Join a High-Energy, High-Reward Team! Are you a persuasive communicator with a passion for problem-solving? Ready to turn your talent ...

ProCollect

Collection Specialist

Dallas, TX · On-site

$2.0K/wk

***$2,000.00 Hiring Bonus*** *** 1 year of Debt Collection experience is required*** As a Collection Specialist with ProCollect, you will carefully adhere to policies, procedures and laws related to ...

Datrose, Inc

Debt Counselor

Buffalo, NY · Remote

$16/hr

Our client is a leading financial services company and they are seeking a Debt Collection Specialist for their team. This is a temp to hire position (W2 Only) that is expected to last approximately ...

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Debt Collection Specialist information

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How much do debt collection specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for debt collection specialist in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Specialist vs Credit Analyst?

AspectDebt Collection SpecialistCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collections or financeBachelor's degree in finance, accounting, or related field
Work EnvironmentCollections agencies, financial institutions, or corporate collections departmentsBanks, lending companies, or financial services firms
Employer & Industry UsagePrimarily in debt recovery and collectionsIn credit risk assessment and loan evaluation
Common Search & Comparison IntentUnderstanding roles in debt recoveryAssessing creditworthiness and financial risk

While both roles involve finance and customer interaction, a Debt Collection Specialist focuses on recovering overdue payments, often working in collections agencies or departments. A Credit Analyst evaluates credit data to determine loan eligibility and financial risk. The roles differ in their primary objectives but share some foundational financial knowledge and communication skills.

What are some common challenges debt collection specialists face, and how can they effectively navigate them?

Debt Collection Specialists often encounter challenges such as dealing with unresponsive or distressed debtors, maintaining compliance with federal and state regulations, and achieving collection targets without damaging customer relationships. To navigate these challenges, specialists rely on excellent communication skills, empathy, and strong knowledge of relevant laws like the Fair Debt Collection Practices Act (FDCPA). Proactive problem-solving, ongoing training, and support from experienced team members also help specialists handle difficult situations while staying professional and effective.

What is a debt collection specialist?

Debt Collection Specialists are professionals responsible for recovering overdue payments from individuals or businesses on behalf of creditors. They contact debtors via phone, email, or letters, negotiate repayment plans, and maintain accurate records of all collection activities. Their role often requires strong communication and negotiation skills, as well as knowledge of relevant laws and regulations. Debt Collection Specialists may work for collection agencies, financial institutions, or directly within companies that offer credit to customers.

What are the key skills and qualifications needed to thrive as a debt collection specialist?

To thrive as a Debt Collection Specialist, you need strong negotiation, communication, and analytical skills, typically supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and knowledge of relevant regulations like the Fair Debt Collection Practices Act (FDCPA) are important. Excellent interpersonal skills, patience, and resilience help in building rapport with clients and handling challenging conversations. These abilities are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.
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Debt Collection Specialist jobs near you
Infographic showing various Debt Collection Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.

Experienced Debt Collection Specialist II

POM Recoveries, Inc.

Farmingdale, NY

$16 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

We are hiring Experienced Debt Collection Specialists with a background in bank, retail, or credit union receivables. This role requires strong communication, negotiation, and account resolution skills in a fast-paced environment.

Responsibilities:

  • Handle inbound and outbound collection calls
  • Collect on delinquent accounts (bank, retail, credit union portfolios)
  • Negotiate payment arrangements and resolve account issues
  • Perform account research, reconciliation, and documentation
  • Maintain compliance with all applicable regulations
  • Meet or exceed individual performance goals

Benefits:

  • $16.00 to $25.00 hourly rate + uncapped bonus potential
  • Monthly incentive programs
  • 3 weeks paid training
  • Medical, dental, vision, and 401(k)
  • Paid time off (vacation, holidays, sick time)
  • Employee referral program
  • Flexible scheduling

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