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Bank Debt Collection Jobs (NOW HIRING)

Altamira.ai

Debt Collection Business Advisor

Austin, TX · On-site +1

Requirements • Strong network in debt collection, recoveries, lending, banking, fintech or credit operations. • Practical understanding of how collection agencies or internal collection ...

New

Altamira.ai

Debt Collection Business Advisor

Requirements • Strong network in debt collection, recoveries, lending, banking, fintech or credit operations. • Practical understanding of how collection agencies or internal collection ...

New

Trustmark Bank

Collection Specialist II - Mortgage

Brandon, MS · On-site

$14.25 - $19.25/hr

... debt collection regulations, bankruptcy, foreclosure and other consumer credit laws affecting ... Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job ...

Trustmark Bank

Collection Specialist II - Mortgage

Brandon, MS · On-site

$14.25 - $19.25/hr

... debt collection regulations, bankruptcy, foreclosure and other consumer credit laws affecting ... Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job ...

Camali Services

Debt Settlement Specialist

Orlando, FL · On-site

Work with clients to resolve accounts where debt collection efforts have been escalated by lenders or banking institutions. * Proactively take ownership of, resolve, and prevent further client debt ...

Blitt and Gaines

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...

34259 - Blitt and Gaines PC

Debt Collector

Saint Louis, MO · On-site

$18 - $25/hr

Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...

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How much do bank debt collection jobs pay per hour?

As of May 31, 2026, the average hourly pay for bank debt collection in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bank Debt Collection Agent, and why are they important?

To thrive as a Bank Debt Collection Agent, you need a solid understanding of financial regulations, debt recovery processes, and strong negotiation skills, often supported by a background in finance or customer service. Familiarity with collections management software, CRM systems, and compliance tools is typically required. Excellent communication, resilience, and problem-solving abilities help agents handle difficult conversations and maintain professionalism. These skills are crucial for recovering debts effectively while preserving client relationships and ensuring adherence to legal standards.

What are some common challenges faced by professionals in bank debt collection, and how can they be managed effectively?

Bank debt collection professionals often encounter challenges such as dealing with unresponsive or distressed clients, adhering to strict regulatory and compliance guidelines, and managing a high volume of accounts. Effective communication and negotiation skills are essential for building rapport and encouraging repayment. Staying organized and up-to-date with legal requirements helps avoid compliance issues, while collaboration with legal teams and other departments can assist in resolving complex cases and improving recovery rates.

What are bank debt collectors?

Bank debt collectors are professionals or agencies hired by banks to recover outstanding debts from customers who have failed to make payments on loans, credit cards, or other financial products. Their role involves contacting debtors, negotiating repayment plans, and sometimes taking legal action if debts remain unpaid. They must follow strict regulations to ensure fair treatment of borrowers and protect consumer rights. Bank debt collectors often use phone calls, letters, and sometimes in-person visits to encourage repayment. Their main goal is to help banks recover owed money while maintaining compliance with relevant laws.

What is the difference between Bank Debt Collection vs Credit Analyst?

AspectBank Debt CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections departments, often in call centers or officesFinancial institutions, analyzing credit data in office settings
Employer & Industry UsageBanks, lending companies, debt collection agenciesBanks, investment firms, credit departments
Common Search & ComparisonOften compared for debt recovery rolesCompared for credit risk assessment roles

Bank Debt Collectors focus on recovering overdue payments by contacting debtors, often working in call centers. Credit Analysts evaluate creditworthiness of individuals or companies to inform lending decisions. While both roles involve financial data, debt collectors primarily pursue overdue payments, whereas credit analysts assess risk before extending credit.

More about Bank Debt Collection jobs
What are the most commonly searched types of Bank Debt Collection jobs? The most popular types of Bank Debt Collection jobs are:
What states have the most Bank Debt Collection jobs? States with the most job openings for Bank Debt Collection jobs include:
What job categories do people searching Bank Debt Collection jobs look for? The top searched job categories for Bank Debt Collection jobs are:
Bank Debt Collection jobs near you
Infographic showing various Bank Debt Collection job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,832 per year, or $23 per hour.
Experienced Debt Collection Specialist I

Experienced Debt Collection Specialist I

POM Recoveries, Inc.

Farmingdale, NY

$16 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

We are hiring Experienced Debt Collection Specialists with a background in bank, retail, or credit union receivables. This role requires strong communication, negotiation, and account resolution skills in a fast-paced environment.

Responsibilities:

  • Handle inbound and outbound collection calls
  • Collect on delinquent accounts (bank, retail, credit union portfolios)
  • Negotiate payment arrangements and resolve account issues
  • Perform account research, reconciliation, and documentation
  • Maintain compliance with all applicable regulations
  • Meet or exceed individual performance goals

Benefits:

  • $16.00 to $25.00 hourly rate + uncapped bonus potential
  • Monthly incentive programs
  • 3 weeks paid training
  • Medical, dental, vision, and 401(k)
  • Paid time off (vacation, holidays, sick time)
  • Employee referral program
  • Flexible scheduling

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