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Remote Bank Debt Collection Jobs (NOW HIRING)

ValorVIP

Debt Recovery Representatives

Tampa, FL · On-site +1

$15 - $19.50/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Ensure all collection activities are conducted ethically, professionally, and legally . * Generate ...

D&A Services

Collections Specialist - Experienced

Houston, TX · On-site +1

$15 - $18/hr

... debt collection agency that services the largest debt purchasers as well as direct bank issuers. We ... This position requires training at our office with the potential option to transition to remote or ...

MCI Careers

Debt Recovery Director

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Establish collection goals, targets, and key performance indicators (KPIs) in alignment with ...

Howe Law

Litigation Attorney

Alpharetta, GA · Remote

As a Debt Collection Attorney - Litigator, you will take responsibility for legally obtaining ... This is a hybrid location position, meaning you will have a blend of in-office and remote work. Key ...

MCI Careers

Debt Recovery Director

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Establish collection goals, targets, and key performance indicators (KPIs) in alignment with ...

MCI Careers

Debt Recovery Director

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... In this pivotal leadership role, you will be responsible for developing and executing collection ...

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Remote Bank Debt Collection information

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$7

$22

$36

How much do remote bank debt collection jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for remote bank debt collection in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is a remote bank debt collection specialist?

A Remote Bank Debt Collection job involves contacting individuals or businesses who owe money to a bank and working to recover the outstanding debt, all while working from a remote location such as home. Debt collectors communicate with debtors via phone, email, or online platforms to negotiate payment plans, explain account information, and ensure compliance with relevant laws. They must maintain accurate records of their interactions, follow strict privacy guidelines, and often use specialized software to track collections. This role requires strong communication, negotiation skills, and the ability to handle difficult conversations professionally.

What are the key skills and qualifications needed to thrive as a remote bank debt collection specialist?

To thrive as a Remote Bank Debt Collection Specialist, you need a solid understanding of financial regulations, debt collection practices, and customer account management, often supported by prior experience in collections or finance. Familiarity with collection software, CRM systems, and secure communication tools is typically required. Excellent negotiation, active listening, and resilience are crucial soft skills for building rapport and resolving sensitive payment issues. These abilities are essential to ensure compliance, maximize debt recovery, and maintain positive customer relationships in a remote environment.

What are some common challenges faced by remote bank debt collection specialists, and how can they be overcome?

Remote bank debt collectors often face challenges such as difficulty establishing rapport with clients over the phone or digital channels, managing high call volumes, and navigating varying time zones. To overcome these challenges, it's important to develop strong communication and negotiation skills, maintain detailed records, and use technology tools provided by the employer to track interactions and schedule follow-ups efficiently. Additionally, staying organized and adhering to compliance guidelines can help ensure successful collections while maintaining professionalism and empathy.

What is the difference between Remote Bank Debt Collection vs Remote Credit Analyst?

AspectRemote Bank Debt CollectionRemote Credit Analyst
Required CredentialsTypically requires collections or debt recovery experience, sometimes certifications in collectionsRequires financial analysis skills, often a degree in finance or related field, and certifications like CFA or credit analysis courses
Work EnvironmentPrimarily involves contacting debtors, negotiating payments, and managing overdue accounts remotelyFocuses on assessing creditworthiness, analyzing financial data, and making lending recommendations remotely
Employer & Industry UsageUsed by banks, financial institutions, and debt collection agenciesUsed by banks, lending companies, and financial institutions for risk assessment

While both roles operate remotely within the banking and finance industry, Remote Bank Debt Collection focuses on recovering overdue debts through communication and negotiation, whereas Remote Credit Analyst emphasizes evaluating credit risk and financial data to support lending decisions.

More about Remote Bank Debt Collection jobs

What cities are hiring for Remote Bank Debt Collection jobs?

Cities with the most Remote Bank Debt Collection job openings:

What are the most commonly searched types of Bank Debt Collection jobs?

The most popular types of Bank Debt Collection jobs are:

What states have the most Remote Bank Debt Collection jobs?

States with the most job openings for Remote Bank Debt Collection jobs include:

What job categories do people searching Remote Bank Debt Collection jobs look for?

The top searched job categories for Remote Bank Debt Collection jobs are:

Remote Bank Debt Collection jobs near you
Infographic showing various Remote Bank Debt Collection job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.

1st Party Debt Collection Specialist

Remote

Greystar Worldwide, LLC
Real Estate and Rental and Leasing • 10K+ employees
Learn more about Greystar Worldwide, LLCexternal

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Greystar rating

8.0

Company rating: 8.0 out of 10

Based on 290 frontline employees who took The Breakroom Quiz

Job description

ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
The 1st Party Debt Collection Specialist role offers a competitive hourly wage and monthly bonus structure.
This role is primarily responsible for collecting outstanding balances from residents, collaborating directly with Community Managers and their teams to ensure all documentation is accurate and complete, and ensuring compliance with all applicable laws and departmental policies/guidelines. Additionally, this role is tasked with achieving established daily, weekly, or monthly targets and actively working to resolve disputed accounts.
The monthly bonus structure provides significant earning potential based on performance. Successful Collection Specialists can earn substantial additional income by meeting or exceeding recovery percentage goals and budget quotas. This performance-based pay rewards those who excel in their role, offering a motivating incentive to maximize collections and resolve disputes efficiently.
***The standard work schedule for this role is Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific Time.
JOB DESCRIPTION
  • Outbound Collections Calls: Make 50-100 outbound calls daily to a portfolio of former residents with outstanding balances. Collect payments while meeting established budget quotas and recovery percentage goals in a fast-paced environment.
  • Client Inquiries: Promptly respond to client inquiries, prioritizing urgency and ensuring accurate documentation of actions taken for efficient follow-up and resolution.
  • Charge Validation: Review and validate disputed charges on portfolio accounts, conducting thorough research to resolve inconsistencies and ensure accurate financial records.
  • Data Accuracy: Maintain the accuracy of resident personal and confidential information (e.g., names, addresses, DOB, social security numbers). Ensure compliance with contract terms, company policies, and applicable state/federal laws.
  • Dispute Resolution: Address and resolve charge disputes from former residents, working efficiently to rectify issues and maintain positive client relationships.
  • Documentation: Prepare accurate documents, letters, and other communications for internal and external distribution. Ensure all materials are error-free and comply with statutory notice periods and document retention policies.
  • Internal Coordination: Collaborate with internal departments, teams, and communities to ensure smooth operations and effective resolution of issues.
  • Project Completion: Complete projects, tasks, assignments, and other work unique to the department. Follow departmental policies and procedures, and meet standards, metrics, and other benchmarks used within the department for evaluating performance and results.
  • Reporting: Maintain accurate and timely reports on former resident accounts, ensuring alignment with departmental goals and objectives.

BASIC KNOWLEDGE & QUALIFICATIONS:
  • 1 year minimum of experience in first-party debt collections, preferably within the property management industry, or a background in third-party debt collections, ideally in property management.
  • Experience in call center environments, demonstrating strong communication and problem-solving skills.
  • Familiarity with remote work settings, with a track record of success in work-from-home environments and demonstrated reliability and productivity.

SPECIALIZED SKILLS:
  • Proficiency in word processing, spreadsheet, property management (Yardi or One Site), and database management programs in order to maintain files and complete required reports.
  • Ability to handle confidential and/or highly sensitive information within established guidelines or regulations applying to appropriate level of diplomacy, tact, discretion, and privacy.

#LI-DNI
The hourly range for this position is $17.00 - $18.00 + monthly incentive.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:
  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
This position may be performed remotely anywhere within the United States except the state of Alaska.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
ANTICIPATED CLOSING DATE
September 21, 2026
This date may be subject to change due to evolving business needs.

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