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Remote Collection Jobs (NOW HIRING)

Credit Solutions LLC

Collection Specialist

$19 - $25.50/hr

Credit Solutions, LLC, a national collection agency based in Lexington, Kentucky is currently seeking motivated remote Collection Specialists to join our growing organization. We are looking for self ...

Credit Solutions LLC

Collection Specialist

$19 - $25.50/hr

Credit Solutions, LLC, a national collection agency based in Lexington, Kentucky is currently seeking motivated remote Collection Specialists to join our growing organization. We are looking for self ...

Reliant

Remote - Collections Specialist (Illinois)

Gary, IN · On-site +1

$16 - $19/hr

Municipal Collection Services has opportunities as a Remote Collection Representative for residents of Illinois. Do you share these values - Integrity, Strong Work Ethic, Dignity and Respect? Are you ...

GDCC West

Data Collection Specialist

Greensboro, NC · Remote

$10.50/hr

GDCC is one of the largest global data collection companies for Market Research. We're currently ... Jabra or Logitech ) What We Offer: * 100% Remote , work-from-home position * Part-time hours with ...

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How much do remote collection jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote collection in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

More about Remote Collection jobs
What cities are hiring for Remote Collection jobs? Cities with the most Remote Collection job openings:
What are the most commonly searched types of Collection jobs? The most popular types of Collection jobs are:
What states have the most Remote Collection jobs? States with the most job openings for Remote Collection jobs include:
What job categories do people searching Remote Collection jobs look for? The top searched job categories for Remote Collection jobs are:
Remote Collection jobs near you
Infographic showing various Remote Collection job openings in the United States as of June 2026, with employment types broken down into 25% Full Time, 50% Part Time, and 25% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.
Remote Collection Specialist

Remote Collection Specialist

AADVANTAGE LAUNDRY SYSTEMS LLC

Oklahoma City, OK • Remote

$19 - $25.50/hr

Full-time

Posted 28 days ago

Job description

JOB DESCRIPTION

Title: Remote Collections Specialist

Reports To: Accounts Receivable Team Lead

COMPANY OVERVIEW

AAdvantage Laundry Systems (“ALS”) is a fully owned subsidiary of EVI Industries, Inc., a publicly traded company on the NYSE. Prior to February 2018, ALS was privately held. ALS, along with four other Business Units (BUs), make up the Central Region of EVI. We are recognized as the leader in providing innovative laundry solutions. Our scope of operations includes laundry design, development, consulting, construction, equipment sales, managed services, and ongoing parts/service support. The company corporate office is based in Garland, TX with operations throughout the Central states.

GENERAL SUMMARY

The Collections Specialist role will be responsible for managing the company's accounts receivable, ensuring timely and effective collection of outstanding payments from clients. The Collections Specialist will work collaboratively with various departments to maintain positive client relationships while also maximizing cash flow and minimizing bad debt.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Contact clients via phone, email, and other communication channels to facilitate the timely collection of outstanding invoices.
  • Review and analyze aging reports to prioritize collection efforts and develop a collection strategy.
  • Maintain accurate records of communication and collection efforts using the company's ERP (Microsoft Dynamics 365 Business Central).
  • Identify and escalate potential collection issues or disputes to management for resolution.
  • Prepare and send collection letters, statements, and notices to delinquent clients in compliance with legal and regulatory requirements.
  • Monitor and manage unapplied cash and unallocated payments to ensure accurate application to customer accounts.
  • Provide exceptional customer service to clients, addressing inquiries related to billing, payments, and account status.
  • Generate regular reports and updates on collection performance, outstanding balances, and trends to management.
  • Participate in regular team meetings to share insights, strategies, and best practices for improving the collections process.
  • Performs other related duties as assigned.


REQUIRED KNOWLEDGE & SKILLS

  • 2+ years of experience with collections with outgoing communication with past due customers
  • Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat.
  • Strong written, oral, and interpersonal communication skills for interacting with customers and internal stakeholders.
  • Excellent attention to detail, accuracy, and organizational skills.
  • Proven analytical and problem-solving abilities.
  • Able to effectively prioritize and execute tasks to meet project deadlines and accomplish department goals.
  • Experience working both independently and, in a team-oriented, collaborative environment.
  • Able to demonstrate and hold others accountable for organizational values.

PREFERRED QUALIFICATIONS OF POSITION

  • Proficient in using accounting software and related tools (e.g. Microsoft Dynamics 365 Business Central).
  • Analytical mindset with the ability to interpret financial data and provide actionable insights.
  • Knowledge of relevant regulations and compliance standards (e.g., GAAP, SOX) is desirable.

BEHAVIORS & TRAITS

  • A tenacious desire to learn and make an immediate impact.
  • Organized self-starter who can work independently with little direct supervision.
  • Flexibility and adaptability to manage multiple and ever-changing priorities, personalities and deadlines.

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