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Remote Collection Jobs in Buffalo, NY (NOW HIRING)

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A-Line is seeking Customer Service Representatives to support members with benefit enrollment and healthcare and pension plan inquiries. This role offers the opportunity to make a meaningful impact

Sales Demo Specialist

Alabama, NY · Remote

$70K - $80K/yr

Key Responsibilities Product Demonstrations & Solution Positioning * Own the overall demo strategy, standardize demo messaging, and build a repeatable demo playbook * Lead live and virtual

ABOUT ORGANOX: OrganOx is a commercial stage organ technology company dedicated to developing technologies to improve outcomes for patients with acute or chronic organ failure. The company was

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How much do remote collection jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote collection in Buffalo, NY is $20.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Buffalo, NY? The most popular types of Collection jobs in Buffalo, NY are:
What are popular job titles related to Remote Collection jobs in Buffalo, NY? For Remote Collection jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Remote Collection jobs in Buffalo, NY look for? The top searched job categories for Remote Collection jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Remote Collection jobs? Cities near Buffalo, NY with the most Remote Collection job openings:
Infographic showing various Remote Collection job openings in Buffalo, NY as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution, with an average salary of $43,247 per year, or $20.8 per hour.

Remote Commercial Collections Associates

Greenberg, Grant & Richards, Inc.

Buffalo, NY • Remote

$36K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday


Job description

Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating.

We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure.

Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team.

Why Choose Greenberg, Grant & Richards, Inc.?

We are growing and we want the best of the best to come and grow with us.

  • 75% employer paid Medical, Dental & Vision
  • Great Work Location
  • 401K
  • Paid Life Insurance
  • Vacation/PTO
  • No nights and weekends
  • Off early on Friday’s
  • Weekly Meetings and Coaching
  • Weekly Contests

Responsibilities:

  • Understands and applies the terms of clients contracts
  • Notate and pursue successful resolution of defaults
  • Contact business owners by phone and email to resolve delinquency issues
  • Communicate and build trust to overcome objections and resolve the debt
  • Advise business owners of potential actions surrounding defaults
  • Ensure compliance with all laws associated with recovery
  • Meet daily call expectations of 100+ with accounts worked
  • Call debtors to secure payments on past-due accounts
  • Knowledge of skip tracing and asset searches preferred
  • Successfully manages a queue of 200+
  • Must have the ability to exceed daily, weekly, and monthly expectations consistently
  • Must follow established policies & procedures
  • Must take direction well and be self-motivated
  • Other duties as assigned

Qualifications:

  • High School Diploma or Equivalent (G.E.D.)
  • 2 years of collection experience preferred
  • Excellent telephone and customer service skills
  • Working knowledge of Microsoft Office programs including Outlook, Word and Excel.
  • This is a remote opportunity

Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company Description

Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you’ll never leave.

If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you.