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Collection Manager Jobs in Buffalo, NY (NOW HIRING)

Lone Star Llc

Collection Agent

Buffalo, NY · On-site

$16 - $20/hr

Utilizing accounting and database software to manage and track accounts receivables and payables ... Report on collection activity and present to management Qualifications * High school diploma/GED ...

Lone Star Llc

Collection Agent

Buffalo, NY · On-site

$16 - $20/hr

Utilizing accounting and database software to manage and track accounts receivables and payables ... Report on collection activity and present to management Qualifications * High school diploma/GED ...

Lone Star Llc

Collection Agent

Buffalo, NY

$16 - $20/hr

Utilizing accounting and database software to manage and track accounts receivables and payables ... Report on collection activity and present to management Qualifications * High school diploma/GED ...

Compass Recovery Group

Be Seen First

Debt Collection Specialist- Experienced collectors

Depew, NY · On-site

$17 - $21/hr

We are actively seeking experienced Debt Collection Agents to join our team at Compass Recovery Group. Do not apply unless you have at least 1 year of recent collections experience Responsibilities ...

CADEX

Finance Manager

Buffalo, NY · On-site

Reconciling bank accounts, collection system records, and general ledger accounts. Who we are ... This role manages the trust funds and invoices the client for collections services performed.

Kedrion S.p.A.

Laboratory Manager

Amherst, NY · On-site

KEDPLASMA specializes in the collection and procurement of high-quality plasma that is processed ... Manage laboratory inventory, ordering supplies, reagents, and consumables required for ...

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Collection Manager information

See Buffalo, NY salary details

$30K

$56.9K

$105.6K

How much do collection manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for collection manager in Buffalo, NY is $56,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $63,400.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
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Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Buffalo, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,882 per year, or $27.3 per hour.

Blood Collections Supervisor

American Red Cross

Cheektowaga, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

American Red Cross rating

6.3

Company rating: 6.3 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

539th of 783 rated non-profit organizations

Job description

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team as a Blood Collection Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value.
The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation's top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
  • Supervise blood collection staff, including training and performance
  • Drive for results and to serve others with a high level of respect for customer service
  • Take the time to personally connect with donors - listen to their stories and help them understand the value of their donation
  • Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again

Standard Schedule (Cheektowaga New York):
  • To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.
  • Schedule is provided two to three weeks in advance

Pay Information:
  • The salary range for this position is 60,200.00 - 80,300.00 USD Annual
  • Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
  • Bachelor's degree OR a combination of education and work experience (four to eight years of work experience in a related field) is required
  • Minimum of three years of supervisory/leadership experience
  • Customer service experience and effective verbal communication skills are required. An ability to effectively discuss procedures and medical issues with patients, families and physicians needed.
  • A current, valid driver's license with a good driving record is required.
  • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
  • At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
  • Basic computer skills are desirable

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
  • Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
  • Prior leadership experience exceeding 3 years in a healthcare setting

BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
  • Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting 15 days a year; based on type of job and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% company match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights

What American Red Cross employees say

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About American Red Cross

Sourced by ZipRecruiter

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.​The American Red Cross is part of the world's largest volunteer network found in 187 countries.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

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