ZipRecruiter

Log In

2

Remote Collection Jobs in Rochester, NY (NOW HIRING)

Haley & Aldrich

Senior Environmental Engineer 1

Rochester, NY · On-site +1

$101K - $138K/yr

A remote position may be considered for the ideal candidate. DUTIES/RESPONSIBILITIES In this ... Perform routine data collection and optimization activities for remediation systems. * Conduct ...

L3HHCM20

Principal Analyst, MRO

Rochester, NY · On-site +1

$139K - $259K/yr

Rockwall, TX; Remote; or Rochester, NY Job Schedule: 9/80: Employees work 9 out of every 14 days ... Facilitate collection and documentation of business requirements for SAP MRO functionality ...

next page

Showing results 1-20

All JobsCollection JobsRemote Collection JobsRemote Collection Jobs in Rochester, NY

Remote Collection information

See Rochester, NY salary details

$12

$21

$29

How much do remote collection jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote collection in Rochester, NY is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Rochester, NY? The most popular types of Collection jobs in Rochester, NY are:
What are popular job titles related to Remote Collection jobs in Rochester, NY? For Remote Collection jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Collection jobs in Rochester, NY look for? The top searched job categories for Remote Collection jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Collection jobs? Cities near Rochester, NY with the most Remote Collection job openings:
Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Rochester, NY as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,051 per year, or $21.2 per hour.

Remote Customer Service Representative - Travel

Hallford Travels

Rochester, NY • Remote

$15.75 - $21.50/hr

Full-time

Posted 15 days ago

Job description

Position Overview
We are looking for friendly, dependable, and service-focused individuals to join our team as a Customer Service Representative – Travel. In this role, you will support clients with travel-related inquiries, assist in coordinating travel arrangements, and help guide travelers through the planning process.
This opportunity is ideal for individuals who enjoy helping others, communicate effectively, and are interested in working within the travel industry while operating in a remote environment.
Client Support & Travel Assistance
As part of the role, you will:

  • Answer client questions and provide helpful travel-related information
  • Communicate with travel suppliers to confirm reservations and important travel details
  • Maintain accurate records of client interactions and travel bookings
  • Stay updated on travel promotions, supplier updates, and destination information
  • Provide assistance to clients both before and after their travel

Skills & Qualifications
Successful candidates typically demonstrate:

  • Strong customer service and communication abilities
  • The ability to work independently in a remote setting
  • Comfort using email, online platforms, and basic computer tools
  • Strong organization and attention to detail
  • A positive attitude and professional communication style

Previous experience in customer service or travel is helpful, but not required.
What You’ll Receive

  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and learning resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available

Apply