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Collection Coordinator Jobs in Rochester, NY (NOW HIRING)

Aspen Dental

Patient Coordinator

Rochester, NY

$16 - $17/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... payment collection * Balance nightly deposits and credit card processing * Additional tasks as ...

Aspen Dental

Patient Coordinator

Batavia, NY · On-site

$18 - $22/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... payment collection * Balance nightly deposits and credit card processing * Additional tasks as ...

Aspen Dental

Patient Coordinator

Rochester, NY · On-site

$17 - $19/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... payment collection * Balance nightly deposits and credit card processing * Additional tasks as ...

Aspen Dental

Patient Coordinator

Rochester, NY · On-site

$16 - $17/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... payment collection * Balance nightly deposits and credit card processing * Additional tasks as ...

Aspen Dental

Patient Coordinator

Rochester, NY

$17 - $19/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... payment collection * Balance nightly deposits and credit card processing * Additional tasks as ...

Aspen Dental

Patient Coordinator

Batavia, NY

$18 - $22/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... payment collection * Balance nightly deposits and credit card processing * Additional tasks as ...

Aspen Dental

Patient Coordinator

Rochester, NY · On-site

$16 - $17/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... payment collection * Balance nightly deposits and credit card processing * Additional tasks as ...

Aspen Dental

Patient Coordinator

Rochester, NY

$17 - $19/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... payment collection * Balance nightly deposits and credit card processing * Additional tasks as ...

Aspen Dental

Patient Coordinator

Batavia, NY

$18 - $22/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... payment collection * Balance nightly deposits and credit card processing * Additional tasks as ...

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Collection Coordinator information

See Rochester, NY salary details

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How much do collection coordinator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for collection coordinator in Rochester, NY is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $23.46 per hour, depending on experience, location, and employer.

What is a collection coordinator?

Collection Coordinators are professionals responsible for managing and overseeing the process of collecting payments from clients or customers. They typically work for companies, organizations, or institutions that need to ensure accounts receivable are paid in a timely manner. Their duties often include contacting customers about overdue accounts, negotiating payment plans, maintaining accurate records, and collaborating with other departments to resolve billing issues. Collection Coordinators play a key role in maintaining a healthy cash flow for the business and minimizing financial risk.

What are the key skills and qualifications needed to thrive as a collection coordinator, and why are they important?

To thrive as a Collection Coordinator, you need strong organizational skills, attention to detail, and experience in accounts receivable or collections, often supported by a relevant associate degree or equivalent work experience. Familiarity with collection management software, CRM systems, and financial databases is typically required. Excellent negotiation, communication, and problem-solving abilities help build client rapport and resolve payment issues effectively. These skills ensure timely collections, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges faced by collection coordinators, and how can they be effectively managed?

Collection Coordinators often encounter challenges such as handling difficult or unresponsive clients, meeting collection targets, and managing high volumes of accounts. Effective communication skills, persistence, and strong organizational abilities are key to overcoming these obstacles. Utilizing account management software and maintaining detailed records can help streamline the workflow, while collaborating closely with team members and other departments ensures a coordinated approach to collections. Continuous training and staying updated on relevant regulations can also support success in this role.

What are the most commonly searched types of Collection jobs in Rochester, NY?

The most popular types of Collection jobs in Rochester, NY are:

What are popular job titles related to Collection Coordinator jobs in Rochester, NY?

For Collection Coordinator jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Collection Coordinator jobs in Rochester, NY look for?

The top searched job categories for Collection Coordinator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Collection Coordinator jobs?

Cities near Rochester, NY with the most Collection Coordinator job openings:

Collection Coordinator jobs near you
Infographic showing various Collection Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $42,399 per year, or $20.4 per hour.

Patient Coordinator

Aspen Dental

Rochester, NY

$16 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Aspen Dental rating

6.3

Company rating: 6.3 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

668th of 896 rated healthcare providers

Job description

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO).  Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.  When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients’ lives.  

Job Type: Full Time

Salary: $16 - $17 / hour

At Aspen Dental, we put You First.  We offer: 

  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* 
  • Career development and growth opportunities with our best-in-class training program to support you at every stage of your career 
  • A fun and supportive culture that encourages collaboration and innovation 
  • Free Continuous Learning through TAG U

How You’ll Make a Difference 

As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in a four-week training program to succeed in your role.

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
  • Balance nightly deposits and credit card processing
  • Additional tasks as assigned by the Manager

Preferred Qualifications

  • High school diploma or equivalent
  • Strong communication and interpersonal skills with an ethical mindset
  • High regard for time management
  • Organized and detail oriented

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

*May vary by independently owned and operated Aspen Dental locations.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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