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Collection Coordinator Jobs (NOW HIRING)

Platinum Resource Group

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Credit Collections Coordinator: 26-00138

El Segundo, CA · On-site

$30.21 - $35.21/hr

El Segundo, CA The credit and collection coordinators primary focus are to manage a portfolio of assigned accounts to ensure collection efforts are exhausted, and the accounts are firmly reconciled.

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Cooley LLP

Senior Collections Coordinator

Reston, VA

$90K - $133K/yr

Senior Collections Coordinator Cooley is seeking a Senior Collections Coordinator to join the ... Responsible for collection of client accounts receivable following established firm and generally ...

Cooley LLP

Senior Collections Coordinator

Los Angeles, CA · On-site

$90K - $133K/yr

Senior Collections Coordinator Cooley is seeking a Senior Collections Coordinator to join the ... Responsible for collection of client accounts receivable following established firm and generally ...

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How much do collection coordinator jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for collection coordinator in the United States is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.80 per hour, depending on experience, location, and employer.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as project coordinator, program coordinator, or operations coordinator, especially in industries like finance, technology, or healthcare. These roles typically require advanced skills, certifications, and experience, and can offer salaries significantly higher than entry-level coordinator positions.

What skills do you need to be a collection specialist?

A collection specialist needs strong communication and negotiation skills to effectively contact and work with debtors. Attention to detail, organizational abilities, and familiarity with collection software or databases are also important for managing accounts and ensuring compliance with regulations.

What are the key skills and qualifications needed to thrive as a Collection Coordinator, and why are they important?

To thrive as a Collection Coordinator, you need strong organizational skills, attention to detail, and experience in accounts receivable or collections, often supported by a relevant associate degree or equivalent work experience. Familiarity with collection management software, CRM systems, and financial databases is typically required. Excellent negotiation, communication, and problem-solving abilities help build client rapport and resolve payment issues effectively. These skills ensure timely collections, minimize financial risk, and maintain positive customer relationships for the organization.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Credit and Collections Director, which can offer salaries exceeding $80,000 annually. These positions often require extensive experience, strong negotiation skills, and knowledge of credit laws and collection software tools.

What are some common challenges faced by Collection Coordinators, and how can they be effectively managed?

Collection Coordinators often encounter challenges such as handling difficult or unresponsive clients, meeting collection targets, and managing high volumes of accounts. Effective communication skills, persistence, and strong organizational abilities are key to overcoming these obstacles. Utilizing account management software and maintaining detailed records can help streamline the workflow, while collaborating closely with team members and other departments ensures a coordinated approach to collections. Continuous training and staying updated on relevant regulations can also support success in this role.

What are Collection Coordinators?

Collection Coordinators are professionals responsible for managing and overseeing the process of collecting payments from clients or customers. They typically work for companies, organizations, or institutions that need to ensure accounts receivable are paid in a timely manner. Their duties often include contacting customers about overdue accounts, negotiating payment plans, maintaining accurate records, and collaborating with other departments to resolve billing issues. Collection Coordinators play a key role in maintaining a healthy cash flow for the business and minimizing financial risk.

What does a collection coordinator do?

A collection coordinator manages the process of collecting payments from customers or clients, ensuring accounts are settled accurately and timely. They often communicate with debtors, maintain records, and use collection software to track progress, requiring strong organizational and communication skills. The role may involve coordinating with other departments and adhering to legal regulations related to debt collection.
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Collection Coordinator jobs near you
Infographic showing various Collection Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,972 per year, or $20.7 per hour.
Collection Coordinator

Collection Coordinator

Wheeler Machinery Co

Salt Lake City, UT

$22.26 - $26.86/hr

Other

Re-posted 8 days ago

Wheeler Machinery rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

27th of 148 rated vehicle equipment hire

Job description

Description

A Collection Coordinator provides day-to-day support for the Credit Department, assisting as a liaison between both external and internal customers. Collection Coordinators are responsible for managing a group of designated customer accounts, ensuring the customers are adhering to their credit terms, while providing quality customer service.

  • Full-time in office at our SLC Headquarters
  • Hours are M-F 8:30-5:00
  • Starting salary is $22.26 - $26.86 depending on  experience

Duties and Responsibilities

  • Understand how to work and keep others safe in the work environment.
  • Participate in Continuous Improvement initiatives.
  • Contact customers with a past due balance via  phone email, written letters, and in person.
  • Create and manage customer relationships.
    • Contact new customers for company  introduction.
    • Verify contact information and invoice and  statement delivery preferences.
    • Provide monthly checks via phone calls, emails, and text messages.
    • Notify customers of any marketing of CAT promotions.
  • Answer phone calls as they come in and respondto emails promptly.
  • Monitor assigned accounts to identify any outstanding invoices or issues.
  • Work with internal departments to resolve customer disputes and other issues as they arise.
  • Ensure customers are receiving their invoices and statements.
  • Collect payments from customers.
    • Provide payment options over the phone/email for credit card or ACH.
    • Provide financing options with the CAT Card and/or CAT Financial.
  • Work with leadership to plan, prepare and present payment plans to customers that need assistance paying their past due account balance.
  • Reconcile accounts and resolve payment discrepancies.
  • Submit invoices into 3rd party platforms, when needed.
  • Partner with Accounts Receivable to ensure  accurate posting of payments.
  • Crosstrain on team members' duties and assist when needed.
  • Perform all other duties as assigned.

Qualifications

  • Education
    • High School Diploma (required)
    • Associates degree in related field  (preferred)
  • Professional Certification
    • National  Association of Credit Management (NACM) designation (preferred)
  • Specialized skills
    • Credit and collection experience 1-2 years (preferred)
    • Microsoft Office (Word, Excel, PowerPoint, Outlook)
    • Excellent oral and written communication
    • Adapts well to change, and trusts that changes are made when necessary.
    • Excellent organization and  time management

Characteristics

  • Team player who wants peers to succeed and is willing to help and collaborate rather than compete.
  • Trustworthy, accountable, reliable and does not require constant supervision.
  • Positive attitude that focuses on solutions to overcome challenges.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

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