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Collection Coordinator Jobs (NOW HIRING)

Pennant

Collection Coordinator

Nashville, TN · On-site

The Collections Coordinator is responsible for performing all collections functions after claims ... Documents all collection activities, communications with payers, and status updates on the patient ...

Pennant

Collection Coordinator

Nashville, TN · On-site

The Collections Coordinator is responsible for performing all collections functions after claims ... Documents all collection activities, communications with payers, and status updates on the patient ...

Connect Staffing

Collections Coordinator

Tomball, TX

$18 - $25/hr

Collections Coordinator Tomball, TX 77375 $18.00 - $25.00 per hour DOE Full-Time | Monday-Friday ... Conduct high-volume outbound collection calls and follow-up communications * Negotiate payment ...

Cooley

Senior Collections Coordinator

Los Angeles, CA · On-site

$90K - $133K/yr

Senior Collections Coordinator Cooley is seeking a Senior Collections Coordinator to join the ... Responsible for collection of client accounts receivable following established firm and generally ...

Cooley LLP

Senior Collections Coordinator

Boston, MA · On-site

$90K - $133K/yr

Senior Collections Coordinator Cooley is seeking a Senior Collections Coordinator to join the ... Responsible for collection of client accounts receivable following established firm and generally ...

Cooley

Senior Collections Coordinator

Reston, VA · On-site

$90K - $133K/yr

Senior Collections Coordinator Cooley is seeking a Senior Collections Coordinator to join the ... Responsible for collection of client accounts receivable following established firm and generally ...

Ogletree Deakins

Collections Coordinator

Omaha, NE · Hybrid

$29.21 - $38.37/hr

Job Summary The Collections Coordinator will oversee the full-cycle accounts receivable process ... Review internal accounts receivable and collection policies to increase efficiency and reduce aging ...

Cooley

Senior Collections Coordinator

Boston, MA · On-site

$90K - $133K/yr

Senior Collections Coordinator Cooley is seeking a Senior Collections Coordinator to join the ... Responsible for collection of client accounts receivable following established firm and generally ...

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How much do collection coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for collection coordinator in the United States is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.80 per hour, depending on experience, location, and employer.

What is a collection coordinator?

Collection Coordinators are professionals responsible for managing and overseeing the process of collecting payments from clients or customers. They typically work for companies, organizations, or institutions that need to ensure accounts receivable are paid in a timely manner. Their duties often include contacting customers about overdue accounts, negotiating payment plans, maintaining accurate records, and collaborating with other departments to resolve billing issues. Collection Coordinators play a key role in maintaining a healthy cash flow for the business and minimizing financial risk.

What are the key skills and qualifications needed to thrive as a collection coordinator, and why are they important?

To thrive as a Collection Coordinator, you need strong organizational skills, attention to detail, and experience in accounts receivable or collections, often supported by a relevant associate degree or equivalent work experience. Familiarity with collection management software, CRM systems, and financial databases is typically required. Excellent negotiation, communication, and problem-solving abilities help build client rapport and resolve payment issues effectively. These skills ensure timely collections, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges faced by collection coordinators, and how can they be effectively managed?

Collection Coordinators often encounter challenges such as handling difficult or unresponsive clients, meeting collection targets, and managing high volumes of accounts. Effective communication skills, persistence, and strong organizational abilities are key to overcoming these obstacles. Utilizing account management software and maintaining detailed records can help streamline the workflow, while collaborating closely with team members and other departments ensures a coordinated approach to collections. Continuous training and staying updated on relevant regulations can also support success in this role.
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Collection Coordinator jobs near you
Infographic showing various Collection Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,972 per year, or $20.7 per hour.

Collection Coordinator

Synergy Shared Services

Nashville, TN • On-site

Full-time

Re-posted 26 days ago

Job description

POSITION SUMMARY: The Collections Coordinator is responsible for performing all collections functions after claims have been submitted and processed. This role involves proactive follow-up with payers, meticulous denial management, and accurate account reconciliation to maintain a healthy accounts receivable (AR).
ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
  • Executes targeted follow-up on outstanding accounts with Medicare, Medicaid, and commercial carriers based on AR aging reports to facilitate timely payment.
  • Thoroughly researches the cause of payment denials (e.g., lack of authorization, documentation errors, untimely filing) and executes the necessary steps for resolution, correction, and resubmission or appeal.
  • Prepares and submits formal appeals for denied claims, gathering required documentation (clinical and administrative) to overturn the payer's initial decision.
  • Accurately reconciles posted payments with expected reimbursement, identifying discrepancies and contractual short-pays that require further follow-up.
  • Manages the patient portion of collections, including generating and mailing statements, and communicating with patients regarding payment plans in a professional and compliant manner.
  • Documents all collection activities, communications with payers, and status updates on the patient's account within the EMR system clearly and accurately.
  • Reports common denial codes and collection roadblocks to the Billing Lead or Director of RCM to help identify and resolve upstream process issues.
  • Other appropriate services and special projects as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
QUALIFICATIONS & REQUIREMENTS FOR THE POSITION:
  • Minimum of 1 year of experience in medical collections, accounts receivable follow-up, or denial appeals, with experience in Home Health or Hospice preferred.
  • Solid working knowledge of reading and interpreting EOBs (Explanation of Benefits), RAs (Remittance Advices), and payer correspondence.
  • Proven ability to submit claims and track payment status through payer portals and a dedicated EMR system.
  • Familiarity with the Medicare appeals process (e.g., Redetermination).

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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