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Entry Level Collection Jobs (NOW HIRING)

City of Delaware

Refuse & Recycling Technician

Delaware, OH · On-site

$24.39 - $36.63/hr

Knowledge, Skills & Abilities Knowledge Technician I (entry level) Basic knowledge of solid waste and recycling collection and disposal operations, materials, methods, principles, common practices ...

CFS

Entry Level Staff Accountant

Des Plaines, IL · On-site

This Staff Accountant role is perfect for an entry level finance or accounting college graduate who ... Will be making calls to customers for collection calls, but very limited most customers paying on ...

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How much do entry level collection jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What is an entry level collection?

Entry level collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, credit cards, or loans. These roles typically require strong communication skills, persistence, and the ability to handle sensitive situations with professionalism. Entry-level collectors usually follow scripts and guidelines, update account records, and may negotiate payment plans or settlements. They are often the first point of contact in the collections process and are trained to handle basic account issues before escalating more complex cases. Most positions provide on-the-job training and may offer opportunities for advancement within the collections or finance departments.

What are the key skills and qualifications needed to thrive as an entry level collection specialist?

To thrive as an Entry Level Collection Specialist, you need basic knowledge of accounting or finance, attention to detail, and a high school diploma or equivalent. Familiarity with collection software, CRM systems, and Microsoft Office Suite is typically required. Strong communication, negotiation skills, and resilience help you build rapport with clients and handle difficult conversations. These skills are crucial for effectively recovering outstanding debts while maintaining positive customer relationships and meeting company goals.

What are some common challenges faced by entry level collection agents, and how can they be managed effectively?

Entry level collection agents often encounter challenges such as handling difficult or upset customers, meeting collection targets, and learning to navigate multiple software systems simultaneously. Building strong communication and negotiation skills is key to managing tough conversations, while staying organized and following established protocols helps maintain productivity. Many teams offer mentoring and regular training sessions to help new agents adapt and succeed in the fast-paced environment.

What is the difference between Entry Level Collection vs Entry Level Accounts Payable?

AspectEntry Level CollectionEntry Level Accounts Payable
Required CredentialsHigh school diploma; some roles prefer associate degreeHigh school diploma; some roles prefer associate degree
Work EnvironmentOffice setting, often in finance or collections departmentsOffice setting, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, healthcare, retailCorporations, small businesses, government agencies
Common Search & ComparisonOften compared for entry-level finance roles involving debt recoveryCompared for entry-level roles managing company expenses and vendor payments

Entry Level Collection focuses on recovering outstanding debts and involves communication with customers, while Entry Level Accounts Payable manages company expenses by processing vendor invoices. Both roles require similar educational backgrounds and are found in office environments within finance departments. They are frequently compared by job seekers exploring entry-level finance careers in different areas of financial operations.

How to get a job in entry level collection?

To get an entry-level collection job, candidates should have strong communication and negotiation skills, basic knowledge of debt recovery processes, and familiarity with collection software. Relevant certifications or training in finance or credit management can improve prospects, and previous customer service experience is often beneficial. Applying through company websites, job boards, or staffing agencies can help find available positions.
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What are the most commonly searched types of Collection jobs?

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What states have the most Entry Level Collection jobs?

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Entry Level Collection jobs near you
Infographic showing various Entry Level Collection job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

COLLECTION SYSTEM OPERATOR

TALBOT COUNTY MARYLAND

Saint Michaels, MD • On-site

$43K - $44K/yr

Full-time

Posted 14 days ago

Job description

Collection System Operator

CLASSIFICATION: Non-Exempt

DEPARTMENT: Public Works

POSITION REPORTING: Collections System Supervisor

SALARY: $43,117 - $44,411 DOQ

LAST UPDATE: 8/2026

SUMMARY

Under general supervision of the Collection System Supervisor, the Collection System Operator performs a variety of manual labor, semi-skilled and skilled work in the maintenance and repairs of sewer service lines and equipment; learns and demonstrates a full understanding of all applicable policies, procedures and work methods associated with assigned duties; performs other related duties as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Perform a variety of semi-skilled and skilled work in the maintenance and repair of sewer lines, manholes, related facilities and equipment, including smoke testing, TV work, packing and sealing and infiltration and performs a variety of complex and difficult projects; may assist in training entry level collection system maintenance personnel; provides assistance to other County departments and divisions, as required.
  2. Inspects sewer collection lines for stoppages or damage; assists with examines, maintains, cleans and unplugs lines with a variety of specialized equipment including hydro-cleaning, video and grouting vehicles; seals and grouts damaged lines as required, assists with or performs cleaning of collection lines.
  3. Test and monitor manholes for dangerous gases and uses proper safety precautions when entering underground areas; digs up and repairs damaged sections of pipe; cuts, installs, threads and assembles new pipe; operators a variety of equipment including forklifts; vibrators, jackhammers, tampers, and cutters; repairs pressures hoses; maintains assigned equipment.
  4. Assist in the coordination contracted repair work; maintain records on work performed and inventories of needed supplies and materials; regularly inspect lift stations and may repair or replace valves or fittings; performs flow monitoring; may assist in the maintenance of records for locating District installed equipment, pipelines, and related facilities.
  5. Responds to questions and inquiries from the public; sets up traffic safety devices at work sites; may respond to emergency repair calls.
  6. May back up traffic safety set-up and maintain various records, logs; locates and marks utilities in support of the marking and location program.
  7. Establishes positive working relationships with County management and staff, other agencies and the public.
  8. Other related duties as required.

REQUIRED SKILLS/ABILITIES

  1. Knowledge of practices, techniques and materials used in the construction trade.
  2. Knowledge of tools and equipment used in maintenance and repair activities.
  3. Operation and use of a variety of light, medium and heavy equipment.
  4. Knowledge of utilities marking and locating procedures and practices.
  5. Knowledge of hazards and standard safety procedures.
  6. An ability to deal tactfully with the public and others in providing information, answering questions and providing customer service.
  7. Able to read, understand and follow posted work rules and procedures; follow oral and written directions, and accept constructive criticism.
  8. Able to meet the requirements by wearing respiratory protection or other safety equipment.
  9. Able to perform heavy manual labor.
  10. Prepare and maintain basic reports and records.
  11. Ability to operate a computer and a variety of basic work processing and software applications.
  12. Safely and effectively operate tools and equipment used in the maintenance and repair of sewer collection systems and related facilities.
  13. Ability to communicate clearly and concisely, both orally and in writing.
  14. Establish and maintain effective working relationships.

QUALIFICATIONS

Combination of training, education and experience which provides the individuals with the required knowledge, skills, and abilities to perform the job shall be as follows:

One year’s experience in general mechanical maintenance and construction work and a High School Diploma or equivalent.

Possession of a valid Maryland driver’s license; may be required to acquire a Maryland CDL designation at County’s discretion.



PHYSICAL DEMANDS/WORK ENVIRONMENT

The physical demands and work environment described here are representative of those employee encounters while performing the essential functions of this job. Reasonable and safe accommodation may be provided to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is frequently required to stand; sit; reach with hands and arms; climb or maintain balance; stoop, kneel, crouch, or crawl; and communicate/hear. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move items in excess of 100 pounds. Incumbents must climb ladders and work at heights and below grade in confined and non-confined spaces. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Additionally, the employee is frequently exposed to outside weather conditions.