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Entry Level Collection Jobs (NOW HIRING)

This is a hands-on, detail-oriented position ideal for individuals with assembly, warehouse, or entry-level robotics experience who are comfortable standing for long periods and performing repetitive ...

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Entry Level Collection information

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$20

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How much do entry level collection jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What is an entry level collection?

Entry level collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, credit cards, or loans. These roles typically require strong communication skills, persistence, and the ability to handle sensitive situations with professionalism. Entry-level collectors usually follow scripts and guidelines, update account records, and may negotiate payment plans or settlements. They are often the first point of contact in the collections process and are trained to handle basic account issues before escalating more complex cases. Most positions provide on-the-job training and may offer opportunities for advancement within the collections or finance departments.

What are the key skills and qualifications needed to thrive as an entry level collection specialist?

To thrive as an Entry Level Collection Specialist, you need basic knowledge of accounting or finance, attention to detail, and a high school diploma or equivalent. Familiarity with collection software, CRM systems, and Microsoft Office Suite is typically required. Strong communication, negotiation skills, and resilience help you build rapport with clients and handle difficult conversations. These skills are crucial for effectively recovering outstanding debts while maintaining positive customer relationships and meeting company goals.

What are some common challenges faced by entry level collection agents, and how can they be managed effectively?

Entry level collection agents often encounter challenges such as handling difficult or upset customers, meeting collection targets, and learning to navigate multiple software systems simultaneously. Building strong communication and negotiation skills is key to managing tough conversations, while staying organized and following established protocols helps maintain productivity. Many teams offer mentoring and regular training sessions to help new agents adapt and succeed in the fast-paced environment.

What is the difference between Entry Level Collection vs Entry Level Accounts Payable?

AspectEntry Level CollectionEntry Level Accounts Payable
Required CredentialsHigh school diploma; some roles prefer associate degreeHigh school diploma; some roles prefer associate degree
Work EnvironmentOffice setting, often in finance or collections departmentsOffice setting, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, healthcare, retailCorporations, small businesses, government agencies
Common Search & ComparisonOften compared for entry-level finance roles involving debt recoveryCompared for entry-level roles managing company expenses and vendor payments

Entry Level Collection focuses on recovering outstanding debts and involves communication with customers, while Entry Level Accounts Payable manages company expenses by processing vendor invoices. Both roles require similar educational backgrounds and are found in office environments within finance departments. They are frequently compared by job seekers exploring entry-level finance careers in different areas of financial operations.

How to get a job in entry level collection?

To get an entry-level collection job, candidates should have strong communication and negotiation skills, basic knowledge of debt recovery processes, and familiarity with collection software. Relevant certifications or training in finance or credit management can improve prospects, and previous customer service experience is often beneficial. Applying through company websites, job boards, or staffing agencies can help find available positions.
More about Entry Level Collection jobs

What cities are hiring for Entry Level Collection jobs?

Cities with the most Entry Level Collection job openings:

What are the most commonly searched types of Collection jobs?

The most popular types of Collection jobs are:

What states have the most Entry Level Collection jobs?

States with the most job openings for Entry Level Collection jobs include:

Infographic showing various Entry Level Collection job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Lift Station Collection

City of Altamonte Springs, FL

Altamonte Springs, FL โ€ข On-site

$34K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago


Job description

Salary : $34,174.00 - $52,970.00 Annually
Location : 225 Newburyport Avenue, Altamonte Springs, FL
Job Type: Full Time
Job Number: 202600054
Department: Public Works
Division: Collections
Opening Date: 07/27/2026
FLSA: Non-Exempt
Position Overview
Perform entry-level maintenance activities on all Pumping Facilities. Trainees assist technicians with basic tasks such as maintaining and repairing all gravity sewer lines and force mains, and keeping accurate records of work performed and measurements taken. Work is performed with close guidance and provides structured training to prepare the employee for progression to a Lift Station Collection Operator III.
This position plays a vital role in keeping the City's wastewater system operating safely and efficiently. Employees assist with maintaining lift stations and sewer infrastructure that protect public health and the environment while receiving hands-on training and experience to advance their career in utilities operations.
Position Functions
  • Assist with performing repairs and maintenance on wastewater collection systems and pump stations.
  • Assist with complex repair activities such as large main breaks, tie-ins, and emergency replacements.
  • Help troubleshoot wastewater collection system issues by performing field diagnostics such as checking pressures, evaluating flow, and collecting samples.
  • Follow and apply state and local regulations related to wastewater system maintenance.
  • Work collaboratively with other City departments, contractors, and utility personnel during field activities.
  • Assist during emergency response efforts related to wastewater collections system to include gravity main and force mains. May be required to assist other departments with utility repairs.
  • Participate in on-call rotations as required.
  • In the event of an emergency, all employees are considered essential and may be required to perform duties outside of their normal job description.
  • Complete required trainings as specified within the City Comprehensive Emergency Management Plan.
  • Drive to City work sites. Perform additional duties as assigned.

Qualifications
MINIMUM QUALIFICATIONS:
  • High school diploma or G.E.D.
  • Valid Class E driver license. Must obtain state of Florida Class E driver license within thirty (30) days of employment

Licensing Requirements:
  • Must obtain Basic Maintenance of Traffic (MOT) Certification within one year of employment
  • Must obtain a Wastewater Collection 3 Certification within 24 months of employment.
PREFERABLE QUALIFICATIONS:
  • Experience in wastewater collection system maintenance and/or lift station operations.
  • Willingness to adopt AI and emerging technologies.
Career Development:
  • Upon obtaining a Wastewater Collection 3 Certification, and Basic MOT, the employee may be promoted to Lift Station Collection Operator III and may receive a 5% pay increase.

Supplemental Information
Applicants will be required to complete a Disclosure & Authorization Regarding Background Investigation, a Confidentiality Agreement and a criminal background screening.
Driving history for the past three (3) years must reflect no violations of a driving related felony offense, or driving under the influence (DUI) which includes both drugs and alcohol, reckless driving, or hit and run involving an occupied vehicle or attended property, or an accumulation of traffic violations, plus three (3) points for each attendance at driving school (regardless of whether points were assessed against the license) where the penalty points do not exceed twelve (12).
Position is considered at-risk for exposure to Hepatitis B during performance of regular duties. An acceptance/declination of vaccination form is required.
If selected, post-offer essential functions assessment is required to evaluate the ability to safely meet the physical demands of the job.
Your Service Earns Our Support. We proudly offer additional benefits to our veterans at no cost to help you access and navigate VA benefits and more. Join a team that values you and your service!
The City of Altamonte Springs offers a comprehensive benefits package, including health employee coverage and basic life insurance at no cost to the employee. Employees may enroll in optional additional life package options, flex spending account, long term and short term disability coverage, dental and vision coverage, and a deferred compensation plan. There are pension plan options, depending on the position held. Employees also have access to an extensive wellness program, employee assistance program, and tuition reimbursement/education incentive program.
The City of Altamonte Springs is proud to partner with Vetavize, an AI-powered platform that helps veterans navigate the VA claims process faster, easier, and with expert support-because serving those who've served is more than a promise, it's our priority. This benefit is available at no cost to eligible employees
For more information, visit
01
Do you have at least a high school diploma or G.E.D.?
  • Yes
  • No

02
Do you have a valid Class E driver license? Must obtain state of Florida Class E driver license within thirty (30) days of employment.
  • Yes
  • No

03
Do you have experience in wastewater collection system maintenance and/or lift station operations?
  • Yes
  • No

04
Do you have a Basic Maintenance of Traffic (MOT) Certification? (Must be obtained within (1) one year of employment.)
  • Yes
  • No

05
Which of the following Wastewater Collection Certification do you obtain?
  • Wastewater Collection 3
  • Wastewater Collection 2
  • Wastewater Collection 1
  • None of these

06
Do you have the willingness to adopt AI (Artificial Intelligence) and emerging technologies?
  • Yes
  • No

07
Are you able to perform the essential job duties and responsibilities as outlined in the job description?
  • Yes
  • No

08
Please take this opportunity to review your responses to the supplemental questions. Ensure that the qualifications stated above can be cross-referenced with the qualifications in your application. Experience should be relevant and within the last ten (10) years of work history.
Required Question