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Remote Collection Jobs in Rochester, NY (NOW HIRING)

Principal Analyst, MRO

Rochester, NY · On-site +1

$137K - $254K/yr

Rockwall, TX; Remote; or Rochester, NY Job Schedule: 9/80: Employees work 9 out of every 14 days ... Facilitate collection and documentation of business requirements for SAP MRO functionality ...

Accounts Receivable Specialist

Rochester, NY · On-site +1

$20 - $26.50/hr

Review Collection letters, Authorized credits and refund requests to assure their accuracy & completeness. * Weekly Reports for Sales Department. * Prepare, negotiate and monitor payment arrangements ...

Accounts Receivable Specialist

Rochester, NY · On-site +1

$20 - $26.50/hr

Review Collection letters, Authorized credits and refund requests to assure their accuracy & completeness. * Weekly Reports for Sales Department. * Prepare, negotiate and monitor payment arrangements ...

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Remote Collection information

See Rochester, NY salary details

$12

$21

$29

How much do remote collection jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote collection in Rochester, NY is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Rochester, NY? The most popular types of Collection jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Collection jobs? Cities near Rochester, NY with the most Remote Collection job openings:
Infographic showing various Remote Collection job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,051 per year, or $21.2 per hour.
Principal Analyst, MRO

Principal Analyst, MRO

L3Harris Technologies

Rochester, NY • On-site, Remote

$137K - $254K/yr

Full-time

Medical, Retirement, PTO

Posted 8 days ago


Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Principal Analyst, MRO

Job Code: 37820

Job Location: Melbourne, FL; Salt Lake City, UT; Rockwall, TX; Remote; or Rochester, NY

Job Schedule:9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off

Job Description:

The Sr. Analyst will be specialized in facilitating the design, development, deployment, and operational support of SAP MRO activities. In this role, the analyst will have expertise in the SAP PM, CS, and IM modules. Responsibilities include: collaborating with cross-functional teams, designing and delivering innovative solutions to align with L3Harris business objectives, ensuring system stability and performance for production systems, and contributing to continuous improvement initiatives.

Essential Functions:

  • Collaborate with business stakeholders and managed service support personnel to design, configure, and test the SAP MRO functionality, providing expert guidance on best practices.
  • Facilitate collection and documentation of business requirements for SAP MRO functionality, ensuring alignment with business objectives.
  • Support the implementation and ongoing support of MRO functionality for large SAP implementation projects, including system upgrades, enhancements, and new module rollouts.
  • Develop and maintain detailed documentation, including functional specifications and process flows.
  • Develop RICEF (Reports, Interfaces, Conversion, Enhancement and Forms) specifications to complete development identified as part of L3Harris business requirements.
  • Assist with prioritization of issue resolution and enhancements, provide guidance to assist with troubleshooting complex issues.
  • Build strong internal & external customer relationships by aligning system solutions to our changing business requirements.
  • Stay current with new technologies especially within SAP systems to align technologies with the L3Harris business direction.

Qualifications:

  • Bachelor's Degree and minimum 12 years of prior relevant experience. Graduate Degree and a minimum of 10 years of prior related experience. In lieu of a degree, minimum of 16 years of prior related experience.
  • Minimum of 9 years of experience working with SAP MRO, with a proven track record of successful system implementations and support.

Preferred Additional Skills:

  • Strong knowledge of SAP MRO modules (PM, CS & IM) and familiarity with integration points with other SAP modules.
  • Excellent problem-solving skills and the ability to analyze complex business requirements and translate them into effective ERP solutions.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
  • Strong presentation skills with the ability to present complex topics to technical and non-technical audiences.
  • Experience with the development of technical solutions to complex problems and driving implementation.
  • Expertise in SAP S/4 HANA/ECC functionality and Configuration.
  • Strong technical background in business operations - tools and processes.
  • Experience working within ERP applications, with emphasis on MRO functionality
  • Exposure to project management methodologies, including waterfall and Agile.

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $137,000-$254,000. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $119,000-$221,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

#LI-NR1

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

Employment Type: Full-Time