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Remote Debt Collector Jobs in Rochester, NY (NOW HIRING)

Travel Customer Representative

Rochester, NY ยท On-site +1

$15.75 - $21.50/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Remote Debt Collector information

See Rochester, NY salary details

$8

$18

$26

How much do remote debt collector jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for remote debt collector in Rochester, NY is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.66 per hour, depending on experience, location, and employer.

What is a Remote Debt Collector job?

A Remote Debt Collector is responsible for contacting individuals or businesses to recover overdue payments, typically via phone, email, or other digital communication methods. They negotiate payment plans, provide information on outstanding debts, and maintain records of interactions. Working remotely, they must be self-motivated, have strong communication skills, and follow legal guidelines related to debt collection. Many roles require prior customer service or collections experience, along with proficiency in relevant software tools.

What are the key skills and qualifications needed to thrive in the Remote Debt Collector position, and why are they important?

To thrive as a Remote Debt Collector, you need strong communication, negotiation, and organizational skills, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, payment processing tools, and call center technology is typically required. Persistence, professionalism, and the ability to stay calm under pressure are valuable soft skills in this role. These competencies are essential to efficiently recover outstanding debts while maintaining positive client relationships and complying with industry regulations.

What are some common challenges faced when working as a Remote Debt Collector?

Remote Debt Collectors often encounter challenges such as reaching reluctant debtors, handling difficult conversations, and meeting collection targets independently. Since the position is remote, staying self-motivated and managing time effectively are key to balancing workload and maintaining productivity. Many companies provide thorough training and ongoing support, but the ability to adapt communication styles and use digital systems efficiently helps overcome daily obstacles. Successfully managing these challenges can also open up opportunities for career advancement within collections or broader customer service roles.

What are the most commonly searched types of Debt Collector jobs in Rochester, NY? The most popular types of Debt Collector jobs in Rochester, NY are:
What are popular job titles related to Remote Debt Collector jobs in Rochester, NY? For Remote Debt Collector jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Debt Collector jobs in Rochester, NY look for? The top searched job categories for Remote Debt Collector jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Debt Collector jobs? Cities near Rochester, NY with the most Remote Debt Collector job openings:
Infographic showing various Remote Debt Collector job openings in Rochester, NY as of June 2026, with employment types broken down into 78% Full Time, 13% Part Time, 4% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,739 per year, or $18.1 per hour.

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY โ€ข Remote

$15.75 - $21.50/hr

Part-time

Posted 18 days ago


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.