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Credit And Collections Manager Jobs in Rochester, NY

Robert Half

Collections Specialist

Rochester, NY · On-site

$24 - $25/hr

This position focuses on managing consumer and commercial collection efforts, maintaining accurate ... Working knowledge of credit and collection practices, including account follow-up, payment ...

Iberdrola

Representative - Customer Billing

Rochester, NY · On-site

$16.75 - $21.75/hr

... Appeals, Credit & Collections, Dispatch, Rates and Regulatory, and Customer Care Center ... Leadership (people managers/leaders) Company: ROCHESTER GAS & ELEC CORP Mobility Information Please ...

Iberdrola

Representative - Customer Billing

Rochester, NY · On-site

$16.75 - $21.75/hr

... Appeals, Credit & Collections, Dispatch, Rates and Regulatory, and Customer Care Center ... Leadership (people managers/leaders) Company: ROCHESTER GAS & ELEC CORP Mobility Information Please ...

Bounce AI

Commercial Resolution Expert

Rochester, NY · On-site

$22 - $26/hr

Manage inbound and outbound communication with business owners, principals, and accounts payable ... Previous experience in commercial/B2B collections, credit and collections, or commercial lending ...

Bounce AI

Commercial Resolution Expert

Rochester, NY · On-site

$22 - $26/hr

Manage inbound and outbound communication with business owners, principals, and accounts payable ... Previous experience in commercial/B2B collections, credit and collections, or commercial lending ...

OneMain Financial

Loan Sales Specialist

Canandaigua, NY · On-site

$17 - $20/hr

Manage the life cycle of loans, including collections activities whilemaintainingcompliance with ... Since 1912,we'velooked beyond credit scores to help people get the money they need today and reach ...

Bounce AI

Commercial Resolution Expert

Rochester, NY · On-site

$22 - $26/hr

Manage inbound and outbound communication with business owners, principals, and accounts payable ... Previous experience in commercial/B2B collections, credit and collections, or commercial lending ...

OneMain Financial

Loan Sales Specialist

Canandaigua, NY · On-site

$17 - $20/hr

Manage the life cycle of loans, including collections activities while maintaining compliance with ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

Bounce AI

Commercial Resolution Expert

Rochester, NY · On-site

$22 - $26/hr

Manage inbound and outbound communication with business owners, principals, and accounts payable ... Previous experience in commercial/B2B collections, credit and collections, or commercial lending ...

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All JobsCredit And Collections JobsCredit And Collections Manager JobsCredit And Collections Manager Jobs in Rochester, NY

Credit And Collections Manager information

See Rochester, NY salary details

$53.8K

$85.9K

$125.3K

How much do credit and collections manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for credit and collections manager in Rochester, NY is $85,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $98,700.00 per year, depending on experience, location, and employer.

What does a credit and collections manager do?

A Credit and Collections Manager oversees the credit granting process for a business, including assessing creditworthiness of potential clients, setting credit limits, and managing the collection of outstanding invoices. They develop and implement policies to reduce credit risk, improve cash flow, and minimize bad debt. Additionally, they work closely with sales, finance, and legal departments to resolve disputes and ensure timely payments.

What are common challenges a credit and collections manager faces when balancing customer relationships with debt recovery responsibilities?

A Credit and Collections Manager often encounters the challenge of maintaining positive relationships with clients while ensuring timely payments and minimizing bad debt. Balancing assertive collection efforts with empathy and professionalism is key, as overly aggressive tactics can damage long-term business relationships. Managers must also navigate complex cases, such as disputed invoices or financially distressed clients, requiring strong negotiation and problem-solving skills. Effective communication and collaboration with sales, legal, and finance teams are essential to resolve issues efficiently and uphold company policies.

What are the key skills and qualifications needed to thrive as a credit and collections manager, and why are they important?

To thrive as a Credit and Collections Manager, you need expertise in credit risk assessment, financial analysis, and a degree in finance, accounting, or a related field. Familiarity with credit management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are highly valued. Strong negotiation, communication, and leadership skills help build positive client relationships and guide team performance. These skills and qualifications are crucial for minimizing financial risk, ensuring timely collections, and maintaining healthy cash flow for the organization.

What is the difference between Credit And Collections Manager vs Credit Analyst?

AspectCredit And Collections ManagerCredit Analyst
Primary FocusOversees credit policies, manages collections, and reduces bad debtAnalyzes credit data to assess risk and determine creditworthiness
Required CredentialsOften requires experience in credit management, certifications like CPC or Credit Business AssociateTypically requires a degree in finance, accounting, or related field; certifications like Credit Analyst Certification
Work EnvironmentManagement role, overseeing teams in finance or credit departmentsAnalytical role, working with financial data and credit reports
Employer & Industry UsageCommon in finance, banking, and large corporationsUsed across finance, lending institutions, and credit agencies

The Credit And Collections Manager focuses on managing credit policies and collection efforts to minimize losses, while the Credit Analyst evaluates credit data to determine risk levels. Both roles require financial knowledge and may involve similar credentials, but their core responsibilities differ significantly.

What are popular job titles related to Credit And Collections Manager jobs in Rochester, NY?

For Credit And Collections Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Credit And Collections Manager jobs in Rochester, NY look for?

The top searched job categories for Credit And Collections Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Credit And Collections Manager jobs?

Cities near Rochester, NY with the most Credit And Collections Manager job openings:

Credit And Collections Manager jobs near you
Infographic showing various Credit And Collections Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Temporary. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $85,948 per year, or $41.3 per hour.

Collections Specialist

Robert Half

Rochester, NY • On-site

$24 - $25/hr

Temporary

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are looking for a Collections Specialist to support receivables activities for a long-term contract opportunity in Rochester, New York. This position focuses on managing consumer and commercial collection efforts, maintaining accurate account records, and partnering with internal teams to resolve outstanding balances efficiently. The ideal candidate brings strong knowledge of collection practices, sound judgment in customer communications, and the ability to balance a detail-oriented approach with results-driven follow-through.
Responsibilities:
• Manage outreach to customers with past-due balances across both commercial and consumer accounts, using phone, email, and written communication to secure payment commitments.
• Review account histories, billing details, and payment activity to identify delinquency issues and determine appropriate next steps for resolution.
• Coordinate with internal departments to address invoice discrepancies, documentation questions, and account concerns that may delay payment.
• Maintain accurate records of collection activity, customer conversations, disputes, and promised payment dates within internal systems.
• Monitor aging reports and prioritize accounts based on risk, balance size, and likelihood of recovery to improve collection performance.
• Apply established collection procedures while ensuring communications remain detail-oriented, compliant, and customer-focused.
• Support issue resolution related to billing and payment processing by working closely with finance and accounts payable contacts.
• Escalate complex or high-risk accounts when needed and provide clear updates on account status, recovery efforts, and outstanding issues.• Experience handling collections for commercial accounts, consumer accounts, or both in a business environment that requires strong attention to detail.
• Working knowledge of credit and collection practices, including account follow-up, payment negotiation, and delinquency management.
• Ability to review billing information and account details accurately to identify causes of nonpayment or delay.
• Strong verbal and written communication skills with the ability to manage sensitive conversations effectively.
• Proficiency in documenting account activity and maintaining organized, accurate records across collection workflows.
• Familiarity with billing collection processes and collaboration with accounts payable or related financial contacts.
• Strong time management skills with the ability to manage multiple accounts, deadlines, and follow-up activities effectively.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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