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Credit And Collections Manager Jobs in Rochester, NY

Robert Half

Collections Specialist

Victor, NY · On-site

$24 - $26.50/hr

... of credit and collections practices, including account follow-up and delinquency management. • Ability to interpret aging reports, billing records, and account activity with strong attention to ...

Rent-A-Center

Assistant Manager - Credit

Rochester, NY · On-site

$21.50 - $22/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Iberdrola

Senior Director - Customer Service

Rochester, NY · On-site

$19 - $26.25/hr

Effectively manage O&M and capital spend by supporting prioritization of investments that deliver ... utility credit & collections, finances, and/or billing operations (or significant and advanced ...

Iberdrola

Representative - Customer Billing

Rochester, NY · On-site

$16.75 - $21.75/hr

... Appeals, Credit & Collections, Dispatch, Rates and Regulatory, and Customer Care Center ... Leadership (people managers/leaders) #LI-KG1 Company: ROCHESTER GAS & ELEC CORP Mobility ...

Screenvision Media

Accounts Receivable Specialist

Rochester, NY · On-site +1

$20 - $26.50/hr

This position is responsible for all aspects of the billing cycle as well as credit and collections ... Various Projects as directed by Manager * Working with other departments to resolve billing issues ...

Bounce AI

Commercial Resolution Expert

Rochester, NY · On-site

$22 - $26/hr

Manage inbound and outbound communication with business owners, principals, and accounts payable ... Previous experience in commercial/B2B collections, credit and collections, or commercial lending ...

Bounce AI

Commercial Resolution Expert

Rochester, NY · On-site

$22 - $26/hr

Manage inbound and outbound communication with business owners, principals, and accounts payable ... Previous experience in commercial/B2B collections, credit and collections, or commercial lending ...

OneMain Financial

Loan Sales Specialist

Webster, NY

$17 - $20/hr

Manage the life cycle of loans, including collections activities whilemaintainingcompliance with ... Since 1912,we'velooked beyond credit scores to help people get the money they need today and reach ...

OneMain Financial

Loan Sales Specialist

Canandaigua, NY

$17 - $20/hr

Manage the life cycle of loans, including collections activities whilemaintainingcompliance with ... Since 1912,we'velooked beyond credit scores to help people get the money they need today and reach ...

LMT Technology Solutions

Senior Accountant

Rochester, NY · On-site

$70K - $80K/yr

... · Manage credit card payments, refunds, chargebacks, and dispute resolution. · Assist in ... and collections activity. Requirements: o Bachelor's degree in accounting, Finance, or related ...

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All JobsCredit And Collections JobsCredit And Collections Manager JobsCredit And Collections Manager Jobs in Rochester, NY

Credit And Collections Manager information

See Rochester, NY salary details

$53.8K

$85.9K

$125.3K

How much do credit and collections manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for credit and collections manager in Rochester, NY is $85,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $98,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit and Collections Manager, and why are they important?

To thrive as a Credit and Collections Manager, you need expertise in credit risk assessment, financial analysis, and a degree in finance, accounting, or a related field. Familiarity with credit management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are highly valued. Strong negotiation, communication, and leadership skills help build positive client relationships and guide team performance. These skills and qualifications are crucial for minimizing financial risk, ensuring timely collections, and maintaining healthy cash flow for the organization.

What is the difference between Credit And Collections Manager vs Credit Analyst?

AspectCredit And Collections ManagerCredit Analyst
Primary FocusOversees credit policies, manages collections, and reduces bad debtAnalyzes credit data to assess risk and determine creditworthiness
Required CredentialsOften requires experience in credit management, certifications like CPC or Credit Business AssociateTypically requires a degree in finance, accounting, or related field; certifications like Credit Analyst Certification
Work EnvironmentManagement role, overseeing teams in finance or credit departmentsAnalytical role, working with financial data and credit reports
Employer & Industry UsageCommon in finance, banking, and large corporationsUsed across finance, lending institutions, and credit agencies

The Credit And Collections Manager focuses on managing credit policies and collection efforts to minimize losses, while the Credit Analyst evaluates credit data to determine risk levels. Both roles require financial knowledge and may involve similar credentials, but their core responsibilities differ significantly.

What are common challenges a Credit and Collections Manager faces when balancing customer relationships with debt recovery responsibilities?

A Credit and Collections Manager often encounters the challenge of maintaining positive relationships with clients while ensuring timely payments and minimizing bad debt. Balancing assertive collection efforts with empathy and professionalism is key, as overly aggressive tactics can damage long-term business relationships. Managers must also navigate complex cases, such as disputed invoices or financially distressed clients, requiring strong negotiation and problem-solving skills. Effective communication and collaboration with sales, legal, and finance teams are essential to resolve issues efficiently and uphold company policies.

What does a Credit and Collections Manager do?

A Credit and Collections Manager oversees the credit granting process for a business, including assessing creditworthiness of potential clients, setting credit limits, and managing the collection of outstanding invoices. They develop and implement policies to reduce credit risk, improve cash flow, and minimize bad debt. Additionally, they work closely with sales, finance, and legal departments to resolve disputes and ensure timely payments.
What job categories do people searching Credit And Collections Manager jobs in Rochester, NY look for? The top searched job categories for Credit And Collections Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Credit And Collections Manager jobs? Cities near Rochester, NY with the most Credit And Collections Manager job openings:
Credit And Collections Manager jobs near you
Infographic showing various Credit And Collections Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $85,948 per year, or $41.3 per hour.
Collections Specialist

Collections Specialist

Robert Half

Victor, NY • On-site

$24 - $26.50/hr

Temporary

Posted 17 days ago

Job description

We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a manufacturing organization. This is a contract position focused on maintaining healthy cash flow by managing both commercial and consumer collection efforts with accuracy and consistency. The ideal candidate will communicate effectively with customers, resolve billing concerns, and help reduce outstanding balances through consistent follow-up and sound judgment.
Responsibilities:
• Manage collection activities for assigned commercial and consumer accounts, following up on outstanding invoices in a timely and consistent manner.
• Contact customers by phone and email to secure payment, clarify account status, and address billing-related questions.
• Review aging reports and prioritize overdue balances to improve recovery rates and minimize delinquency.
• Investigate payment discrepancies and coordinate with internal teams to resolve invoice or account issues affecting collections.
• Document collection efforts, customer interactions, and payment commitments accurately within company records.
• Monitor account trends and escalate high-risk or severely past-due accounts when additional action is needed.
• Support credit and collections processes by helping maintain accurate account information and payment history.
• Contribute to process continuity and operational updates related to collections workflows as needed.• Experience handling collections for commercial and consumer accounts.
• Working knowledge of credit and collections practices, including account follow-up and delinquency management.
• Ability to interpret aging reports, billing records, and account activity with strong attention to detail.
• Comfortable communicating with customers regarding past-due balances in a clear and solution-focused manner.
• Experience resolving billing collection issues and coordinating next steps to support timely payment.
• Strong organizational skills with the ability to manage multiple accounts and deadlines effectively.
• Proficiency in documenting collection activity and maintaining accurate account records.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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