Credit And Collections Manager Jobs in Rochester, NY

Job Type
Full-time
Description
At LMT Technology Solutions ( www.LMTtech.com ), our mission is to help organizations thrive by ensuring their technology is secure, reliable, and aligned with their business objectives. We Lead, Manage, and Transform our clients' technology environments by delivering solutions that empower them to leverage technology with confidence, allowing them to focus on growing their business. As a trusted Managed Service Provider (MSP), we deliver comprehensive technology services, including managed IT, co-managed IT, professional services, cybersecurity, cloud solutions, and strategic consulting.
The cornerstone to LMT's success is our employees. We cultivate a culture of encouragement and growth through professional development, collaboration, and innovation for our LMT Team. Through generous contributions to healthcare benefits, 401(k) matching, opportunities for advancement, a fully stocked fridge with snacks and sodas, and the occasional office dog visit, we strive to make our employees feel valued and appreciated.
Perks:
LMT provides a very competitive compensation package which includes a competitive base salary, a quarterly bonus program, long-term incentives and a Comprehensive Employee Benefits Package.

• PTO: 18 days of PTO in a year
• LMT contributes $900 a month to your Benefits Package
• Quarterly bonus potential
• LMT offers a company matched 401k plan, up to 4%, after 6 months of active employment
• Home internet and cell phone reimbursement
• Company paid professional development opportunities for professional certifications and soft skills training
• Opportunities for community involvement

Position Overview:
The Senior Accountant is responsible for managing key accounting functions that support the financial operations of LMT Technology Solutions. This role oversees invoicing, accounts receivable (A/R), cash receipts, collections, accounts payable (A/P) invoice entry, and financial reporting. The position ensures accurate financial records, timely billing and collections, and adherence to internal controls and accounting policies using systems such as ConnectWise and Sage Intacct.
Principal Duties and Responsibilities:
• Generate and review invoices for recurring services, projects, and product sales.
• Reconcile usage reports with actual monthly billing.
• Ensure accurate and timely billing based on contracts, usage, and service delivery.
• Manage accounts receivable (A/R), including posting cash receipts and applying payments.
• Perform collections activities, including follow-ups via email and phone to maintain healthy aging.
• Investigate and resolve billing discrepancies and client account issues.
• Process requests for address changes, billing account changes, rates changes, account termination, account reactivations, recurring billing additions, etc.
• Process A/P invoices, ensuring proper coding, approvals, and timely entry into the accounting system.
• Reconcile A/R and A/P subledgers to the general ledger.
• Prepare and analyze monthly financial reports related to invoicing, collections, and cash flow.
• Maintain various dashboards related to these accounting functions for visibility by department managers into LMT's financial performance
• Assist with month-end and year-end close processes, including journal entries and reconciliations.
• Monitor and maintain internal controls to ensure financial accuracy and security.
• Support audit requests and provide documentation as needed.
• Collaborate with Client Success and Service teams to ensure billing accuracy and contract alignment.
• Manage credit card payments, refunds, chargebacks, and dispute resolution.
• Assist in developing and improving accounting processes for efficiency and scalability.
• Act as the backup for procurement, assisting with purchasing, ordering, and tracking hardware and software to ensure timely delivery and accurate inventory management.
• Take on additional accounting and finance responsibilities as assigned.
• Must keep calendar up to date at all times.
• Maintain job knowledge by reviewing professional publications, participating in education opportunities and professional certifications.
Client and Vendor Documentation
• Maintain accurate billing and accounting information within ConnectWise and Sage Intacct.
• Ensure all client agreements, pricing, and billing terms are properly entered and updated.
• Maintain accurate billing contact information and account details.
• Update system records promptly upon client onboarding, changes, or termination.
• Ensure proper documentation of billing adjustments, credits, and collections activity.
Requirements
o Bachelor's degree in accounting, Finance, or related field preferred
o Minimum 3 years of accounting experience, preferably in a service-based or MSP environment
o Strong knowledge of accounts receivable, accounts payable and GAAP principles
o Experience with ERP systems (ConnectWise) and accounting platforms (Sage Intacct).
o Excellent attention to detail and strong analytical skills
o Strong organization, interpersonal and communication skills
o Ability to manage multiple priorities and meet deadlines
o Skill in answering the telephone in a pleasant and helpful manner.
Salary Description
$70,000 - $80,000