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Credit And Collections Jobs in Rochester, NY (NOW HIRING)

Kodak

Customer Service Representative

Rochester, NY

$21 - $23/hr

Multi-faceted role that supports warehouse facilities, supply chain, logistics, Sales, Service and the credit/collections department. Processes orders, returns, credits, discrepancies and manages ...

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WorldWide Electric Corp

Credit Analyst

Fairport, NY · On-site

$50K/yr

The Credit Analyst is responsible for supporting the credit team responsibilities at WorldWide Electric. The Credit Analyst will work with the accounting team to ensure customer payments are entered ...

Seneca Foods

Credit Analyst

Fairport, NY · On-site

$24 - $28/hr

Seneca Foods is seeking a Credit Analyst. The successful candidate would be responsible for analyzing credit data including financials, ratios, trade news, references and making credit ...

WorldWide Electric Corp

Credit Analyst

Fairport, NY · On-site

$50K/yr

The Credit Analyst is responsible for supporting the credit team responsibilities at WorldWide Electric. The Credit Analyst will work with the accounting team to ensure customer payments are entered ...

Seneca Foods Corporation

Credit Analyst

Fairport, NY

$24 - $28/hr

Seneca Foods is seeking a Credit Analyst. The successful candidate would be responsible for analyzing credit data including financials, ratios, trade news, references and making credit ...

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All JobsCredit And Collections JobsCredit And Collections Jobs in Rochester, NY

Credit And Collections information

See Rochester, NY salary details

$53.8K

$86K

$125.4K

How much do credit and collections jobs pay per year?

As of May 31, 2026, the average yearly pay for credit and collections in Rochester, NY is $85,987.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $98,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit and Collections Specialist, and why are they important?

To excel as a Credit and Collections Specialist, you need strong analytical abilities, knowledge of credit risk assessment, and familiarity with accounting principles, often supported by a degree in finance or business. Expertise in credit management software (such as SAP or Oracle), spreadsheets, and sometimes certification like the Credit Business Associate (CBA) is often required. Excellent negotiation, communication, and problem-solving skills set top performers apart in this field. These abilities ensure timely payments, minimize financial risk, and help maintain positive client relationships essential for a company’s financial health.

What are some common challenges faced in a Credit and Collections role, and how can they be effectively managed?

Professionals in Credit and Collections often encounter challenges such as negotiating with customers over past-due accounts, handling high account volumes, and balancing the need for cash flow with maintaining customer relationships. Effective management of these challenges involves strong communication skills, familiarity with legal and regulatory guidelines, and the ability to analyze credit reports and payment histories. Utilizing up-to-date collection software and collaborating closely with sales and customer service teams can also help streamline processes and improve collection rates while keeping customer satisfaction in mind.

What are Credit and Collections professionals responsible for?

Credit and Collections professionals are responsible for assessing the creditworthiness of potential customers, setting credit limits, and ensuring that payments are collected on time. They work to minimize financial risk for their organization by monitoring accounts receivable, following up on overdue payments, and negotiating payment plans if necessary. These professionals play a key role in maintaining healthy cash flow and customer relationships while adhering to company policies and legal regulations.

What is the difference between Credit And Collections vs Accounts Receivable Specialist?

AspectCredit And CollectionsAccounts Receivable Specialist
Primary FocusAssessing credit risk, collecting overdue paymentsManaging invoicing, recording payments, maintaining accounts
CredentialsCredit training, financial analysis skillsAccounting knowledge, ERP software experience
Work EnvironmentFinance or collections department, often high-pressureAccounting or finance department, detail-oriented
Common Industry UsageBanking, finance, credit firmsCorporate finance, accounting departments

While both roles involve financial transactions, Credit And Collections focuses on evaluating creditworthiness and recovering overdue payments, whereas Accounts Receivable Specialists handle invoicing, recording payments, and maintaining customer accounts. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

What are the most commonly searched types of Credit And Collections jobs in Rochester, NY? The most popular types of Credit And Collections jobs in Rochester, NY are:
What are popular job titles related to Credit And Collections jobs in Rochester, NY? For Credit And Collections jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Credit And Collections jobs in Rochester, NY look for? The top searched job categories for Credit And Collections jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Credit And Collections jobs? Cities near Rochester, NY with the most Credit And Collections job openings:
Credit And Collections jobs near you
Infographic showing various Credit And Collections job openings in Rochester, NY as of May 2026, with employment types broken down into 3% Locum Tenens, 3% Internship, 38% Full Time, 18% Part Time, 35% Contract, and 3% Nights. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $85,987 per year, or $41.3 per hour.

Representative - Credit & Collections

Iberdrola

Rochester, NY • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

Job Title: Representative - Credit & Collections
Location: Rochester, NY
Work type: Office (on-site)
The salary range for this position is dependent upon experience and location, ranging from $43,280 - $54,100
What We Offer:
  • Competitive benefits and growth opportunities
  • Generous performance-based bonuses
  • 12% 401(k) match
  • Comprehensive health, dental, and vision insurance
  • Tuition reimbursement
  • Professional development and clear career-advancement pathways

For more information, please visit: Benefits - Avangrid
Job Summary:
Performs collection activities within the department and with outside agencies to assure prompt, courteous and proper collection in adherence with regulatory guidelines and state law. Responsible for reviewing arrears accounts for deposits, entering payment agreements, transferring final bills, bankruptcy, medical hardship, adjustments and reject payments. Responsible for daily cash balancing and reconciliation, exception payment processing, and processing of agency grants.
Key Responsibilities:
  • Reviews accounts for deposits, processes multiple dwelling postings, processes bankruptcies, and refers final billed accounts to a collection agency.(25%,P)
  • Maintains files for special handling of accounts as required and proposed monthly report for review.(5%,S)
  • Processes all adjustments to customer accounts, balance and reconcile accounts, investigate exception payments, and process miscellaneous billings.(25%,P)
  • Works closely with agencies to receive, voucher, and process grants on customer accounts.(10%,S)
  • Completes daily work assignments in Credit and Collections.(25%,P)
  • Covers DSS phone queue within the Credit & Collections Department. (10%,S)

Required Qualifications:
  • Able to solve problems.
  • Able to multi-task.
  • Good communication and interpersonal skills.
  • Good keyboarding skills.
  • Experience in preparing spreadsheets.
  • 2 to 4 years of work experience in customer service.
  • Working knowledge of credit and collection procedures, customer accounting and information systems.
  • Knowledge of legal collection process of prosecuting judgments and liens.
  • Required Education: Associates degree in Business, or related field.

Competencies
  • Growth & Continuous Improvement
  • Initiative & Change
  • Focused on Results
  • Customer Centric (internal and/or external)
  • Communication
  • Collaboration
  • Leadership (people managers/leaders)

Disclaimer
AVANGRID is committed to a diverse and inclusive workplace. AVANGRID is an equal opportunity employer and does not discriminate on the basis of an individual's sex, gender, gender identification, gender expression, race, color, religion, national origin, age, ancestry, genetic information, medical condition, physical or mental disability, marital status, sexual orientation, military or veteran status, or other characteristics or conditions protected by law.
Click here for Additional Disclaimer Information
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables
Company:
ROCHESTER GAS & ELEC CORP
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.
Job Posting End Date:
June-5-2026

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