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Credit And Collections Jobs in Rochester, NY (NOW HIRING)

Monroe Fluid Technology

Be Seen First

Accounts Payable Accountant

Hilton, NY · On-site

$40K - $54K/yr

... credit process · Assist with collections · Follow all Safety & cleanliness policies & procedures

W3Global Inc.

Accountant

Rochester, NY

$55K - $65K/yr

Manage the full Accounts Receivable (AR) process, including invoicing, payment posting, collections ... Perform credit card reconciliations for merchant accounts, corporate credit cards, and travel ...

Mariner Finance

Sales Account Professional

Rochester, NY · On-site

$19.44 - $31.11/hr

Experience in lending, consumer loans, or collections. * Bachelor's degree. Responsibilities ... Process loan applications and gather required credit, income, and financial information. * Present ...

Mariner Finance

Sales Account Professional

Rochester, NY

$19.44 - $31.11/hr

Experience in lending, consumer loans, or collections. * Bachelor's degree. Responsibilities ... Process loan applications and gather required credit, income, and financial information. * Present ...

Mariner Finance

Sales Account Professional

Rochester, NY · On-site

$19.44 - $31.11/hr

Experience in lending, consumer loans, or collections. * Bachelor's degree. Responsibilities ... Process loan applications and gather required credit, income, and financial information. * Present ...

Robert Half

AP/AR Specialist

Churchville, NY · On-site

$60K - $80K/yr

Manage accounts receivable activities, including invoicing, collections, cash application, and ... Reconcile vendor statements, customer accounts, bank accounts, and credit card transactions ...

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All JobsCredit And Collections JobsCredit And Collections Jobs in Rochester, NY

Credit And Collections information

See Rochester, NY salary details

$53.8K

$85.9K

$125.3K

How much do credit and collections jobs pay per year?

As of Aug 7, 2026, the average yearly pay for credit and collections in Rochester, NY is $85,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $98,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a credit and collections specialist?

To excel as a Credit and Collections Specialist, you need strong analytical abilities, knowledge of credit risk assessment, and familiarity with accounting principles, often supported by a degree in finance or business. Expertise in credit management software (such as SAP or Oracle), spreadsheets, and sometimes certification like the Credit Business Associate (CBA) is often required. Excellent negotiation, communication, and problem-solving skills set top performers apart in this field. These abilities ensure timely payments, minimize financial risk, and help maintain positive client relationships essential for a company’s financial health.

What are some common challenges faced in a credit and collections role, and how can they be effectively managed?

Professionals in Credit and Collections often encounter challenges such as negotiating with customers over past-due accounts, handling high account volumes, and balancing the need for cash flow with maintaining customer relationships. Effective management of these challenges involves strong communication skills, familiarity with legal and regulatory guidelines, and the ability to analyze credit reports and payment histories. Utilizing up-to-date collection software and collaborating closely with sales and customer service teams can also help streamline processes and improve collection rates while keeping customer satisfaction in mind.

What is a credit and collections specialist?

Credit and Collections professionals are responsible for assessing the creditworthiness of potential customers, setting credit limits, and ensuring that payments are collected on time. They work to minimize financial risk for their organization by monitoring accounts receivable, following up on overdue payments, and negotiating payment plans if necessary. These professionals play a key role in maintaining healthy cash flow and customer relationships while adhering to company policies and legal regulations.

What is the difference between Credit And Collections vs Accounts Receivable Specialist?

AspectCredit And CollectionsAccounts Receivable Specialist
Primary FocusAssessing credit risk, collecting overdue paymentsManaging invoicing, recording payments, maintaining accounts
CredentialsCredit training, financial analysis skillsAccounting knowledge, ERP software experience
Work EnvironmentFinance or collections department, often high-pressureAccounting or finance department, detail-oriented
Common Industry UsageBanking, finance, credit firmsCorporate finance, accounting departments

While both roles involve financial transactions, Credit And Collections focuses on evaluating creditworthiness and recovering overdue payments, whereas Accounts Receivable Specialists handle invoicing, recording payments, and maintaining customer accounts. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

What are the most commonly searched types of Credit And Collections jobs in Rochester, NY? The most popular types of Credit And Collections jobs in Rochester, NY are:
What are popular job titles related to Credit And Collections jobs in Rochester, NY? For Credit And Collections jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Credit And Collections jobs in Rochester, NY look for? The top searched job categories for Credit And Collections jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Credit And Collections jobs? Cities near Rochester, NY with the most Credit And Collections job openings:
Credit And Collections jobs near you
Infographic showing various Credit And Collections job openings in Rochester, NY as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 85% In-person, and 15% Hybrid job distribution, with an average salary of $85,948 per year, or $41.3 per hour.

Self-Pay Collection Rep II

University of Rochester

Rochester, NY

$19.72 - $26.62/hr

Full-time

Re-posted 15 days ago

University Of Rochester rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

122nd of 616 rated colleges and universities

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

905 Elmgrove Rd, Rochester, New York, United States of America, 14624

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

910401 Patient Self-Pay Services

Work Shift:

UR - Day (United States of America)

Range:

UR URCC 204 H

Compensation Range:

$19.72 - $26.62

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Maintains account records, such as payments, rebates, and reversals, and may set up alternative pay plans. May also be responsible for reviewing and resolving third party payer issues.

ESSENTIAL FUNCTIONS

  • Reviews reports of unbilled cash claims, self-pay plans not final billed, hold bill worklists, statement edits, credit balances, self-pay greater than $10,000, faith-based reports, and budget plans. Works reports and work lists as needed to decrease the amount of unbilled self-pay visits and ensure timely billing to patients. Ensures all hold bills are resolved within 30 days of hold.
  • Reviews and resolves credit balances related to self-pay accounts to decrease the amount of credit balances currently in the self-pay receivables. Reviews patient accounts for outstanding credit transfers. Creates appropriate refund spreadsheets to have refunds transferred, transfers payments between visits, and transfers balances between plans to resolve off-setting balances.
  • Receives incoming patient inquiries and completes necessary follow up activities based on the inquiry received from internal and external customers. Completes follow up, including initiating insurance billing, explaining the balances shown on a patient statement and the processes for further review, advising callers about payments options, and working with other areas to determine accuracy of balances shown.
  • Initiates outgoing calls to customers regarding outstanding balances based on a dollar threshold and resolves these balances by making further recommendations for collection agency referral, presumptive financial assistance, insurance billing, and other recommendations to resolve accounts.
  • Acts as backup for the collection agency liaison to provide cross coverage, including estate claim verification, settlement offers for collection agency accounts, bankruptcy filings and resolution, and review of disputes from collection agency referrals.
  • Other duties as assigned.


MINIMUM EDUCATION & EXPERIENCE

  • Associate's degree and 2 years of relevant experience required
  • Or equivalent combination of education and experience

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status,or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

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