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Director Credit Collections Jobs in Rochester, NY

Iberdrola

Senior Director - Customer Service

Rochester, NY · On-site

$19 - $26.25/hr

Direct processes and vendors ensuring all customer service functions are completed for ... utility credit & collections, finances, and/or billing operations (or significant and advanced ...

Screenvision Media

Accounts Receivable Specialist

Rochester, NY · On-site +1

$20 - $26.50/hr

This position is responsible for all aspects of the billing cycle as well as credit and collections ... Various Projects as directed by Manager * Working with other departments to resolve billing issues ...

Screenvision Media

Accounts Receivable Specialist

Rochester, NY · On-site

$20 - $26.50/hr

This position is responsible for all aspects of the billing cycle as well as credit and collections ... Various Projects as directed by Manager * Working with other departments to resolve billing issues ...

Screenvision Media

Accounts Receivable Specialist

Rochester, NY · On-site +1

$20 - $26.50/hr

This position is responsible for all aspects of the billing cycle as well as credit and collections ... Various Projects as directed by Manager * Working with other departments to resolve billing issues ...

All JobsCredit Collections JobsDirector Credit Collections JobsDirector Credit Collections Jobs in Rochester, NY

Director Credit Collections information

See Rochester, NY salary details

$56.2K

$99.8K

$161.8K

How much do director credit collections jobs pay per year?

As of Jul 19, 2026, the average yearly pay for director credit collections in Rochester, NY is $99,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,900.00 and $109,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Credit Collections vs Credit Analyst?

AspectDirector Credit CollectionsCredit Analyst
Required CredentialsBachelor's degree, extensive experience in credit/collections, leadership skillsBachelor's degree in finance, accounting, or related field, some experience in credit analysis
Work EnvironmentManagement of collections teams, strategic planning, high-level decision makingAnalyzing credit data, assessing risk, preparing reports
Employer & Industry UsageFinancial institutions, large corporations, credit agenciesBanks, lending companies, financial services
Common Search & ComparisonYesNo

The main difference between a Director Credit Collections and a Credit Analyst lies in their responsibilities and seniority. The Director oversees collections strategies and manages teams, requiring leadership experience. The Credit Analyst focuses on assessing credit risk and analyzing data. Both roles are vital in credit management but differ in scope and level of responsibility.

How does a Director of Credit Collections effectively collaborate with other departments to optimize cash flow and minimize risk?

As a Director of Credit Collections, collaboration with departments such as Sales, Finance, and Customer Service is essential for maintaining healthy cash flow and minimizing credit risk. You’ll regularly work with Sales to set appropriate credit terms for clients, partner with Finance to analyze aging reports and forecast revenue, and coordinate with Customer Service to resolve disputed accounts. Effective communication and cross-functional meetings help ensure company policies are followed while maintaining positive customer relationships and achieving collection targets.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like top investment bankers, successful entrepreneurs, and certain medical specialists can reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What does a director of collections do?

A director of collections oversees the organization's credit and debt recovery processes, developing strategies to maximize collections while maintaining customer relationships. They manage teams, analyze financial data, and ensure compliance with relevant laws and policies, often using collection management software. Strong leadership, negotiation skills, and knowledge of credit laws are essential for this role.

What are the key skills and qualifications needed to thrive as a Director of Credit Collections, and why are they important?

To thrive as a Director of Credit Collections, you need deep knowledge of credit risk analysis, collections strategies, and financial regulations, usually backed by a bachelor’s degree in finance, accounting, or a related field. Familiarity with collections management software (like SAP or Oracle), financial reporting tools, and relevant certifications such as Certified Credit Executive (CCE) is valuable. Strong leadership, negotiation, and analytical skills help drive team performance and effective customer resolution. These capabilities are vital to minimize bad debt, optimize cash flow, and maintain strong client relationships for the organization’s financial stability.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Manager or Credit Collections Director, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of credit laws and collection software.

What is the highest paying job in credit?

The highest paying roles in credit typically include Chief Credit Officer and Vice President of Credit, which involve overseeing credit risk management and credit policies at senior levels. These positions often require extensive experience, advanced certifications, and strong leadership skills, with salaries reaching into the high six or seven figures in large organizations.

What does a Director of Credit Collections do?

A Director of Credit Collections is responsible for overseeing an organization's credit and collections department. This role involves developing policies and procedures to ensure timely payments from customers, managing credit risk, and maintaining healthy cash flow. The director leads a team of credit and collections professionals, analyzes credit data, sets credit limits, and works to resolve delinquent accounts. They also collaborate with other departments to support business goals and ensure compliance with relevant regulations.
What are the most commonly searched types of Credit Collections jobs in Rochester, NY? The most popular types of Credit Collections jobs in Rochester, NY are:
What are popular job titles related to Director Credit Collections jobs in Rochester, NY? For Director Credit Collections jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Director Credit Collections jobs in Rochester, NY look for? The top searched job categories for Director Credit Collections jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Director Credit Collections jobs? Cities near Rochester, NY with the most Director Credit Collections job openings:
Director Credit Collections jobs near you
Asset Solutions Specialist- ( Collections ) Training in person, Hybrid position

Asset Solutions Specialist- ( Collections ) Training in person, Hybrid position

Advantage Federal Credit Union

Rochester, NY • On-site

$21 - $24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Asset Solutions Specialist- ( Collections ) Training in person, Hybrid position

About the Organization Rooted in the Rochester Community since 1931, Advantage Federal Credit Union provides not-for-profit, member-first financial services.

Location Metro

Description

As an Employee

We live by the Fish! Philosophy, which means we actively choose to bring passion to our work, find ways to Play and bring joy to the office and constantly look for ways to Make Someone’s Day both for our members and our teammates. Above all, we believe in being truly Present for one another.

Comprehensive Benefits:

  • Medical, dental, vision, FSA, HSA options for full-time employees.

  • Paid holidays, vacation, and sick time.

  • Retirement 401(k) plan which offers company match

  • Training & development opportunities.

  • Tuition assistance.

  • Community focused volunteer opportunities.

  • Promotes a solid work/life balance.

  • Banking perks and discount programs.

  • Employee recognition program

Compensation range: $21.00 - $24.00 per hour

The actual salary offered within the range is dependent on a variety of factors including, but not limited to relevant experience, qualifications, skills, level offered, and performance expectations.

Position Overview

We are seeking an Asset Solutions Specialist who will preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral.

Essential Functions & Responsibilities:

  • Contacts delinquent accounts (by assigned queue) by phone calls, mail and email

  • Takes appropriate action to bring current

  • Reply to attorney emails (back-up)

  • Charge off loans (smart pay and overdrawn accounts)

  • Posting attorney checks (back-up)

  • Debt Settlement related work - filing claims, follow-up and applying payments

  • Filling out charge off worksheet and send to management for approval

  • Processing returned mail on collections related activity

  • Insurance Claims - filing claims, follow-up and applying payments

  • Process subpoenas (back-up)

  • All other necessary filings

Knowledge & Skills Needed to be successful in this role

  • A minimum of six months to two (2) years' experience in related positions is normally required.

  • Associate’s degree is normally required

  • Excellent communication skills and strong attention to detail.

  • Proficiency with a PC and associated programs (such as Microsoft Office)

  • Ability to build relationships with members, teammates and other companies is essential

  • Must have ability to maintain confidentiality

  • Ability to motivate or influence others

Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Advantage Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to ethnicity, color, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture.

Position Requirements

Category Collections

Exempt/Non-Exempt Non-Exempt

Full-Time/Part-Time Full-Time

EOE Statement Advantage Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to ethnicity, color, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

This position is currently accepting applications.

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