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Legal Collections Manager Jobs in Rochester, NY (NOW HIRING)

Bounce AI

Commercial Collections Specialist

Rochester, NY · On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reduce legal and operational risk with automated compliance designed by experts and enforced by ... Manage inbound and outbound communication with business owners, principals, and accounts payable ...

Bounce AI

Commercial Collections Specialist

Rochester, NY · On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reduce legal and operational risk with automated compliance designed by experts and enforced by ... Manage inbound and outbound communication with business owners, principals, and accounts payable ...

Bounce AI

Commercial Collections Specialist

Rochester, NY

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reduce legal and operational risk with automated compliance designed by experts and enforced by ... Manage inbound and outbound communication with business owners, principals, and accounts payable ...

LOGS Legal Group LLP

Associate Attorney - NY

Rochester, NY · On-site

$85K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

LOGS Legal Group LLP, a leader in creditors' rights law for nearly 50 years, is seeking an ... Managing Attorney * POSITION TYPE: (FLSA) Full- Time Exempt, Professional * PAY RANGE: $85,000 ...

Baldwin Real Estate Corp

Commercial Property Manager

Rochester, NY · On-site

$85K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Oversee accounts receivable, collections, and CAM reconciliations * Work with Accounts Payable to ... Coordinate with legal, insurance, tax, and regulatory professionals * Operate efficiently within ...

BALDWIN REAL ESTATE CORP

Commercial Property Manager

Rochester, NY · On-site

$85K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Oversee accounts receivable, collections, and CAM reconciliations * Work with Accounts Payable to ... Coordinate with legal, insurance, tax, and regulatory professionals * Operate efficiently within ...

Rent-A-Center

Assistant Manager - Sales

Rochester, NY

$18.70 - $22/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Paid Time Off * Legal Insurance * Identity Theft Protection Plan * Health Savings Accounts ... collections experience * High school diploma or equivalent * Must be at least 18 years of age

Rent-A-Center

Assistant Manager - Sales

Rochester, NY · On-site

$18.70 - $22/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Paid Time Off * Legal Insurance * Identity Theft Protection Plan * Health Savings Accounts ... collections experience * High school diploma or equivalent * Must be at least 18 years of age

AppleOne

Accounts Receivable/customer service

Henrietta, NY

$22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... management, collections, and direct customer service. This opportunity offers a structured training ... legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for ...

EFPR ADVISORY LLC

Administrative Assistant

Rochester, NY · On-site

$22 - $25/hr

Edit, Prepare and Post Invoices * Assist with Client AR including collections * Maintain the Time ... Manage calendars, schedule meetings, and coordinate travel arrangements. * Handle confidential ...

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All JobsLegal Collections JobsLegal Collections Manager JobsLegal Collections Manager Jobs in Rochester, NY

Legal Collections Manager information

See Rochester, NY salary details

$36K

$86.6K

$132.7K

How much do legal collections manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for legal collections manager in Rochester, NY is $86,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $100,100.00 per year, depending on experience, location, and employer.

What does a legal collections manager do?

A Legal Collections Manager oversees the process of recovering overdue payments and delinquent accounts through legal channels. They manage a team of collections specialists, coordinate with legal counsel, and ensure compliance with laws and regulations related to debt collection. Their duties often include developing strategies for effective collections, negotiating settlements, and representing the organization in court proceedings when necessary. They play a key role in minimizing financial losses for their company while ensuring fair and ethical collections practices.

What are the key skills and qualifications needed to thrive as a legal collections manager, and why are they important?

To thrive as a Legal Collections Manager, you need expertise in debt collection laws, case management, and financial analysis, often supported by a degree in business, finance, or law. Familiarity with collections software, CRM systems, and legal research tools is typically required, along with knowledge of relevant certifications such as the Certified Collection Professional (CCP). Strong negotiation, leadership, and conflict-resolution skills help manage teams and communicate effectively with clients and debtors. These competencies ensure effective debt recovery while maintaining compliance with legal standards and fostering productive client relationships.

What are the most common challenges faced by a legal collections manager, and how can they be effectively addressed?

Legal Collections Managers often encounter challenges such as negotiating with difficult debtors, ensuring compliance with evolving regulations, and managing large caseloads efficiently. To address these, strong communication skills and up-to-date knowledge of relevant laws are crucial. Utilizing advanced collections software and fostering collaboration with legal teams can help streamline processes and maintain compliance. Additionally, ongoing training and clear escalation protocols support effective resolution of disputes and improve recovery rates.

What are popular job titles related to Legal Collections Manager jobs in Rochester, NY?

For Legal Collections Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Legal Collections Manager jobs in Rochester, NY look for?

The top searched job categories for Legal Collections Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Legal Collections Manager jobs?

Cities near Rochester, NY with the most Legal Collections Manager job openings:

Legal Collections Manager jobs near you

Commercial Collections Specialist

Bounce AI

Rochester, NY • On-site

$22 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Description
Bounce AI is a fintech startup transforming how businesses recover outstanding receivables, leveraging machine learning, automation, and deep personalization tailored to each account's financial situation.
For creditors, we:
  • Transform how they transact, giving creditors control over liquidity and risk.
  • Empower business debtors with a seamless, professional collections experience to maximize recoveries while preserving the business relationship.
  • Utilize a highly optimized workflow, from first contact to resolution; our platform evolves based on real interactions and continuously incoming data feeds.
  • Reduce legal and operational risk with automated compliance designed by experts and enforced by code.
  • Unlock account insights by exploring new data sources.

For business debtors, we:
  • Provide convenient, flexible ways to resolve outstanding balances, with representatives available via phone, email, or chat.
  • Offer a professional, discreet, and compliant process focused on reaching fair resolution.
  • Provide structured repayment terms or custom arrangements tailored to the business's cash flow.

About Us
We are looking for a Commercial Collector who can negotiate directly with business owners, controllers, and accounts payable contacts to resolve past-due commercial accounts - while maintaining professionalism and protecting the underlying business relationship. The successful candidate will own the full resolution process for their assigned portfolio, using sound judgment, financial acumen, and negotiation skill to recover outstanding balances.
How You'll Spend Your Time
  • Manage inbound and outbound communication with business owners, principals, and accounts payable/finance contacts via phone, email, and written correspondence.
  • Review account documentation - invoices, contracts, personal guarantees, aging reports - to build an accurate picture of each commercial account.
  • Negotiate repayment plans, settlements, or structured terms appropriate to the size and complexity of each commercial account.
  • Skip-trace and verify authorized signers or guarantors on business accounts as needed.
  • Meet key performance indicators (recovery rate, contact rate, resolution timelines) as outlined by management.
  • Adhere to compliance standards, including FDCPA (where applicable to personal guarantors), UCC, and state commercial collection regulations.
  • Escalate accounts appropriately for legal placement, dispute review, or bankruptcy handling.
  • Attend ongoing training on commercial credit terms, negotiation tactics, and industry-specific practices.

Requirements
  • Previous experience in commercial/B2B collections, credit and collections, or commercial lending preferred.
  • Strong understanding of business financials, cash flow constraints, and commercial credit terms.
  • Excellent verbal and written communication skills, with the ability to negotiate confidently with business owners and finance professionals.
  • High attention to detail and strong critical thinking for reviewing account documentation and structuring resolution plans.
  • Skilled at negotiation and conflict resolution, particularly with sophisticated or high-value counterparties.
  • Comfortable working in a fast-paced, evolving environment.

What We Offer
A successful Commercial Collector combines the tenacity and structure of traditional collections work with the business fluency of someone who can speak credibly to a business owner or CFO about cash flow, terms, and risk. They balance firmness with professionalism, understanding that today's debtor may be tomorrow's customer.
Current Available Full Time Shifts:
M-F 8:30am to 5:00pm
Paid Training Program:
2-week, full-time training program
Office Location:
This is an in-office role
Pay:
$22-$26 hourly
Benefits:
  • Full medical, dental, and vision
  • 401k with contribution matching up to 5%
  • 12 days of accrued PTO
  • 11 paid holidays

Bounce is an equal-opportunity employer that is dedicated to diversity and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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