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Remote Collection Jobs (NOW HIRING)

Sigma AI

Italian Audio Collection Projects (Remote) Join to apply for the Italian Audio Collection Projects (Remote) role at Sigma AI. Join Sigma.AI - Shaping the Future of Artificial Intelligence What Will ...

Sigma AI

Italian Audio Collection Projects (Remote) Join to apply for the Italian Audio Collection Projects (Remote) role at Sigma AI. Join Sigma.AI - Shaping the Future of Artificial Intelligence What Will ...

Credit Control LLC

Debt Collection Agent -Remote

Tampa, FL · On-site +1

$18 - $22/hr

High school or equivalent (Preferred) Experience: * 3rd party collection: 1 year required Work setting: * Call center. Work Location: Remote * Must reside in one of the following states: AZ, FL, GA ...

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How much do remote collection jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for remote collection in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.
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What cities are hiring for Remote Collection jobs? Cities with the most Remote Collection job openings:
What are the most commonly searched types of Collection jobs? The most popular types of Collection jobs are:
What states have the most Remote Collection jobs? States with the most job openings for Remote Collection jobs include:
What job categories do people searching Remote Collection jobs look for? The top searched job categories for Remote Collection jobs are:
Remote Collection jobs near you
Infographic showing various Remote Collection job openings in the United States as of May 2026, with employment types broken down into 63% Full Time, 25% Part Time, 6% Temporary, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.
Collections Representative - Remote - North and South Carolina Residents

Collections Representative - Remote - North and South Carolina Residents

Reliant Capital Solutions, LLC

Rock Hill, SC • Remote

$16 - $19/hr

Full-time

Posted 7 days ago

Job description

Reliant Capital Solutions is now hiring Remote Collection Representative for residents of North and South Carolina.

Do you share these values – Integrity, Strong Work Ethic, Dignity and Respect?

Are you a problem solver and enjoy helping people overcome challenges?

Are you self-motivated and driven to strive to meet performance goals?

If you answered, “Yes” then we want YOU to join our team!

Full time (40 hours per week) schedule options (all times are Eastern time zone):
Monday – Friday, 8am to 5pm/10am to 7pm (two late nights required), with an occasional Saturday morning hours

As a Collections Representative you will:

  • Engage consumers to inform and assist them with managing their delinquent accounts
  • Using a consultative approach, help consumers identify the most suitable solutions
  • Negotiate to resolve the balance due in the best interests of all parties
  • Create a sense of urgency using a customer service demeanor
  • Remain compliant, positive and professional at all times

Responsibilities:

  • Provide methods and solutions with consumers to resolve delinquent accounts
  • Continuously receive inbound calls from and place outbound calls using an auto dialer system
  • Maintain and manage a workload of delinquent accounts to ensure completion of postdated payments
  • Properly follow up with consumers to ensure required documentation and payment processing is compliant and complete
  • Ensure all consumer accounts are documented properly and notify consumers of any missing documents and/or additional procedures required
  • Perform proper skip tracing techniques to identify consumer contact information
  • Abide by the FDCPA and other Federal and State collection regulations at all times
  • Adhere to both internal/company policies/procedures and industry-wide compliance regulations

Position Details:

  • Competitive, pay - $16 to $19 per hour, based on experience
  • Potential for monthly commission or bonus based on meeting performance goals/metrics
  • Benefits – Medical, Dental, Vision, Life and Disability insurance; 401K, Paid Vacation and Holidays
  • Schedule – Option 1 - Monday – Friday; Saturdays as needed; Option 2 - Monday - Thursday, 10 hour days
  • Paid training provided pertaining to collection industry standards and compliance, client requirements, plus innovative ideas and techniques on customer engagement, negotiation, and dispute resolution
  • Advancement potential
  • Remote work with all equipment provided

Job Requirements:

  • Must be at least 18 years old
  • 1-3 years’ experience preferred in Collections, Sales, Telemarketing, Medical Billing, Call Center, Customer Service, and Banking
  • Strong verbal communication skills with the ability to persuade and negotiate
  • Computer skills to document calls and navigate software packages, databases and the internet
  • Ability and history of maintaining confidentiality and high level of trustworthiness
  • Ability and history of interacting well with team members with professionalism
  • Ability to commit to working a full time, 40 hour per week, work schedule

Work from home requirements:

  • Private and quiet workspace behind closed doors. Work may not be performed in common areas – living room, kitchen, dining room, etc.
  • High speed internet with the ability to hardwire via Ethernet from router to the work computer. Wi-Fi and hotspots are not supported.
  • You must meet all the technical requirements prior to the first day of training.
  • You must live in one of the following states: IN, TN or OH (>30 miles from Headquarters in Gahanna, Ohio)
  • We will provide you with the equipment needed to be successful

Reliant Capital Solutions is an accounts receivable management company headquartered in Gahanna, Ohio. Reliant focuses on debt recovery in the higher education, healthcare, automotive, retail, commercial industries as well as government services. Reliant has been awarded numerous awards and accolades in the Collections industry including:

  • insideARM’s Best Places to Work in Collections (2019, 2020, 2023, 2025)
  • BBB A+ Rating (2007-2021)
  • BBB Accredited (2019-2021)
  • BBB Torch Award for Ethics Recipient – Category: Customers (2020)
  • CV Magazine Corporate Excellence Award (2020)
  • Ernst & Young - Entrepreneur of the Year - East Central Finalist (2019)
  • Columbus Business First - Fast 50 (2010, 2011, 2018, 2021)
  • Columbus Smart Business - Smart 50 (2018, 2019)
  • Columbus CEO Women Owned Businesses (2018)

Former Military & Veterans, Reserved and Military Spouses (Spanish/English) encouraged to apply.

Reliant Capital Solutions, LLC affords Equal Employment Opportunity (EEO) to for all qualified individuals and does not discriminate against employees or applicants for employment on the basis of an individual’s actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information or any other status protected by applicable federal, state, or local law.

Respect. Recover. Reclaim.

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