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Remote Collection Jobs in Maryland (NOW HIRING)

Harris

$10K/mo

For a utility, a Customer Information System (CIS) is more than just a collection of records, it ... This remote role welcomes candidates anywhere in Canada and the US. This opportunity can be ...

Harris

$10K/mo

For a utility, a Customer Information System (CIS) is more than just a collection of records, it ... This remote role welcomes candidates anywhere in Canada and the US. This opportunity can be ...

Harris

$10K/mo

For a utility, a Customer Information System (CIS) is more than just a collection of records, it ... This remote role welcomes candidates anywhere in Canada and the US. This opportunity can be ...

Harris

$10K/mo

For a utility, a Customer Information System (CIS) is more than just a collection of records, it ... This remote role welcomes candidates anywhere in Canada and the US. This opportunity can be ...

mjh

Director of Sales

Baltimore, MD · Remote

... Collection. This role provides strategic direction and hands-on leadership to a small sales team, including a Catering Sales Manager (on property) and a Remote Sales Manager, ensuring strong ...

mjh

Director of Sales

Baltimore, MD · Remote

... Collection. This role provides strategic direction and hands-on leadership to a small, high-impact sales team, including an on-property Catering Sales Manager and a Remote Sales Manager. The Director ...

mjh

Director of Sales

Baltimore, MD · Remote

... Collection. This role provides strategic direction and hands-on leadership to a small, high-impact sales team, including an on-property Catering Sales Manager and a Remote Sales Manager. The Director ...

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How much do remote collection jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for remote collection in Maryland is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Maryland? The most popular types of Collection jobs in Maryland are:
What are popular job titles related to Remote Collection jobs in Maryland? For Remote Collection jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Remote Collection jobs in Maryland look for? The top searched job categories for Remote Collection jobs in Maryland are:
What cities in Maryland are hiring for Remote Collection jobs? Cities in Maryland with the most Remote Collection job openings:
Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Maryland as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,331 per year, or $20.8 per hour.
Collections Specialist

Collections Specialist

State Collection Service

Baltimore, MD • Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Description

The GREAT STATE TEAM is seeking Remote Collection Specialists (Account Resolution Representatives) to join our fast-growing teams! As an Account Resolution Representative you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts.


**Veterans and Military Spouses Encouraged to Apply**


Duties include but are not limited to:

  • Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
  • Utilize negotiating and customer service skills to achieve positive results
  • Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

Qualifications, Skills, and Experience:

  • 1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
  • Ability to enter and update data on company and/or client systems in an accurate, timely manner
  • Ability to work successfully in a fast-paced, deadline-oriented environment
  • Strong organization skills. The ability to work on multiple tasks simultaneously
  • Focus upon customer service and deliverables
  • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
  • Ability to work successfully and cooperatively within a team-based environment

Internet Requirements: The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Minimum Speed Results: 40 mbps download, 5 mbps upload

Camera Requirements:

Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.


Wage:

  • $16.00/hr plus monthly commission opportunities
  • Bilingual: $18.00/hr plus monthly commission opportunities
  • $500 guaranteed monthly bonus for the first 90 days

Schedule:

  • Monday through Thursday, three days from 8:00am - 5:00pm, one evening from 11:00am - 8:00pm, Fridays from 8:00am - 5:00pm with one closing shift per month from 10:00am - 7:00pm, and one Saturday per month from 9:00am - 1:00pm CST. Note: these hours may vary during daylight savings time.

We Offer a Comprehensive Benefits Package:

  • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
  • Paid time off starting at 90 days and annual profit sharing
  • 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day
  • Family Friendly Events
  • Wellness Programs/Gym Reimbursement
  • All necessary equipment and technical support provided

* Benefits eligibility is dependent upon FTE Status and Position

*All offers of employment are contingent upon successful completion of all post offer processing.


Your next great career move could be a click away. Apply now!
State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, PA, MS, AL, GA, FL, NC, SC, MD, NM

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