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Bank Debt Collection Jobs (NOW HIRING)

Blitt and Gaines, P.C.

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...

34259 - Blitt and Gaines PC

Debt Collector

Urbandale, IA · On-site

$18 - $25/hr

Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...

Blitt and Gaines

Debt Collector

Des Moines, IA · On-site

$18 - $25/hr

Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...

Blitt and Gaines

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...

Blitt and Gaines

Debt Collector

Saint Louis, MO · On-site

$18 - $25/hr

Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...

Buckles & Buckles

Collections Specialist

Troy, MI · On-site

$18/hr

You will collect on pre- and post-judgment accounts in Michigan, Wisconsin, and Kansas , including bank credit cards, personal loans, and retail credit cards. No prior debt collection experience ...

Trueseek

Collection & Foreclosure Attorney

Red Bank, NJ · On-site

$120K - $160K/yr

Based in Red Bank, NJ, we are a diverse multi-practice commercial law firm known for its client ... Debt Collection Practices Act * Represent clients in court appearances hearings and related ...

Hayt, Hayt & Landau

Legal Clerk ATL

Atlanta, GA · On-site

$17 - $19/hr

... debt collection matters. Our offices are located in both Florida and Georgia, representing major banking and financial institutions, as well as national debt purchasing companies. We are looking for ...

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Bank Debt Collection information

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$7

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How much do bank debt collection jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for bank debt collection in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bank Debt Collection Agent, and why are they important?

To thrive as a Bank Debt Collection Agent, you need a solid understanding of financial regulations, debt recovery processes, and strong negotiation skills, often supported by a background in finance or customer service. Familiarity with collections management software, CRM systems, and compliance tools is typically required. Excellent communication, resilience, and problem-solving abilities help agents handle difficult conversations and maintain professionalism. These skills are crucial for recovering debts effectively while preserving client relationships and ensuring adherence to legal standards.

What qualifications do you need to be a debt collector?

To work as a debt collector, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and knowledge of debt collection laws are important; some employers may prefer prior experience or relevant certifications. A clean background check is often required due to the sensitive nature of the work.

What are some common challenges faced by professionals in bank debt collection, and how can they be managed effectively?

Bank debt collection professionals often encounter challenges such as dealing with unresponsive or distressed clients, adhering to strict regulatory and compliance guidelines, and managing a high volume of accounts. Effective communication and negotiation skills are essential for building rapport and encouraging repayment. Staying organized and up-to-date with legal requirements helps avoid compliance issues, while collaboration with legal teams and other departments can assist in resolving complex cases and improving recovery rates.

How much do debt collectors earn?

Debt collectors typically earn a median annual salary of around $40,000 to $50,000, with experienced professionals or those in supervisory roles earning higher. Compensation can include base pay, commissions, and bonuses, and may vary based on location, experience, and employer size.

How much money do debt collectors make?

Debt collectors' salaries vary based on experience, location, and employer, but the median annual wage in the industry is around $40,000 to $50,000. Many collectors earn additional commissions or bonuses based on recovery performance, and roles often require strong communication skills and knowledge of debt collection laws.

What is the 7 7 7 rule for debt collectors?

The 7 7 7 rule in debt collection refers to a guideline where collectors are advised to contact debtors no more than seven times over seven days and to wait at least seven days between contact attempts. This rule helps ensure compliance with regulations like the Fair Debt Collection Practices Act (FDCPA) and promotes respectful communication. Debt collectors must also adhere to rules about timing and methods of contact to avoid harassment.

What are bank debt collectors?

Bank debt collectors are professionals or agencies hired by banks to recover outstanding debts from customers who have failed to make payments on loans, credit cards, or other financial products. Their role involves contacting debtors, negotiating repayment plans, and sometimes taking legal action if debts remain unpaid. They must follow strict regulations to ensure fair treatment of borrowers and protect consumer rights. Bank debt collectors often use phone calls, letters, and sometimes in-person visits to encourage repayment. Their main goal is to help banks recover owed money while maintaining compliance with relevant laws.

What is the difference between Bank Debt Collection vs Credit Analyst?

AspectBank Debt CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections departments, often in call centers or officesFinancial institutions, analyzing credit data in office settings
Employer & Industry UsageBanks, lending companies, debt collection agenciesBanks, investment firms, credit departments
Common Search & ComparisonOften compared for debt recovery rolesCompared for credit risk assessment roles

Bank Debt Collectors focus on recovering overdue payments by contacting debtors, often working in call centers. Credit Analysts evaluate creditworthiness of individuals or companies to inform lending decisions. While both roles involve financial data, debt collectors primarily pursue overdue payments, whereas credit analysts assess risk before extending credit.

More about Bank Debt Collection jobs
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What states have the most Bank Debt Collection jobs? States with the most job openings for Bank Debt Collection jobs include:
What job categories do people searching Bank Debt Collection jobs look for? The top searched job categories for Bank Debt Collection jobs are:
Bank Debt Collection jobs near you

Debt Collector

Blitt and Gaines, P.C.

Vernon Hills, IL • On-site

$18 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Description

Job Title: Collector


Job Summary:

Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations.


If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you.


Essential Duties:

  • Manage a high volume of inbound and outbound calls in a fast-paced collections environment
  • Maintain and update assigned accounts within the collections system daily
  • Monitor and respond to client voicemail boxes, documenting and resolving messages promptly
  • Negotiate payment arrangements and settlements in accordance with company and client guidelines
  • Accurately update customer account information and notes 
  • Verify and confirm customer account details and banking information
  • Process secure payments and update payment methods as needed 
  • Investigate and resolve discrepancies on accounts
  • Communicate professionally with consumers, attorneys, and third-party representatives
  • Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies 
  • Assist the team with projects and other departmental tasks assigned

Performance Expectations:

Performance is measured monthly through scorecards evaluating:

  • Productivity metrics
  • Compliance with regulatory and internal standards
  • Attendance and punctuality

Performance is benchmarked against peers with rankings provided.


Education/Experience:

  • Previous collections experience required
  • High school diploma required; associate or bachelor's degree preferred
  • Experience in collections, customer service, sales, call centers, or QA is a plus
  • Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite)
  • Solid understanding of federal and state debt collection laws, including FDCPA

Knowledge/Skills/Abilities:

  • Excellent verbal and written communication skills
  • Strong negotiation and problem-solving abilities
  • High attention to detail and organizational skills 
  • Professional demeanor with a customer-first attitude
  • Ability to multitask, prioritize, and manage time effectively
  • Self-motivated, accountable, and able to work independently
  • Positive mindset with adaptability and drive to learn
  • Comfortable working in a performance driven, bonus structured environment 

What We Offer:

  • Competitive base pay
  • Monthly performance-based bonus opportunities 
  • Paid Time Off (PTO) and Paid Holidays
  • Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
  • Short-Term Disability 
  • 401 (k) retirement plan
  • Profit sharing 
  • Professional Growth and Advancement Opportunities

Join Our Team


At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today! 

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