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Bank Debt Collection Jobs (NOW HIRING)

Trueseek

Collection & Foreclosure Attorney

Red Bank, NJ · On-site

$120K - $160K/yr

Based in Red Bank, NJ, we are a diverse multi-practice commercial law firm known for its client ... Debt Collection Practices Act * Represent clients in court appearances hearings and related ...

BSI Financial Services

Collections Specialist

Titusville, PA · On-site

$16 - $21.75/hr

Prior experience in debt collection preferred * Mortgage banking experience preferred * Telecommunication experience preferred WHAT'S IN IT FOR YOU: * Competitive wages * Opportunity for career ...

BSI Financial Services

Collections Specialist

Irving, TX · On-site

$17 - $23/hr

Prior experience in debt collection preferred * Mortgage banking experience preferred * Telecommunication experience preferred WHAT'S IN IT FOR YOU: * Competitive wages * Opportunity for career ...

Community Financial System, Inc.

Collector

Olean, NY · On-site

$18.25/hr

Working knowledge of bank policies and procedures * Familiarity with collection, foreclosure and bankruptcy laws; fair debt collection practices and servicing requirements of various secondary market ...

Community Financial System, Inc.

Collector

Olean, NY · On-site

$18.25/hr

Working knowledge of bank policies and procedures * Familiarity with collection, foreclosure and bankruptcy laws; fair debt collection practices and servicing requirements of various secondary market ...

BSI Financial

Customer Contact Specialist

Titusville, PA · On-site

$14.75 - $19.50/hr

Prior experience in debt collection preferred * Mortgage banking experience, preferred * Telecommunication experience, preferred Other Duties Please note this is not designed to cover or contain a ...

HEMMING & ASSOCIATES PC

Associate Attorney

Tustin, CA · On-site

$100K - $125K/yr

Represent individual consumers in state court in debt collection and related consumer actions, from ... bank levies, liens, and post‑judgment enforcement, and, where appropriate, explore bankruptcy or ...

HEMMING & ASSOCIATES PC

Associate Attorney

Tustin, CA

$100K - $125K/yr

Represent individual consumers in state court in debt collection and related consumer actions, from ... bank levies, liens, and post‑judgment enforcement, and, where appropriate, explore bankruptcy or ...

HEMMING & ASSOCIATES PC

Associate Attorney

Tustin, CA · On-site

$100K - $125K/yr

Represent individual consumers in state court in debt collection and related consumer actions, from ... bank levies, liens, and post‑judgment enforcement, and, where appropriate, explore bankruptcy or ...

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Bank Debt Collection information

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How much do bank debt collection jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for bank debt collection in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is a bank debt collection agent?

Bank debt collectors are professionals or agencies hired by banks to recover outstanding debts from customers who have failed to make payments on loans, credit cards, or other financial products. Their role involves contacting debtors, negotiating repayment plans, and sometimes taking legal action if debts remain unpaid. They must follow strict regulations to ensure fair treatment of borrowers and protect consumer rights. Bank debt collectors often use phone calls, letters, and sometimes in-person visits to encourage repayment. Their main goal is to help banks recover owed money while maintaining compliance with relevant laws.

What are the key skills and qualifications needed to thrive as a bank debt collection agent?

To thrive as a Bank Debt Collection Agent, you need a solid understanding of financial regulations, debt recovery processes, and strong negotiation skills, often supported by a background in finance or customer service. Familiarity with collections management software, CRM systems, and compliance tools is typically required. Excellent communication, resilience, and problem-solving abilities help agents handle difficult conversations and maintain professionalism. These skills are crucial for recovering debts effectively while preserving client relationships and ensuring adherence to legal standards.

What are some common challenges faced by professionals in bank debt collection, and how can they be managed effectively?

Bank debt collection professionals often encounter challenges such as dealing with unresponsive or distressed clients, adhering to strict regulatory and compliance guidelines, and managing a high volume of accounts. Effective communication and negotiation skills are essential for building rapport and encouraging repayment. Staying organized and up-to-date with legal requirements helps avoid compliance issues, while collaboration with legal teams and other departments can assist in resolving complex cases and improving recovery rates.

What is the difference between Bank Debt Collection vs Credit Analyst?

AspectBank Debt CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections departments, often in call centers or officesFinancial institutions, analyzing credit data in office settings
Employer & Industry UsageBanks, lending companies, debt collection agenciesBanks, investment firms, credit departments
Common Search & ComparisonOften compared for debt recovery rolesCompared for credit risk assessment roles

Bank Debt Collectors focus on recovering overdue payments by contacting debtors, often working in call centers. Credit Analysts evaluate creditworthiness of individuals or companies to inform lending decisions. While both roles involve financial data, debt collectors primarily pursue overdue payments, whereas credit analysts assess risk before extending credit.

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What are the most commonly searched types of Bank Debt Collection jobs?

The most popular types of Bank Debt Collection jobs are:

What states have the most Bank Debt Collection jobs?

States with the most job openings for Bank Debt Collection jobs include:

What are popular job titles for Bank Debt Collection?

Popular job titles for Bank Debt Collection:

Bank Debt Collection jobs near you
Infographic showing various Bank Debt Collection job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.

Mortgage Collections Specialist, Irving TX

Irving, TX • On-site

Agility 360
Finance and Insurance • 51 - 200 employees
Learn more about Agility 360external

$22 - $25/hr

Full-time

Re-posted 7 hours ago

Job description

Mortgage Collections Specialist
Agility 360 is searching for experienced Collections Specialist that have prior Mortgage Industry experience for a contract to permanent role with our client in the DFW area. This position will be on-site in Irving, TX.
JOB SUMMARY
The Mortgage Collections Specialist (MCS) will review accounts for recent activity and changes, ask probing questions to establish the borrower's ability to pay the debt, understand payment inquiries, and take steps to resolve the matter. The MCS will need to use their ability to multitask by typing notes simultaneously while speaking to borrowers. To ensure success, the MCS will need to be up to date with laws, regulations, policies, and procedures related to debt collection in the Mortgage industry. Required position training and certifications are provided to the employee.
ESSENTIAL JOB FUNCTIONS
  • Customer Communication -Making outbound collections calls in a professional manner while keeping and improving customer relations
  • Discuss account details, answer borrower questions, and confirm contact information (payment amount, escrow changes, etc.)
  • Collecting payments- efficiently provide all payment options to customers- Mail, Pay by Phone, web payments
  • Identify financial hardships attributing to account delinquency and take proper action to aid the borrower.
  • Negotiate payment plans as needed
  • Provide prompt follow-up on payment arrangements
  • Mail correspondence to encourage payment of delinquent accounts
  • Make monthly outbound skip trace calls
  • Maintain a record of contacts and attempted contacts as well as details of conversations and arrangements in the required systems.
  • Achieve daily call goals and phone availability
  • Responsible for meeting legal requirements and following internal policies
  • Respond to emails in a sensible professional manner
  • Adhere to federal and state debt collection laws and regulations

EDUCATION / EXPERIENCE REQUIREMENTS
  • Customer/Client Focus- must have excellent Active Listening skills
  • Problem Solving/Critical thinking skills
  • Time Management-Capability to multitask in a fast-paced environment
  • Clear and Concise professional communication- Written and Verbal, Resilient with impolite clients
  • Outstanding phone etiquette
  • Teamwork Orientation- but the ability to work successfully on own initiative
  • Strong typing and organizational skills.
  • Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices
  • Negotiating skills
  • High school diploma or equivalent required
  • Proficient Computer skills and knowledge of Microsoft Office and Google applications required
  • Customer service experience preferred
  • Prior experience in debt collection preferred
  • Mortgage banking experience preferred
  • Telecommunication experience preferred

Details
  • Contract to Permanent Role with a Growing Company
  • Location: On site in Irving, TX
  • Pay Rate: $22 - $25/hr (based on experience & shift)
  • Employment consideration is contingent on passing a background check
  • Must be able to work one/two weekend shifts a month (8am -12pm cst)

Apply