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Bank Debt Collection Jobs (NOW HIRING)

Buckles & Buckles

Collections Specialist

Troy, MI · On-site

$18/hr

You will collect on pre- and post-judgment accounts in Michigan, Wisconsin, and Kansas , including bank credit cards, personal loans, and retail credit cards. No prior debt collection experience ...

Hayt, Hayt & Landau

Legal Clerk ATL

Atlanta, GA · On-site

$17 - $19/hr

... debt collection matters. Our offices are located in both Florida and Georgia, representing major banking and financial institutions, as well as national debt purchasing companies. We are looking for ...

Trueseek

Collection & Foreclosure Paralegal

Tampa, FL

$65K - $80K/yr

... Fair Debt Collection Practices Act and applicable Florida statutes * Support bank actions and bankruptcy matters by drafting answers affirmative defenses notices of appearance proofs of claim ...

Trueseek

Collection & Foreclosure Paralegal

Orlando, FL

$65K - $80K/yr

... Fair Debt Collection Practices Act and applicable Florida statutes * Support bank actions and bankruptcy matters by drafting answers affirmative defenses notices of appearance proofs of claim ...

Trueseek

Collection & Foreclosure Paralegal

Miami, FL

$65K - $80K/yr

... Fair Debt Collection Practices Act and applicable Florida statutes * Support bank actions and bankruptcy matters by drafting answers affirmative defenses notices of appearance proofs of claim ...

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How much do bank debt collection jobs pay per hour?

As of May 31, 2026, the average hourly pay for bank debt collection in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bank Debt Collection Agent, and why are they important?

To thrive as a Bank Debt Collection Agent, you need a solid understanding of financial regulations, debt recovery processes, and strong negotiation skills, often supported by a background in finance or customer service. Familiarity with collections management software, CRM systems, and compliance tools is typically required. Excellent communication, resilience, and problem-solving abilities help agents handle difficult conversations and maintain professionalism. These skills are crucial for recovering debts effectively while preserving client relationships and ensuring adherence to legal standards.

What are some common challenges faced by professionals in bank debt collection, and how can they be managed effectively?

Bank debt collection professionals often encounter challenges such as dealing with unresponsive or distressed clients, adhering to strict regulatory and compliance guidelines, and managing a high volume of accounts. Effective communication and negotiation skills are essential for building rapport and encouraging repayment. Staying organized and up-to-date with legal requirements helps avoid compliance issues, while collaboration with legal teams and other departments can assist in resolving complex cases and improving recovery rates.

What are bank debt collectors?

Bank debt collectors are professionals or agencies hired by banks to recover outstanding debts from customers who have failed to make payments on loans, credit cards, or other financial products. Their role involves contacting debtors, negotiating repayment plans, and sometimes taking legal action if debts remain unpaid. They must follow strict regulations to ensure fair treatment of borrowers and protect consumer rights. Bank debt collectors often use phone calls, letters, and sometimes in-person visits to encourage repayment. Their main goal is to help banks recover owed money while maintaining compliance with relevant laws.

What is the difference between Bank Debt Collection vs Credit Analyst?

AspectBank Debt CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections departments, often in call centers or officesFinancial institutions, analyzing credit data in office settings
Employer & Industry UsageBanks, lending companies, debt collection agenciesBanks, investment firms, credit departments
Common Search & ComparisonOften compared for debt recovery rolesCompared for credit risk assessment roles

Bank Debt Collectors focus on recovering overdue payments by contacting debtors, often working in call centers. Credit Analysts evaluate creditworthiness of individuals or companies to inform lending decisions. While both roles involve financial data, debt collectors primarily pursue overdue payments, whereas credit analysts assess risk before extending credit.

More about Bank Debt Collection jobs
What are the most commonly searched types of Bank Debt Collection jobs? The most popular types of Bank Debt Collection jobs are:
What states have the most Bank Debt Collection jobs? States with the most job openings for Bank Debt Collection jobs include:
What job categories do people searching Bank Debt Collection jobs look for? The top searched job categories for Bank Debt Collection jobs are:
Bank Debt Collection jobs near you
Infographic showing various Bank Debt Collection job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,832 per year, or $23 per hour.
Collections Specialist

Collections Specialist

Buckles & Buckles

Troy, MI • On-site

$18/hr

Full-time

Medical, PTO

Posted 5 days ago

Job description

Debt Collector – Legal Collections Department

Full-Time | Onsite | Performance-Based Role

Compensation: $18.00 per hour + uncapped commission potential

About the Role

As a Debt Collector, you will be responsible for collecting outstanding credit card debt owed to our national bank clients. You’ll contact account holders, explain the seriousness and impact of their situation, negotiate repayment plans, and maintain detailed records of all collection efforts.

This is a fast-paced, performance-driven position within our Legal Collections Department, where meeting daily, weekly, and monthly production goals is essential. You will collect on pre- and post-judgment accounts in Michigan, Wisconsin, and Kansas, including bank credit cards, personal loans, and retail credit cards.

No prior debt collection experience required — we will train you!

Responsibilities

  • Track assigned accounts to identify outstanding debts.
  • Plan and execute strategies to recover overdue payments.
  • Locate and contact debtors to determine payment status.
  • Negotiate payoff deadlines or structured payment plans.
  • Address questions, concerns, or complaints with professionalism.
  • Investigate and resolve discrepancies in account information.
  • Build trust with account holders to reduce future issues.
  • Update account statuses and maintain accurate records in databases.
  • Escalate cases of unwilling or unable account holders to management when necessary.
  • Comply with all applicable federal and state collection laws and firm policies.

Qualifications

We’re looking for motivated individuals who bring professionalism, persistence, and compassion to every conversation. The ideal candidate will have:

  • Experience: Prior debt collection experience preferred, but NOT required.
  • Performance Mindset: Ability to work toward daily/weekly/monthly targets and meet deadlines.
  • Legal Awareness: Knowledge of (or willingness to learn) federal and state collection laws.
  • Technical Skills: Familiarity with collection software, MS Office, and databases.
  • Communication Skills: Strong interpersonal, negotiation, and persuasion abilities.
  • Professionalism: Polite, empathetic, and confident in handling sensitive situations.
  • Education: High school diploma preferred.
  • Reliability: Strong attendance record and ability to multitask efficiently.

Requirements

  • Must pass a drug test (Our current testing panel excludes THC.)
  • Must pass a criminal background check.
  • Must pass a credit check.
  • Must be able to type 30+ words per minute.

Benefits

  • Flexible schedule that supports work-life balance
  • Parental Leave – Paid maternal and paternal leave
  • Overtime pay
  • Medical insurance + reimbursement for vision and dental
  • Paid time off and paid holidays
  • Paid training and on-the-job development
  • Quarterly team-building luncheons
  • Annual multi-course year-end celebration in Downtown Birmingham
  • Employee referral bonus program
  • Employee of the Month/Quarter awards with recognition and perks

Company Description

Since 1976, Buckles & Buckles PLC has represented national banks in litigation with a commitment to effective, ethical, and compliant consumer debt collection. As an AV-rated, multi-state firm, we are proud to be recognized by our clients and the NCBA for compliance excellence, performance, and community service.