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Auto Collections Specialist Jobs (NOW HIRING)

JP Morgan Chase

Auto Collections Specialist III

Tempe, AZ

$18 - $24.50/hr

As a Collections Specialist III within JPMorganChase, you will play a crucial role in mitigating ... auto financing, investment advice, small business loans and payment processing. We're proud to lead ...

JPMorgan Chase & Co.

Auto Collections Specialist III

Tempe, AZ · On-site

$18 - $24.50/hr

As a Collections Specialist III within JPMorganChase, you will play a crucial role in mitigating ... auto financing, investment advice, small business loans and payment processing. We're proud to lead ...

JP Morgan Chase

Auto Collections Specialist I

Tampa, FL · On-site

$17.50 - $23.50/hr

As a Collections Specialist I within JPMorganChase, you will be the first point of contact for our ... auto financing, investment advice, small business loans and payment processing. We're proud to lead ...

JPMorgan Chase & Co

Auto Collections Specialist I

Tampa, FL · On-site

$17.50 - $23.50/hr

As a Collections Specialist I within JPMorganChase, you will be the first point of contact for our ... auto financing, investment advice, small business loans and payment processing. We're proud to lead ...

CFS

IL · Hybrid

$18 - $24.25/hr

Collections Specialist $55,000 to $65,000 per year plus discretionary bonus Hybrid Work Schedule ... Auto finance, transportation, equipment finance, or secured collateral collections experience ...

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How much do auto collections specialist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for auto collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is an auto collections specialist?

Auto Collections Specialists are professionals responsible for managing and recovering overdue payments on auto loans. They contact customers with delinquent accounts, negotiate payment arrangements, and work to resolve outstanding balances. Their goal is to minimize financial losses for lenders while maintaining positive relationships with borrowers. Auto Collections Specialists must have strong communication and negotiation skills, as well as knowledge of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as an auto collections specialist?

To thrive as an Auto Collections Specialist, you need strong knowledge of collections processes, account management, and typically a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and payment processing tools is commonly required. Outstanding negotiation, problem-solving, and effective communication skills help you manage delinquent accounts and build rapport with clients. These abilities are crucial for maximizing recoveries while maintaining positive customer relationships and ensuring compliance with regulations.

What are some common challenges faced by auto collections specialists, and how can they be effectively managed?

Auto Collections Specialists often encounter challenges such as dealing with difficult or unresponsive customers, managing high call volumes, and meeting collection targets within tight deadlines. Effective communication skills and empathy are crucial to navigating sensitive conversations while adhering to company policies and regulations. Staying organized with up-to-date account records and leveraging technology tools can help manage workloads efficiently. Building strong relationships with team members and supervisors also supports problem-solving and knowledge sharing in challenging situations.
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Auto Collections Specialist jobs near you
Infographic showing various Auto Collections Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Auto Collections Specialist

CornerStone Staffing

Fort Worth, TX • On-site

$19/hr

Full-time

Retirement, PTO

Posted 6 days ago

Job description

Auto Collections Specialist

Arlington, TX (76018) | 100% Onsite

$19/HR (INCREASES TO $22/HR UPON PERMANENT HIRE)

COLLECTIONS EXPERIENCE? WE WANT TO TALK TO YOU.

If you have a strong collections background and know how to negotiate payments, work past-due accounts, and hit performance goals, this could be a great next move.


MINIMUM QUALIFICATIONS

• 2+ years of recent collections experience (consumer or automotive preferred)

• Strong communication, active listening, negotiation, and basic computer skills

• Automotive finance or auto loan servicing experience

• Strong time management and multitasking abilities in a performance-driven environment

• Self-motivated with a goal-oriented mindset and ability to work mandatory overtime at month-end

• High School Diploma or GED required

COLLECTIONS COMPENSATION & SCHEDULE

Pay: $19/hr (increases to $22/hr upon permanent hire)

Hours:

• Shifts between 8AM-9PM; two days off each week

• Monday–Friday shifts include 8AM–5PM and 12PM–9PM rotations

• Up to two Saturdays per month (8AM–2PM)

• One Sunday per quarter (2PM–8PM)

• Mandatory overtime required at month-end

Full Time | Temp-to-Hire | W2

Start Date: September 2026

Job ID: 156953

COLLECTIONS ROLE IMPACT

You’ll help customers resolve past-due auto loan accounts while working toward clear individual collection goals. Your ability to connect with customers, negotiate solutions, and secure payment commitments directly impacts your success.

COLLECTIONS KEY RESPONSIBILITIES

• Handle inbound and outbound calls for past-due automotive loan accounts

• Negotiate payment arrangements and help customers resolve delinquent balances

• Work prioritized collection queues and follow established account-resolution strategies

• Accurately document conversations, payment commitments, and account activity

• Meet performance goals for customer contacts, payment commitments, call volume, and promises kept

COLLECTIONS Core Tools & Systems

• Automated collections management systems

• Microsoft Office (Word, Excel, Outlook)

• Call center phone systems and dialer platforms

• Customer account databases (CRM systems)

WHY CONSIDER THIS OPPORTUNITY?

Start at $19/hour in a temp-to-hire role with the opportunity to move to $22/hour upon permanent hire. Permanent employees may also qualify for monthly bonuses, a 401(k) with 6% employer match, pension plan, paid time off, and the opportunity to earn hybrid/remote status based on performance and attendance.

LEGAL NOTICE

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy