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Auto Collections Specialist Jobs (NOW HIRING)

Lobel Financial Corporation

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Collections Specialist (30+ day Auto Finance)

Anaheim, CA · On-site

$21 - $25/hr

Collections Specialist - Auto Finance Lobel Financial is hiring a Collections Specialist to join our growing auto finance collections team. This role is ideal for candidates with experience in ...

CornerStone Staffing

Collections Specialist

Tempe, AZ · On-site

$19/hr

Collections Specialist Location Tempe, AZ | Onsite Compensation & Schedule • $19/hour • Full-time, (Overtime Required) ROLE IMPACT Join a results-driven team focused on reducing auto loan ...

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Thelen Auto Group

Collections Specialist

Bay City, MI

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Thelen Auto Group

Collections Specialist

Saginaw, MI

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Vacatia

Collections Specialist

Fort Lauderdale, FL

$17.50 - $23.75/hr

As a Collections Specialist, you will play a critical role in supporting owners facing financial ... Proactively contact owners regarding past-due mortgage payments using phone, auto-dialer systems ...

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Auto Collections Specialist information

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How much do auto collections specialist jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for auto collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are Auto Collections Specialists?

Auto Collections Specialists are professionals responsible for managing and recovering overdue payments on auto loans. They contact customers with delinquent accounts, negotiate payment arrangements, and work to resolve outstanding balances. Their goal is to minimize financial losses for lenders while maintaining positive relationships with borrowers. Auto Collections Specialists must have strong communication and negotiation skills, as well as knowledge of relevant laws and regulations.

What is the highest paying job in the car industry?

In the automotive industry, high-paying roles include automotive executives, such as CEOs and general managers, as well as specialized positions like automotive engineers and design directors. Auto Collections Specialists typically earn moderate salaries, with higher earnings possible through management or executive roles that require extensive industry experience and leadership skills.

What does a collection specialist do?

A collection specialist is responsible for contacting customers to collect overdue payments, verifying account information, and negotiating payment arrangements. They often use collection software and must adhere to legal and company policies while maintaining professional communication. The role requires strong communication skills and attention to detail.

What are the key skills and qualifications needed to thrive as an Auto Collections Specialist, and why are they important?

To thrive as an Auto Collections Specialist, you need strong knowledge of collections processes, account management, and typically a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and payment processing tools is commonly required. Outstanding negotiation, problem-solving, and effective communication skills help you manage delinquent accounts and build rapport with clients. These abilities are crucial for maximizing recoveries while maintaining positive customer relationships and ensuring compliance with regulations.

What are some common challenges faced by Auto Collections Specialists, and how can they be effectively managed?

Auto Collections Specialists often encounter challenges such as dealing with difficult or unresponsive customers, managing high call volumes, and meeting collection targets within tight deadlines. Effective communication skills and empathy are crucial to navigating sensitive conversations while adhering to company policies and regulations. Staying organized with up-to-date account records and leveraging technology tools can help manage workloads efficiently. Building strong relationships with team members and supervisors also supports problem-solving and knowledge sharing in challenging situations.

What jobs in the US pay 300,000 a year?

Auto Collections Specialists typically do not earn $300,000 annually; such high salaries are more common in executive, medical, legal, or specialized technology roles. High-paying jobs often require advanced degrees, extensive experience, or leadership positions. Salaries above $300,000 are usually associated with senior management, specialized professionals, or business owners.

Is collection specialist a stressful job?

A collection specialist role can be stressful due to the pressure to recover debts while maintaining customer relationships. The job often involves strict deadlines, handling difficult conversations, and working with financial data, which can contribute to stress levels. However, experience, training, and a supportive work environment can help manage these challenges.
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What job categories do people searching Auto Collections Specialist jobs look for? The top searched job categories for Auto Collections Specialist jobs are:
Auto Collections Specialist jobs near you
Infographic showing various Auto Collections Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.
Collections Specialist (30+ day Auto Finance )

Collections Specialist (30+ day Auto Finance )

Lobel Financial Corporation

Anaheim, CA • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Collections Specialist - Auto Finance

Lobel Financial is hiring a Collections Specialist to join our growing auto finance collections team. This role is ideal for candidates with experience in collections, customer service, call center environments, or loan servicing who thrive in a fast-paced, goal-driven workplace.

Join one of the top 20 auto finance companies in the U.S. and enjoy competitive pay, strong benefits, work-life balance, and long-term career growth opportunities.

Job Summary

The Collections Specialist is responsible for contacting customers with delinquent auto loan accounts to secure payments, payment commitments, or repayment plans. This position combines customer service, negotiation, and compliance-focused collections work while ensuring a positive customer experience.

The ideal candidate is professional, detail-oriented, and comfortable handling high-volume inbound and outbound calls while meeting performance goals.

Key Responsibilities

  • Make inbound and outbound collection calls regarding delinquent auto loan accounts
  • Communicate with customers via phone, email, and written correspondence
  • Secure payments, payment promises, or establish repayment plans
  • Provide professional and empathetic customer service in a collection's environment
  • Review, process, and document account adjustments and updates
  • Resolve payment discrepancies, disputes, and short payments
  • Maintain accurate records of all customer interactions and collection activity
  • Follow all state and federal debt collection laws (FDCPA) and company policies
  • Manage an assigned portfolio of customer accounts
  • Meet or exceed individual and team collections performance metrics
  • Escalate accounts to supervisors or management when appropriate
  • Perform additional duties as assigned

Qualifications & Skills

  • High school diploma or equivalent
  • Previous experience in collections, customer service, call center, loan servicing, or sales preferred but we will teach the right candidate
  • Strong verbal and written communication skills
  • Excellent time management and multitasking abilities
  • Strong attention to detail and documentation accuracy
  • Ability to negotiate and problem-solve effectively
  • Computer proficiency, including Microsoft Office and account management systems
  • Ability to work in a fast-paced, metric-driven collections department
  • Ability to listen, speak, and enter data simultaneously
  • Bilingual English/Spanish preferred (may be required based on business needs)

Pay & Benefits

  • Competitive hourly pay: $21 - $25/hour
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Optional life insurance
  • Paid holidays
  • Paid vacation and sick time
  • Opportunities for internal promotion and career advancement

About Lobel Financial

Lobel Financial is a nationwide auto finance company specializing in the servicing of prime and sub-prime auto loans. Headquartered in Southern California, Lobel is known for its stable work environment, positive culture, and employee development opportunities.


Lobel Financial is an Equal Opportunity Employer.

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