ZipRecruiter

Log In

1

Auto Collections Specialist Jobs (NOW HIRING)

JPMorgan Chase & Co

Auto Collections Specialist III

Tempe, AZ · On-site

$18 - $24.50/hr

As a Collections Specialist III within JPMorganChase, you will play a crucial role in mitigating ... auto financing, investment advice, small business loans and payment processing. We're proud to lead ...

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Thelen Auto Group

Collections Specialist

Bay City, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Lobel Financial Corporation

Be Seen First

Collections Specialist (30+ day Auto Finance)

Anaheim, CA · On-site

$21 - $25/hr

Collections Specialist - Auto Finance Join one of the top 20 auto finance companies in the industry and grow with us! We offer in-house promotions, great benefits, work-life balance, and job ...

next page

Showing results 1-20

All JobsFinance and Insurance JobsCollection JobsAuto Collections Specialist Jobs

Auto Collections Specialist information

See salary details

$12

$21

$30

How much do auto collections specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for auto collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is an auto collections specialist?

Auto Collections Specialists are professionals responsible for managing and recovering overdue payments on auto loans. They contact customers with delinquent accounts, negotiate payment arrangements, and work to resolve outstanding balances. Their goal is to minimize financial losses for lenders while maintaining positive relationships with borrowers. Auto Collections Specialists must have strong communication and negotiation skills, as well as knowledge of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as an auto collections specialist?

To thrive as an Auto Collections Specialist, you need strong knowledge of collections processes, account management, and typically a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and payment processing tools is commonly required. Outstanding negotiation, problem-solving, and effective communication skills help you manage delinquent accounts and build rapport with clients. These abilities are crucial for maximizing recoveries while maintaining positive customer relationships and ensuring compliance with regulations.

What are some common challenges faced by auto collections specialists, and how can they be effectively managed?

Auto Collections Specialists often encounter challenges such as dealing with difficult or unresponsive customers, managing high call volumes, and meeting collection targets within tight deadlines. Effective communication skills and empathy are crucial to navigating sensitive conversations while adhering to company policies and regulations. Staying organized with up-to-date account records and leveraging technology tools can help manage workloads efficiently. Building strong relationships with team members and supervisors also supports problem-solving and knowledge sharing in challenging situations.
More about Auto Collections Specialist jobs

What job categories do people searching Auto Collections Specialist jobs look for?

The top searched job categories for Auto Collections Specialist jobs are:

Auto Collections Specialist jobs near you
Infographic showing various Auto Collections Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Auto Collections Specialist & Office Clerk

Hunter Automotive Group

Hendersonville, NC • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Join the Hunter Automotive Group Team
Hunter Automotive Group is looking for a reliable, organized, and customer-focused Auto Collections Specialist to join our team. This position is a great opportunity for someone with collections experience who enjoys working with customers, solving problems, and supporting daily dealership operations.
In this dual-role position, you will help manage customer accounts, assist with payment solutions, maintain accurate records, and provide administrative support to ensure smooth office operations.
What You'll Do
  • Customer Account Management & Collections
  • Manage customer accounts and assist with payment follow-up on past-due balances.
  • Communicate with customers professionally to discuss payment options and account solutions.
  • Work with customers to create realistic payment arrangements when needed.
  • Maintain accurate records of customer communication, payments, and account activity.
  • Assist with reviewing delinquent accounts and follow company procedures regarding account resolution.
  • Maintain confidentiality and follow all applicable collection guidelines.

Office & Administrative Support
  • Perform daily office tasks, including data entry, filing, and maintaining customer records.
  • Answer incoming calls and assist customers with questions or direct them to the appropriate department.
  • Process customer payments and update dealership systems accurately.
  • Assist with customer paperwork, vehicle files, and insurance verification.
  • Support management and dealership operations with administrative needs.

What We're Looking For
  • Previous collections experience required (auto, finance, medical, credit card, or similar industries welcome).
  • Previous administrative, office, or customer service experience preferred.
  • Strong communication and customer service skills.
  • Ability to handle difficult conversations professionally and respectfully.
  • Strong attention to detail and accuracy when managing records and payments.
  • Comfortable using computers, customer databases, and office software.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Positive attitude and strong work ethic.

Benefits & Perks
  • Competitive Pay
  • Performance Bonus Opportunities
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Paid Holidays
  • Employee Discounts
  • Career Growth Opportunities

About Hunter Automotive Group
At Hunter Automotive Group, our Core Focus is to improve the quality of life for our employees, customers, and community. We believe in building a team where employees can grow, contribute, and develop long-term careers.
  • Honesty
  • Continuous Improvement
  • Strong Work Ethic
  • Positive Attitude

Apply today and join the Hunter Automotive Group team!
Hunter Automotive Group is an Equal Opportunity Employer.

Apply