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Zeal Credit Union Jobs (NOW HIRING)

Zeal Credit Union

Member Service Specialist

Southfield, MI · On-site

$15 - $19/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist and immerse yourself in a vibrant, member-focused environment in Southfield, MI! This position offers the opportunity to make a real ...

Zeal Credit Union

Member Service Specialist

Southfield, MI · On-site

$15 - $19/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist and immerse yourself in a vibrant, member-focused environment in Southfield, MI! This position offers the opportunity to make a real ...

Zeal Credit Union

Member Service Specialist

Taylor, MI · On-site

$15.25 - $19.25/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist in the vibrant community of Allen Park! This position may require you to travel between the Allen Park Drive Thru, Woodhaven, and ...

Zeal Credit Union

Member Service Specialist

Taylor, MI · On-site

$15.25 - $19.25/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist in the vibrant community of Allen Park! This position may require you to travel between the Allen Park Drive Thru, Woodhaven, and ...

Zeal Credit Union

Member Service Specialist

Taylor, MI

$15.25 - $19.25/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist in the vibrant community of Allen Park! This position may require you to travel between the Allen Park Drive Thru, Woodhaven, and ...

Zeal Credit Union

Member Service Specialist

Southfield, MI · On-site

$15 - $19/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist and immerse yourself in a vibrant, member-focused environment in Southfield, MI! This position offers the opportunity to make a real ...

Zeal Credit Union

Member Service Specialist

Southfield, MI

$15 - $19/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist and immerse yourself in a vibrant, member-focused environment in Southfield, MI! This position offers the opportunity to make a real ...

Zeal Credit Union

Member Service Specialist

Southfield, MI · On-site

$15 - $19/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist and immerse yourself in a vibrant, member-focused environment in Southfield, MI! This position offers the opportunity to make a real ...

Zeal Credit Union

Member Service Specialist

Southfield, MI · On-site

$15.25 - $19/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist and immerse yourself in a vibrant, member-focused environment in Southfield, MI! This position offers the opportunity to make a real ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI.We're seeking a professional and ...

Zeal Credit Union

Collections Specialist

Livonia, MI

$17.25 - $23.50/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI. We're seeking a professional and ...

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Zeal Credit Union information

What opportunities for professional development and career advancement are available when working at Zeal Credit Union?

Zeal Credit Union is committed to investing in employee growth by offering various professional development programs, such as internal training sessions, tuition reimbursement, and opportunities to attend industry conferences. Team members often begin in entry-level positions, like Member Service Representative, and can advance to supervisory or management roles through demonstrated performance and continued learning. Zeal also encourages cross-departmental collaboration, which helps employees gain a broader understanding of credit union operations and opens up diverse career paths within the organization. The supportive work environment and structured mentorship initiatives further empower staff to reach their career goals.

What is Zeal Credit Union?

Zeal Credit Union is a not-for-profit financial cooperative that offers banking services such as savings accounts, checking accounts, loans, and mortgages to its members. Unlike traditional banks, credit unions like Zeal are owned by their members and focus on providing personalized service and competitive rates. Membership is typically open to individuals who live, work, worship, or attend school in certain areas, or who are affiliated with partner organizations. Zeal Credit Union aims to help members achieve their financial goals through a range of products and financial education resources.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need a solid understanding of financial products, customer service principles, and attention to detail, typically supported by a high school diploma or associate degree. Familiarity with banking software, cash handling procedures, and compliance regulations is also essential. Strong interpersonal skills, problem-solving abilities, and a friendly, trustworthy demeanor help build relationships and resolve member concerns effectively. These skills and qualities are crucial for ensuring member satisfaction, maintaining financial accuracy, and upholding the credit union's reputation.

What is the difference between Zeal Credit Union vs Zeal Credit Union Customer Service Representative?

AspectZeal Credit UnionZeal Credit Union Customer Service Representative
Primary RoleFinancial institution offering banking servicesFrontline staff assisting members with banking needs
CredentialsVaries; typically includes banking or finance knowledgeHigh school diploma; customer service skills; sometimes financial certifications
Work EnvironmentBranches, online platforms, community eventsBranch counters, call centers, online chat
Industry UsageFinancial services, credit unions

Zeal Credit Union is a financial institution providing banking services, while a Zeal Credit Union Customer Service Representative is a staff member working within the credit union to assist members. The representative role requires customer service skills and some financial knowledge, focusing on member interactions. Both roles are integral to the credit union's operations, but they differ in responsibilities and scope.

More about Zeal Credit Union jobs
What cities are hiring for Zeal Credit Union jobs? Cities with the most Zeal Credit Union job openings:
What states have the most Zeal Credit Union jobs? States with the most job openings for Zeal Credit Union jobs include:
What job categories do people searching Zeal Credit Union jobs look for? The top searched job categories for Zeal Credit Union jobs are:
Zeal Credit Union jobs near you
Infographic showing various Zeal Credit Union job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Member Service Specialist

Zeal Credit Union

Southfield, MI • On-site

$15 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Join Zeal Credit Union as a Full-Time Member Service Specialist and immerse yourself in a vibrant, member-focused environment in Southfield, MI! This position offers the opportunity to make a real difference in the lives of our valued members through exceptional customer service. Here, your passion for helping others will shine as you leverage your character and empathy to solve member issues collaboratively. This onsite role provides not just financial rewards but also the joy of working within a fun, high-performance culture where your contributions matter. Join a forward-thinking team dedicated to enriching member experiences every day.If you're ready to embrace a role that aligns with your passion for service and commitment to character, we want to hear from you! You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, Sick Time, and Paid Holidays. Take the leap and apply today to become part of the Zeal family!What it's like to be a Member Service Specialist?As a Full-Time Member Service Specialist at Zeal Credit Union, you'll be at the forefront of servicing our members with their day-to-day transactions, ensuring a seamless experience that exemplifies our dedication to customer service. Your role will include balancing your drawer accurately, opening new accounts, and facilitating loan intake. You'll have the opportunity to educate our members about our diverse range of products and services, helping them make informed decisions that align with their financial goals. Your passion for problem-solving and commitment to collaborative teamwork will be essential as you strive to create lasting relationships with our members, enhancing their overall experience at Zeal Credit Union.Are you the Member Service Specialist we're looking for?To thrive as a Full-Time Member Service Specialist at Zeal Credit Union, you'll need a unique blend of skills and experience. A minimum of six months of customer service experience is essential, along with a genuine passion for helping others. Strong problem-solving skills will enable you to address member inquiries with confidence and empathy. As an initiative taker, you should be proactive in identifying needs and finding effective solutions. Excellent communication skills are crucial for conveying complex information clearly and effectively, fostering an engaging atmosphere for our members.Moreover, a high attention to detail will ensure that all transactions and processes run smoothly, reinforcing our commitment to exceptional service. Your ability to embody these skills will greatly contribute to a positive, collaborative environment that prioritizes our members' needs.Knowledge and skills required for the position are: 6 months of customer service experiencePassion for helping othersStrong problem-solving skillsInitiative takerExcellent communication skillsHigh attention to detailPunctuality and regular onsite attendancePreferred experience:Loan experienceCash-handlingSchedule (subject to change)Monday: 8:45am-4:40pmTuesday: 8:45am-4:40pmWednesday: 8:45am-4:40pmThursday: 8:45am-4:40pmFriday: 8:45am-5:10pmWill you join our team?So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!Zeal Credit Union is committed to a policy of equal treatment and opportunity in every aspect of its relations with employees, without regard to race, sex, color, religion, gender identity, sexual orientation, height, weight, national origin, citizenship status, age, military or veteran status, or disability, or any other classification protected by applicable federal, state or municipal law. Applicants may request accommodation during the application process by contacting 800-321-8570 OR mail-HumanResource@zealcu.org.
Job Posted by ApplicantPro