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Auto Collections Specialist Jobs (NOW HIRING)

Veros Credit, LLC

Collections Specialist

Santa Ana, CA · On-site

$20 - $26.50/hr

The Strategic Collections Specialist - Exotic Auto & Powersports Loans plays a vital role in managing and servicing past-due consumer loan accounts originated by our strategic high-end auto and ...

Vacatia

Collections Specialist

Maitland, FL · On-site

$17.25 - $23.25/hr

As a Mortgage Collections Specialist, you will play a critical role in supporting owners facing ... Proactively contact owners regarding past-due mortgage payments using phone, auto-dialer systems ...

Vacatia

Collections Specialist

Fort Lauderdale, FL · On-site

$17.75 - $24/hr

As a Mortgage Collections Specialist, you will play a critical role in supporting owners facing ... Proactively contact owners regarding past-due mortgage payments using phone, auto-dialer systems ...

Vacatia

Collections Specialist

Fort Lauderdale, FL · On-site

$17.50 - $23.75/hr

As a Mortgage Collections Specialist, you will play a critical role in supporting owners facing ... Proactively contact owners regarding past-due mortgage payments using phone, auto-dialer systems ...

Veros Credit, LLC

Collections Specialist

Santa Ana, CA · On-site

$20 - $26.50/hr

About The Position The Strategic Collections Specialist - Exotic Auto & Powersports Loans plays a vital role in managing and servicing past-due consumer loan accounts originated by our strategic high ...

Vacatia

Collections Specialist

Maitland, FL · On-site

$17.25 - $23.25/hr

As a Mortgage Collections Specialist, you will play a critical role in supporting owners facing ... Proactively contact owners regarding past-due mortgage payments using phone, auto-dialer systems ...

Vacatia

Collections Specialist

Maitland, FL · On-site

$17.25 - $23.25/hr

As a Mortgage Collections Specialist, you will play a critical role in supporting owners facing ... Proactively contact owners regarding past-due mortgage payments using phone, auto-dialer systems ...

Veros Credit, LLC

Collections Specialist

Santa Ana, CA · On-site

$20 - $26.50/hr

About The Position The Strategic Collections Specialist - Exotic Auto & Powersports Loans plays a vital role in managing and servicing past-due consumer loan accounts originated by our strategic high ...

Russell Tobin

Collections Specialist

Atlanta, GA · On-site

$17.75 - $24/hr

About the Job Russell Tobin is seeking a detail-oriented and analytical Collections Specialist to ... Auto, home, and pet insurance options * Employee discounts with preferred vendors More about us:

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Auto Collections Specialist information

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How much do auto collections specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for auto collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is an auto collections specialist?

Auto Collections Specialists are professionals responsible for managing and recovering overdue payments on auto loans. They contact customers with delinquent accounts, negotiate payment arrangements, and work to resolve outstanding balances. Their goal is to minimize financial losses for lenders while maintaining positive relationships with borrowers. Auto Collections Specialists must have strong communication and negotiation skills, as well as knowledge of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as an auto collections specialist?

To thrive as an Auto Collections Specialist, you need strong knowledge of collections processes, account management, and typically a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and payment processing tools is commonly required. Outstanding negotiation, problem-solving, and effective communication skills help you manage delinquent accounts and build rapport with clients. These abilities are crucial for maximizing recoveries while maintaining positive customer relationships and ensuring compliance with regulations.

What are some common challenges faced by auto collections specialists, and how can they be effectively managed?

Auto Collections Specialists often encounter challenges such as dealing with difficult or unresponsive customers, managing high call volumes, and meeting collection targets within tight deadlines. Effective communication skills and empathy are crucial to navigating sensitive conversations while adhering to company policies and regulations. Staying organized with up-to-date account records and leveraging technology tools can help manage workloads efficiently. Building strong relationships with team members and supervisors also supports problem-solving and knowledge sharing in challenging situations.
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Auto Collections Specialist jobs near you
Infographic showing various Auto Collections Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Collections Specialist

Automotive Management Services

Charlotte, NC

$18 - $24.50/hr

Full-time

Posted 19 days ago

Job description

Crown Auto Group's affiliated finance company, AMS Financial is NOW HIRING – EXPERIENCED SUBPRIME AUTO LOAN ACCOUNT REPRESENTATIVE

AMS is seeking an experienced Subprime Auto Loan Account Representative to join our Collections Department. We are looking for a motivated, professional, and results-driven individual who understands the subprime auto finance industry and knows how to effectively communicate with customers regarding delinquent accounts.

Responsibilities:
• Manage an assigned portfolio of subprime auto loan accounts
• Contact customers regarding past-due payments and account issues
• Negotiate payment arrangements and obtain promises to pay
• Follow up consistently to ensure commitments are kept
• Work with customers to resolve delinquency and prevent further escalation
• Maintain accurate and detailed account notes
• Identify accounts requiring additional collection action
• Work closely with the Collections Department and management
• Meet individual and departmental collection goals
• Maintain professional and compliant communication with customers

Qualifications:
• Previous subprime auto finance or collections experience preferred
• Experience handling delinquent accounts and payment arrangements
• Strong verbal and written communication skills
• Excellent negotiation and problem-solving abilities
• Self-motivated, dependable, and results-oriented
• Ability to work in a fast-paced collections environment
• Strong attention to detail and organizational skills
• Knowledge of the repossession and recovery process is a plus

Ideal Candidate:
Someone who is comfortable speaking with customers, understands the importance of consistent follow-up, can handle difficult conversations professionally, and is driven to produce results.

Apply today to join the AMS Collections Team!


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