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Bank Debt Collection Jobs (NOW HIRING)

Blitt and Gaines

Debt Collector

Des Moines, IA · On-site

$18 - $25/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Verify and confirm customer account details and banking information * Process secure payments and ...

Blitt and Gaines

Debt Collector

Naperville, IL · On-site

$18 - $25/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Verify and confirm customer account details and banking information * Process secure payments and ...

Blitt and Gaines

Debt Collector

Saint Louis, MO · On-site

$18 - $25/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Verify and confirm customer account details and banking information * Process secure payments and ...

Blitt and Gaines

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Verify and confirm customer account details and banking information * Process secure payments and ...

D & A Services, LLC

Bilingual Collectors

Houston, TX · On-site

$17 - $23/hr

Houston, TX $17 - $23 Hourly 100 % On-Site Role D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established ...

D & A Services, LLC

Bilingual Collectors

Houston, TX · On-site

$17 - $23/hr

Houston, TX$17 ‒ $23 Hourly100 % On-Site Role D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established ...

D & A Services, LLC

Bilingual Collectors

Houston, TX · On-site

$17 - $23/hr

Houston, TX $17 $23 Hourly 100 % On-Site Role D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in ...

Trustmark Bank

Collection Specialist II

Ridgeland, MS · On-site

$16 - $21.75/hr

... privacy and fair debt collection regulations, bankruptcy, repossession, including replevins ... Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job ...

Trustmark Bank

Collection Specialist II

Ridgeland, MS · On-site

$16 - $21.75/hr

... privacy and fair debt collection regulations, bankruptcy, repossession, including replevins ... Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job ...

Trustmark Bank

Collection Specialist II

Ridgeland, MS · On-site

$16 - $21.75/hr

... privacy and fair debt collection regulations, bankruptcy, repossession, including replevins ... Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job ...

Vets Hired

Credit & Collection Specialist

Cypress, CA · On-site

$23 - $30.75/hr

... account management, debt collection, and payment reconciliation. The role supports revenue ... Reconcile accounts receivable cash receipts and bank records. * Apply customer payments and ...

Camali Services

Debt Settlement Specialist

Orlando, FL · On-site

Work with clients to resolve accounts where debt collection efforts have been escalated by lenders or banking institutions. * Proactively take ownership of, resolve, and prevent further client debt ...

Camali Services

Debt Settlement Specialist

Orlando, FL · On-site

Work with clients to resolve accounts where debt collection efforts have been escalated by lenders or banking institutions. * Proactively take ownership of, resolve, and prevent further client debt ...

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Bank Debt Collection information

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$36

How much do bank debt collection jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for bank debt collection in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is a bank debt collection agent?

Bank debt collectors are professionals or agencies hired by banks to recover outstanding debts from customers who have failed to make payments on loans, credit cards, or other financial products. Their role involves contacting debtors, negotiating repayment plans, and sometimes taking legal action if debts remain unpaid. They must follow strict regulations to ensure fair treatment of borrowers and protect consumer rights. Bank debt collectors often use phone calls, letters, and sometimes in-person visits to encourage repayment. Their main goal is to help banks recover owed money while maintaining compliance with relevant laws.

What are the key skills and qualifications needed to thrive as a bank debt collection agent?

To thrive as a Bank Debt Collection Agent, you need a solid understanding of financial regulations, debt recovery processes, and strong negotiation skills, often supported by a background in finance or customer service. Familiarity with collections management software, CRM systems, and compliance tools is typically required. Excellent communication, resilience, and problem-solving abilities help agents handle difficult conversations and maintain professionalism. These skills are crucial for recovering debts effectively while preserving client relationships and ensuring adherence to legal standards.

What are some common challenges faced by professionals in bank debt collection, and how can they be managed effectively?

Bank debt collection professionals often encounter challenges such as dealing with unresponsive or distressed clients, adhering to strict regulatory and compliance guidelines, and managing a high volume of accounts. Effective communication and negotiation skills are essential for building rapport and encouraging repayment. Staying organized and up-to-date with legal requirements helps avoid compliance issues, while collaboration with legal teams and other departments can assist in resolving complex cases and improving recovery rates.

What is the difference between Bank Debt Collection vs Credit Analyst?

AspectBank Debt CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections departments, often in call centers or officesFinancial institutions, analyzing credit data in office settings
Employer & Industry UsageBanks, lending companies, debt collection agenciesBanks, investment firms, credit departments
Common Search & ComparisonOften compared for debt recovery rolesCompared for credit risk assessment roles

Bank Debt Collectors focus on recovering overdue payments by contacting debtors, often working in call centers. Credit Analysts evaluate creditworthiness of individuals or companies to inform lending decisions. While both roles involve financial data, debt collectors primarily pursue overdue payments, whereas credit analysts assess risk before extending credit.

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The most popular types of Bank Debt Collection jobs are:

What states have the most Bank Debt Collection jobs?

States with the most job openings for Bank Debt Collection jobs include:

What job categories do people searching Bank Debt Collection jobs look for?

The top searched job categories for Bank Debt Collection jobs are:

Bank Debt Collection jobs near you
Infographic showing various Bank Debt Collection job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.

Debt Collector

Blitt and Gaines

Des Moines, IA • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

About Blitt and Gaines, P.C.
Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation's largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services.
At the heart of our firm are people-our clients, our employees, and the partnerships we build. Guided by our philosophy-Collect Compliantly. Litigate Ethically. Lead Effectively. Exceed Expectations. Expect Excellence-we uphold integrity, respect, and fairness in every interaction.
Job Summary:
Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations.
If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you.
Essential Duties:
  • Manage a high volume of inbound and outbound calls in a fast-paced collections environment
  • Maintain and update assigned accounts within the collections system daily
  • Monitor and respond to client voicemail boxes, documenting and resolving messages promptly
  • Negotiate payment arrangements and settlements in accordance with company and client guidelines
  • Accurately update customer account information and notes
  • Verify and confirm customer account details and banking information
  • Process secure payments and update payment methods as needed
  • Investigate and resolve discrepancies on accounts
  • Communicate professionally with consumers, attorneys, and third-party representatives
  • Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies
  • Assist the team with projects and other departmental tasks assigned

Performance Expectations:
Performance is measured monthly through scorecards evaluating:
  • Productivity metrics
  • Compliance with regulatory and internal standards
  • Attendance and punctuality

Performance is benchmarked against peers with rankings provided.
Requirements
Education/Experience:
  • Previous collections experience required
  • High school diploma required; associate or bachelor's degree preferred
  • Experience in collections, customer service, sales, call centers, or QA is a plus
  • Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite)
  • Solid understanding of federal and state debt collection laws, including FDCPA

Knowledge/Skills/Abilities:
  • Excellent verbal and written communication skills
  • Strong negotiation and problem-solving abilities
  • High attention to detail and organizational skills
  • Professional demeanor with a customer-first attitude
  • Ability to multitask, prioritize, and manage time effectively
  • Self-motivated, accountable, and able to work independently
  • Positive mindset with adaptability and drive to learn
  • Comfortable working in a performance driven, bonus structured environment

What We Offer:
  • Competitive base pay
  • Monthly performance-based bonus opportunities
  • Paid Time Off (PTO) and Paid Holidays
  • Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
  • Short-Term Disability
  • 401 (k) retirement plan
  • Profit sharing
  • Professional Growth and Advancement Opportunities

Join Our Team
At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today!
Salary Description
$18 - $25

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