Acquires and maintains knowledge of regulations affecting the recovery function, such as Fair Debt Collection Practices Act, as well as bank products and their benefits. Bona Fide Occupational ...
Acquires and maintains knowledge of regulations affecting the recovery function, such as Fair Debt Collection Practices Act, as well as bank products and their benefits. Bona Fide Occupational ...
Debt Collector
Vernon Hills, IL · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Debt Collector
Vernon Hills, IL · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Debt Collector
Merrillville, IN · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Debt Collector
Merrillville, IN · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Acquires and maintains knowledge of regulations affecting the recovery function, such as Fair Debt Collection Practices Act, as well as bank products and their benefits. Bona Fide Occupational ...
Acquires and maintains knowledge of regulations affecting the recovery function, such as Fair Debt Collection Practices Act, as well as bank products and their benefits. Bona Fide Occupational ...
Debt Collector
Merrillville, IN · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Quick apply
Debt Collector
Merrillville, IN · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Debt Collector
Urbandale, IA · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Quick apply
Debt Collector
Urbandale, IA · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Debt Collector
Saint Louis, MO · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Debt Collector
Saint Louis, MO · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Debt Collector
Des Moines, IA · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Debt Collector
Des Moines, IA · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Debt Collector
Vernon Hills, IL · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Quick apply
Debt Collector
Vernon Hills, IL · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Collections Specialist - Experienced
Houston, TX · On-site +1
$15 - $18/hr
A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great ...
Collections Specialist - Experienced
Houston, TX · On-site +1
$15 - $18/hr
A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great ...
... Fair Debt Collection Practices Act), with the goal of reaching settlements that are in the best ... Review client's banking account to determine funds necessary and available to execute the program
New
... Fair Debt Collection Practices Act), with the goal of reaching settlements that are in the best ... Review client's banking account to determine funds necessary and available to execute the program
New
Financial Analyst
San Francisco, CA · On-site
$55K - $75K/yr
... banking, accounting, and tax records in order to trace the movement of funds, identify assets to pursue for collection or to assess a debtor's ability to make payments. The contractor will be ...
Financial Analyst
San Francisco, CA · On-site
$55K - $75K/yr
... banking, accounting, and tax records in order to trace the movement of funds, identify assets to pursue for collection or to assess a debtor's ability to make payments. The contractor will be ...
Debt Collector
Merrillville, IN · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Debt Collector
Merrillville, IN · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Financial Analyst
$55K - $75K/yr
... banking, accounting, and tax records in order to trace the movement of funds, identify assets to pursue for collection or to assess a debtor's ability to make payments. The contractor will be ...
Financial Analyst
$55K - $75K/yr
... banking, accounting, and tax records in order to trace the movement of funds, identify assets to pursue for collection or to assess a debtor's ability to make payments. The contractor will be ...
Mortgage Collections Specialist, Irving TX
Irving, TX · On-site
$23 - $25/hr
Prior experience in debt collection preferred * Mortgage banking experience preferred * Telecommunication experience preferred Details * Contract to Permanent Role with a Growing Company * Location:
Mortgage Collections Specialist, Irving TX
Irving, TX · On-site
$23 - $25/hr
Prior experience in debt collection preferred * Mortgage banking experience preferred * Telecommunication experience preferred Details * Contract to Permanent Role with a Growing Company * Location:
Debt Collector
Saint Louis, MO · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Debt Collector
Saint Louis, MO · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Collector Trainee - Bilingual- Spanish Speaking
Des Plaines, IL · On-site +1
$15 - $18/hr
A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great ...
Collector Trainee - Bilingual- Spanish Speaking
Des Plaines, IL · On-site +1
$15 - $18/hr
A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great ...
Collector Trainee - Bilingual Spanish Speaking
Saint Petersburg, FL · On-site +1
$15 - $18/hr
A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great ...
Collector Trainee - Bilingual Spanish Speaking
Saint Petersburg, FL · On-site +1
$15 - $18/hr
A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great ...
Debt Collector
Des Moines, IA · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Debt Collector
Des Moines, IA · On-site
$18 - $25/hr
Verify and confirm customer account details and banking information * Process secure payments and ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...
Compile the external debt statistics of World Bank Debtor Reporting System (DRS) reporting ... Participate in the design, development, and testing of the World Bank DRSpcoming Data Collection ...
Compile the external debt statistics of World Bank Debtor Reporting System (DRS) reporting ... Participate in the design, development, and testing of the World Bank DRSpcoming Data Collection ...
Bank Debt Collection information
See salary details
$7.21 - $9.86
5% of jobs
$9.86 - $12.50
0% of jobs
$12.50 - $15.14
5% of jobs
$15.14 - $17.79
13% of jobs
$17.99 is the 25th percentile. Wages below this are outliers.
$17.79 - $20.43
24% of jobs
The median wage is $20.87 / hr.
$20.43 - $23.08
16% of jobs
$23.08 - $25.72
8% of jobs
$26.95 is the 75th percentile. Wages above this are outliers.
$25.72 - $28.37
7% of jobs
$28.37 - $31.01
6% of jobs
$31.01 - $33.65
5% of jobs
$33.65 - $36.30
9% of jobs
$7
$22
$36
How much do bank debt collection jobs pay per hour?
As of Jun 1, 2026, the average hourly pay for bank debt collection in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Bank Debt Collection Agent, and why are they important?
To thrive as a Bank Debt Collection Agent, you need a solid understanding of financial regulations, debt recovery processes, and strong negotiation skills, often supported by a background in finance or customer service. Familiarity with collections management software, CRM systems, and compliance tools is typically required. Excellent communication, resilience, and problem-solving abilities help agents handle difficult conversations and maintain professionalism. These skills are crucial for recovering debts effectively while preserving client relationships and ensuring adherence to legal standards.
What are some common challenges faced by professionals in bank debt collection, and how can they be managed effectively?
Bank debt collection professionals often encounter challenges such as dealing with unresponsive or distressed clients, adhering to strict regulatory and compliance guidelines, and managing a high volume of accounts. Effective communication and negotiation skills are essential for building rapport and encouraging repayment. Staying organized and up-to-date with legal requirements helps avoid compliance issues, while collaboration with legal teams and other departments can assist in resolving complex cases and improving recovery rates.
What are bank debt collectors?
Bank debt collectors are professionals or agencies hired by banks to recover outstanding debts from customers who have failed to make payments on loans, credit cards, or other financial products. Their role involves contacting debtors, negotiating repayment plans, and sometimes taking legal action if debts remain unpaid. They must follow strict regulations to ensure fair treatment of borrowers and protect consumer rights. Bank debt collectors often use phone calls, letters, and sometimes in-person visits to encourage repayment. Their main goal is to help banks recover owed money while maintaining compliance with relevant laws.
What is the difference between Bank Debt Collection vs Credit Analyst?
| Aspect | Bank Debt Collection | Credit Analyst |
|---|---|---|
| Required Credentials | High school diploma or equivalent; sometimes certifications in collections | Bachelor's degree in finance, economics, or related field |
| Work Environment | Collections departments, often in call centers or offices | Financial institutions, analyzing credit data in office settings |
| Employer & Industry Usage | Banks, lending companies, debt collection agencies | Banks, investment firms, credit departments |
| Common Search & Comparison | Often compared for debt recovery roles | Compared for credit risk assessment roles |
Bank Debt Collectors focus on recovering overdue payments by contacting debtors, often working in call centers. Credit Analysts evaluate creditworthiness of individuals or companies to inform lending decisions. While both roles involve financial data, debt collectors primarily pursue overdue payments, whereas credit analysts assess risk before extending credit.
More about Bank Debt Collection jobs
What are the most commonly searched types of Bank Debt Collection jobs? The most popular types of Bank Debt Collection jobs are:
What states have the most Bank Debt Collection jobs? States with the most job openings for Bank Debt Collection jobs include:
What job categories do people searching Bank Debt Collection jobs look for? The top searched job categories for Bank Debt Collection jobs are:
Full-time
Posted 29 days ago
First Commonwealth Bank rating
7.7
Based on 11 frontline employees who took The Breakroom Quiz
74th of 141 rated banks
Job description
**Candidate must reside in PA or OH to be Telecommuting eligible.
The Special Assets Department is a vital part of the Bank's daily operations. As a Borrower Assistant Representative, you will engage with borrowers to work towards a resolution of debt repayment. Use a consultative approach to offer alternate courses of action and/or methods of recovery acceptable under terms of loan contracts. Perform assignments and special projects necessary to support the collection and recovery efforts on past-due accounts. Initiate contact with clients via telephone, letter, and other forms of communication as needed. Must take detail notes and enter system codes in the Collection System of all actions taken.
Essential Job Responsibilities
1. Performs tasks necessary to support the collection and recovery efforts on past-due consumer loans, Direct Installment Loans, Indirect Installment, Charge Cards, Mortgages, HEL, and Personal Credit Lines accounts.
2. Uses Collection System to determine priority of assigned delinquent loans and works to maintain a satisfactory percentage of past-due accounts.
3. Locates and contacts delinquent borrowers in order to secure payments and bring accounts to current status; tactfully probes for information leading to the location of the client and collateral, if appropriate.
4. Initiates contact with clients via telephone, letter, and other forms of communication as needed and enters detailed notes and system codes in the Collection System of all actions taken.
5. Establishes and maintains records relating to delinquent loan accounts and updates files to indicate the date(s) payment(s) received.
6. Evaluates clients' financial strength and capacity to repay outstanding debt.
7. Works with borrowers toward resolution, offers alternate courses of action and/or uses methods of recovery acceptable under terms of loan contracts.
8. Reviews bank records and transactions to resolve misapplied payments, researches to ensure payments are properly credited, evaluates regular and irregular payments to determine how to apply, i.e., principal, interest, escrow, and/or late fees.
9. Contributes to the bank's growth and client satisfaction by helping clients resolve problems with their banking transactions.
10. Informs clients of amount due, disposition of assets, and any further obligation.
11. Works with Department Manager prior to charge-off, making specific recommendations, in order to develop a plan to minimize loan loss, which could include reduced future payments.
12. Acquires and maintains knowledge of regulations affecting the recovery function, such as Fair Debt Collection Practices Act, as well as bank products and their benefits.
Bona Fide Occupational Qualifications
1. High School diploma or equivalent required.
2. A minimum of one (1) year related experience required.
3. Strong communication, interpersonal, computer, analytical, and mathematical skills required.
4. Must acquire and maintain knowledge of current resource recovery laws and regulations, such as Fair Debt Collection Practices Act.
5. Ability to wear hands-free telephone headset.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The Special Assets Department is a vital part of the Bank's daily operations. As a Borrower Assistant Representative, you will engage with borrowers to work towards a resolution of debt repayment. Use a consultative approach to offer alternate courses of action and/or methods of recovery acceptable under terms of loan contracts. Perform assignments and special projects necessary to support the collection and recovery efforts on past-due accounts. Initiate contact with clients via telephone, letter, and other forms of communication as needed. Must take detail notes and enter system codes in the Collection System of all actions taken.
Essential Job Responsibilities
1. Performs tasks necessary to support the collection and recovery efforts on past-due consumer loans, Direct Installment Loans, Indirect Installment, Charge Cards, Mortgages, HEL, and Personal Credit Lines accounts.
2. Uses Collection System to determine priority of assigned delinquent loans and works to maintain a satisfactory percentage of past-due accounts.
3. Locates and contacts delinquent borrowers in order to secure payments and bring accounts to current status; tactfully probes for information leading to the location of the client and collateral, if appropriate.
4. Initiates contact with clients via telephone, letter, and other forms of communication as needed and enters detailed notes and system codes in the Collection System of all actions taken.
5. Establishes and maintains records relating to delinquent loan accounts and updates files to indicate the date(s) payment(s) received.
6. Evaluates clients' financial strength and capacity to repay outstanding debt.
7. Works with borrowers toward resolution, offers alternate courses of action and/or uses methods of recovery acceptable under terms of loan contracts.
8. Reviews bank records and transactions to resolve misapplied payments, researches to ensure payments are properly credited, evaluates regular and irregular payments to determine how to apply, i.e., principal, interest, escrow, and/or late fees.
9. Contributes to the bank's growth and client satisfaction by helping clients resolve problems with their banking transactions.
10. Informs clients of amount due, disposition of assets, and any further obligation.
11. Works with Department Manager prior to charge-off, making specific recommendations, in order to develop a plan to minimize loan loss, which could include reduced future payments.
12. Acquires and maintains knowledge of regulations affecting the recovery function, such as Fair Debt Collection Practices Act, as well as bank products and their benefits.
Bona Fide Occupational Qualifications
1. High School diploma or equivalent required.
2. A minimum of one (1) year related experience required.
3. Strong communication, interpersonal, computer, analytical, and mathematical skills required.
4. Must acquire and maintain knowledge of current resource recovery laws and regulations, such as Fair Debt Collection Practices Act.
5. Ability to wear hands-free telephone headset.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.