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Debt Collection Specialist Jobs (NOW HIRING)

RNR Tire Express

$16.25 - $21.75/hr

The specialist will actively contact customers to arrange payments, negotiate solutions, and ... Knowledge of debt collection regulations (e.g., FDCPA) is a plus. * Ability to work in an office ...

RNR Tire Express

Collection Specialist

Saint Louis, MO · On-site

$20/hr

The specialist will actively contact customers to arrange payments, negotiate solutions, and ... Knowledge of debt collection regulations (e.g., FDCPA) is a plus. * Ability to work in an office ...

RNR Tire Express

Collection Specialist

Saint Louis, MO · On-site

$20/hr

The specialist will actively contact customers to arrange payments, negotiate solutions, and ... Knowledge of debt collection regulations (e.g., FDCPA) is a plus.Ability to work in an office ...

Vets Hired

Credit & Collection Specialist

Cypress, CA · On-site

$23 - $30.75/hr

... debt collection, and payment reconciliation. The role supports revenue protection by maintaining customer accounts, assigning credit limits, resolving payment issues, monitoring financial risk, and ...

DreamFinders

$18.25 - $24.50/hr

Collection Specialist responsibilities are: * Monitoring customer accounts and detecting overdue payments * Collecting and analyzing data for a selected payment/debt history * Reaching out to ...

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Debt Collection Specialist information

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How much do debt collection specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for debt collection specialist in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is a debt collection specialist?

Debt Collection Specialists are professionals responsible for recovering overdue payments from individuals or businesses on behalf of creditors. They contact debtors via phone, email, or letters, negotiate repayment plans, and maintain accurate records of all collection activities. Their role often requires strong communication and negotiation skills, as well as knowledge of relevant laws and regulations. Debt Collection Specialists may work for collection agencies, financial institutions, or directly within companies that offer credit to customers.

What are the key skills and qualifications needed to thrive as a debt collection specialist?

To thrive as a Debt Collection Specialist, you need strong negotiation, communication, and analytical skills, typically supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and knowledge of relevant regulations like the Fair Debt Collection Practices Act (FDCPA) are important. Excellent interpersonal skills, patience, and resilience help in building rapport with clients and handling challenging conversations. These abilities are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What are some common challenges debt collection specialists face, and how can they effectively navigate them?

Debt Collection Specialists often encounter challenges such as dealing with unresponsive or distressed debtors, maintaining compliance with federal and state regulations, and achieving collection targets without damaging customer relationships. To navigate these challenges, specialists rely on excellent communication skills, empathy, and strong knowledge of relevant laws like the Fair Debt Collection Practices Act (FDCPA). Proactive problem-solving, ongoing training, and support from experienced team members also help specialists handle difficult situations while staying professional and effective.

What is the difference between Debt Collection Specialist vs Credit Analyst?

AspectDebt Collection SpecialistCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collections or financeBachelor's degree in finance, accounting, or related field
Work EnvironmentCollections agencies, financial institutions, or corporate collections departmentsBanks, lending companies, or financial services firms
Employer & Industry UsagePrimarily in debt recovery and collectionsIn credit risk assessment and loan evaluation
Common Search & Comparison IntentUnderstanding roles in debt recoveryAssessing creditworthiness and financial risk

While both roles involve finance and customer interaction, a Debt Collection Specialist focuses on recovering overdue payments, often working in collections agencies or departments. A Credit Analyst evaluates credit data to determine loan eligibility and financial risk. The roles differ in their primary objectives but share some foundational financial knowledge and communication skills.

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Debt Collection Specialist jobs near you
Infographic showing various Debt Collection Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.

Debt Collection Specialist (No Weekends!)

Aliance one

Maumee, OH • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Contact customers by phone to discuss repayment options and respond to inbound inquiries.

  • Manage an assigned portfolio of customer accounts, documenting interactions and maintaining accurate account records.

  • Negotiate payment arrangements, settlements, or hardship options within established guidelines and meet performance goals related to collections.

Job description

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.
Job Description:
Make an Impact While Building Your Career
Every conversation has the power to make a difference.
We're looking for compassionate, driven, and goal-oriented individuals who thrive on helping others while achieving meaningful results. As a Collections Specialist, you'll work with customers to understand their financial situation, provide personalized repayment solutions, and help them take positive steps toward financial stability.
If you're a strong communicator who enjoys solving problems, building relationships, and earning performance-based rewards, this is an opportunity to grow your career with a company that values your success.
Why You'll Love Working With Us
We are here to welcome, listen, engage, resolve, and amaze.
Our people are at the heart of everything we do. We foster a supportive, collaborative environment where your contributions are recognized, your growth is encouraged, and your success is celebrated. Through paid training, ongoing coaching, and advancement opportunities, we'll equip you with everything you need to excel.
Location
Onsite
1684 Woodlands Drive
Maumee, OH 43537
Compensation
  • $18.00 per hour starting pay
  • Large incentive options -the more you achieve, the more you can earn.
  • Paid training from day one.

Outstanding Benefits
We believe in taking care of our employees both inside and outside of work.
Our comprehensive benefits package includes:
  • Medical, Dental & Vision Insurance
  • Health Savings Account (HSA) & Flexible Spending Account (FSA)
  • Paid Time Off (PTO)
  • Optional Daily Pay
  • Employee Assistance Program (EAP)
  • 401(k) eligibility after 90 days
  • Career development and advancement opportunities
  • Health benefits beginning the first day of the month following your hire date (or immediately if hired on the first day of the month)

What You'll Do
In this role, you'll:
  • Build positive relationships with customers through professional, solution-focused conversations.
  • Manage an assigned portfolio of customer accounts using company systems.
  • Contact customers by phone and respond to inbound inquiries regarding repayment options.
  • Understand each customer's financial situation and identify the best available payment solution.
  • Negotiate payment arrangements, settlements, or hardship options within established guidelines.
  • Maintain accurate account documentation after every customer interaction.
  • Meet performance goals related to quality, productivity, customer engagement, and collections.
  • Follow all company policies and regulatory requirements while protecting confidential customer information.

What Makes You a Great Fit
We're looking for individuals who are:
  • Motivated by goals and personal achievement.
  • Excellent communicators with strong listening and negotiation skills.
  • Empathetic and professional when assisting customers through difficult financial situations.
  • Comfortable working in a fast-paced, structured call center environment.
  • Organized, detail-oriented, and able to manage multiple tasks.
  • Team players who also work well independently.

Preferred Qualifications
  • Six months or more of experience in collections, customer service, call center, sales, or another customer-facing role.
  • Previous collections experience is a plus but not required.

Your Success Starts Here
This is more than just a collections job-it's an opportunity to develop valuable communication, negotiation, and customer service skills while earning competitive pay, uncapped incentives, and building a long-term career.
If you're ready to make an impact, grow professionally, and be rewarded for your performance, we'd love to meet you. Apply today!
#ZRPSG
#ZRPSG
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at recruiting@allianceoneinc.com.
Questions?
  • Please review our privacy notice available at the following www.allianceoneinc.com/careers
  • For additional information on AllianceOne visit our website at www.allianceoneinc.com

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