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Credit Collection Specialist Jobs (NOW HIRING)

Vets Hired

Credit & Collection Specialist

Cypress, CA

$23 - $30.75/hr

Job Summary The Credit & Collection Specialist is responsible for managing the full accounts receivable and commercial collections process, including credit evaluations, risk assessment, customer ...

Posted today

Exemplis LLC

Credit & Collection Specialist

Cypress, CA · On-site

$22.62 - $31.67/hr

... credit lines within designated LOA and collection correspondence - all within a fast-paced goal ... C&C Specialist will present this information to supervisor and/or manager to discuss next steps ...

Exemplis

Credit & Collection Specialist

Cypress, CA · Hybrid

$22.62 - $31.67/hr

... credit lines within designated LOA and collection correspondence - all within a fast-paced goal ... C&C Specialist will present this information to supervisor and/or manager to discuss next steps.

PrePass

Credit and Collection Specialist

Phoenix, AZ · On-site

$21.50 - $28.75/hr

We are looking for a motivated and detail-oriented Credit and Collection Specialist to join our dynamic Finance team. In this role, you will play a key part in managing accounts receivable balances ...

PrePass

Credit and Collection Specialist

Phoenix, AZ · On-site

$21.50 - $28.75/hr

We are looking for a motivated and detail-oriented Credit and Collection Specialist to join our dynamic Finance team. In this role, you will play a key part in managing accounts receivable balances ...

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Credit Collection Specialist information

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How much do credit collection specialist jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for credit collection specialist in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a credit collection specialist?

To thrive as a Credit Collection Specialist, you need a solid understanding of accounts receivable, credit policies, and debt collection practices, often supported by a background in finance, accounting, or business administration. Familiarity with collection management software, customer relationship management (CRM) systems, and basic office tools like Excel is typically required. Strong negotiation, problem-solving, and communication skills help you manage sensitive conversations and resolve disputes effectively. These abilities are critical for maximizing recoveries, maintaining client relationships, and ensuring the organization's financial health.

What are some common challenges faced by credit collection specialists and how can they be managed effectively?

Credit Collection Specialists often encounter challenges such as handling difficult conversations with customers, negotiating payment terms, and maintaining a balance between assertiveness and empathy. Success in this role requires strong communication skills, patience, and the ability to stay organized while managing multiple accounts. Building rapport with clients, staying up-to-date on company policies, and working closely with sales and finance teams can help address these challenges and ensure effective collections while preserving customer relationships.

What is the difference between Credit Collection Specialist vs Accounts Receivable Clerk?

AspectCredit Collection SpecialistAccounts Receivable Clerk
CredentialsHigh school diploma; some roles prefer experience in collections or financeHigh school diploma; basic accounting knowledge often preferred
Work EnvironmentOffice setting, often interacting directly with customers or clientsOffice setting, primarily handling data entry and invoice processing
Employer & Industry UsageFinancial institutions, credit companies, and large corporationsBusinesses across various industries managing billing and payments
Search & Comparison IntentPeople looking to understand roles involving debt recovery and collectionsIndividuals seeking roles in billing, invoicing, and accounts management

The main difference is that a Credit Collection Specialist focuses on recovering overdue payments by contacting customers, while an Accounts Receivable Clerk manages invoicing and records payments. Both roles require attention to detail and financial knowledge but serve different functions within the finance department.

What does a credit collection specialist do?

A Credit Collection Specialist is responsible for managing and collecting overdue payments from customers or clients. They contact individuals or businesses to remind them of outstanding debts, negotiate payment arrangements, and resolve any billing issues. Additionally, they may review credit histories, update account records, and work closely with other departments to ensure timely collections. Their role is crucial in maintaining a company's cash flow and minimizing financial losses due to unpaid accounts.
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Credit Collection Specialist jobs near you
Infographic showing various Credit Collection Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,059 per year, or $24.5 per hour.

Credit & Collection Specialist

Vets Hired

Cypress, CA

$23 - $30.75/hr

Full-time

Posted 22 hours ago

Posted today

Job description

Job Summary

The Credit & Collection Specialist is responsible for managing the full accounts receivable and commercial collections process, including credit evaluations, risk assessment, customer account management, debt collection, and payment reconciliation. The role supports revenue protection by maintaining customer accounts, assigning credit limits, resolving payment issues, monitoring financial risk, and collaborating with internal teams to ensure timely collections and accurate financial records.

Key Responsibilities:

  • Manage full-cycle accounts receivable and commercial collections.
  • Process and maintain customer accounts and credit applications.
  • Analyze creditworthiness and assign appropriate credit limits.
  • Review and release credit holds based on risk assessments.
  • Monitor customer payment activity and collection efforts.
  • Investigate and resolve payment discrepancies, chargebacks, and short payments.
  • Process customer refunds, credit memos, debit memos, and account adjustments.
  • Maintain resale certificates and customer documentation.
  • Perform credit risk analysis using financial reporting tools.
  • Reconcile accounts receivable cash receipts and bank records.
  • Apply customer payments and maintain accurate financial records.
  • Communicate with customers and internal departments regarding credit and collection issues.
  • Generate collection correspondence and support revenue protection initiatives.

Qualifications:

  • 1+ year of commercial collections experience.
  • 6–12 months of commercial accounts receivable experience.
  • Strong customer service and communication skills.
  • Knowledge of the order-to-cash business process.
  • Ability to assess credit risk and make sound credit decisions.
  • Proficiency with Microsoft Office (Excel, Outlook, Word) preferred.
  • Experience with Microsoft Dynamics AX preferred.
  • Strong analytical, organizational, and problem-solving skills.
  • Ability to work in a fast-paced environment.