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Credit/Collection Specialist

Bloomington, MN · On-site

$26 - $28/hr

PRINCIPAL ACCOUNTABILITIES: • Review credit worthiness of prospective accounts, set up as ... collection calls. • Call on past due invoices while ensuring customer retention. • Work with ...

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Credit and Collections Specialist

San Antonio, TX · On-site

$19.50 - $26.25/hr

Resolves routine credit and collection situations and requests assistance on highly sensitive ... specialist or management. * Creates collection correspondence and prepares lien documents for ...

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How much do credit collection specialist jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for credit collection specialist in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Credit Manager, which can offer salaries exceeding $70,000 annually. These positions typically require experience, strong negotiation skills, and knowledge of credit laws and collection software.

What are the key skills and qualifications needed to thrive as a Credit Collection Specialist, and why are they important?

To thrive as a Credit Collection Specialist, you need a solid understanding of accounts receivable, credit policies, and debt collection practices, often supported by a background in finance, accounting, or business administration. Familiarity with collection management software, customer relationship management (CRM) systems, and basic office tools like Excel is typically required. Strong negotiation, problem-solving, and communication skills help you manage sensitive conversations and resolve disputes effectively. These abilities are critical for maximizing recoveries, maintaining client relationships, and ensuring the organization's financial health.

What are some common challenges faced by Credit Collection Specialists and how can they be managed effectively?

Credit Collection Specialists often encounter challenges such as handling difficult conversations with customers, negotiating payment terms, and maintaining a balance between assertiveness and empathy. Success in this role requires strong communication skills, patience, and the ability to stay organized while managing multiple accounts. Building rapport with clients, staying up-to-date on company policies, and working closely with sales and finance teams can help address these challenges and ensure effective collections while preserving customer relationships.

What is the difference between Credit Collection Specialist vs Accounts Receivable Clerk?

AspectCredit Collection SpecialistAccounts Receivable Clerk
CredentialsHigh school diploma; some roles prefer experience in collections or financeHigh school diploma; basic accounting knowledge often preferred
Work EnvironmentOffice setting, often interacting directly with customers or clientsOffice setting, primarily handling data entry and invoice processing
Employer & Industry UsageFinancial institutions, credit companies, and large corporationsBusinesses across various industries managing billing and payments
Search & Comparison IntentPeople looking to understand roles involving debt recovery and collectionsIndividuals seeking roles in billing, invoicing, and accounts management

The main difference is that a Credit Collection Specialist focuses on recovering overdue payments by contacting customers, while an Accounts Receivable Clerk manages invoicing and records payments. Both roles require attention to detail and financial knowledge but serve different functions within the finance department.

Is collection specialist a stressful job?

A collection specialist job can be stressful due to the pressure of meeting collection targets and handling difficult customer interactions. It requires strong communication skills, attention to detail, and the ability to manage conflict in a high-pressure environment. However, stress levels vary depending on the workplace and individual resilience.

What qualifications do I need to be a debt collector?

To be a credit collection specialist, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and familiarity with debt collection laws and software are important; some roles may require certification or training in debt collection practices.

What does a credit and collections specialist do?

A credit and collections specialist manages the process of collecting payments from customers and assessing creditworthiness. They review accounts, communicate with clients to resolve overdue balances, and use tools like accounting software to track payments and credit limits. Strong communication skills and attention to detail are essential for success in this role.

What does a Credit Collection Specialist do?

A Credit Collection Specialist is responsible for managing and collecting overdue payments from customers or clients. They contact individuals or businesses to remind them of outstanding debts, negotiate payment arrangements, and resolve any billing issues. Additionally, they may review credit histories, update account records, and work closely with other departments to ensure timely collections. Their role is crucial in maintaining a company's cash flow and minimizing financial losses due to unpaid accounts.
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What job categories do people searching Credit Collection Specialist jobs look for? The top searched job categories for Credit Collection Specialist jobs are:
What are popular job titles related to Credit Collection Specialist jobs? For Credit Collection Specialist jobs, the most frequently searched job titles are:
Credit Collection Specialist jobs near you
Infographic showing various Credit Collection Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,059 per year, or $24.5 per hour.
Credit and Collection Specialist II

Credit and Collection Specialist II

Ewing Outdoor Supply

Phoenix, AZ • On-site

$21.50 - $28.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Ewing Outdoor Supply rating

8.8

Company rating: 8.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

30th of 366 rated retail wholesalers

Job description

Ewing Outdoor Supply

3441 E. Harbour Dr

Phoenix, AZ 85034

**Pay Rate $58,656.00 - $62k DOE**

  • Mon-Fri Schedule CST
  • 3-5 Years Exp Required

**Preferred Consideration for experience with: P21 - GetPaid - Liens And Bonds**

Ewing’s Credit & Collection Specialist II will support a team of associates. This Senior position will establish internal controls and processes while driving adherence to credit policies and procedures. The Credit & Collection Specialist will maintain continuous improvement of internal credit guidelines and policies in response to changing markets. This position will support the company’s goals.

Responsibilities

Credit & Collection Specialists are expected to manage B2B Credit and Collections processes, including collections, credit risk management, dispute resolution, team training, and team consistency, while still following Ewing’s policy and procedures. The understanding, empathy and customer service skill set to assist with generational accounts will be key to extending the Ewing culture. They will be responsible for creating and updating procedures as necessary. Additional requirements include the completion of tasks and activities assigned in support of annual plans established by the Director of Customer Financial Services.

  • Follow up with clients to manage debt settlements and loan renewals
  • Endorse credit applications that deviate from approved limits.
  • Reduce DSO and Ineligible AR.
  • Manage assigned accounts receivable portfolio.
  • Strong knowledge of construction law to ensure that our bond and lien rights are protected.
  • Making risk assessments and good business decisions daily.
  • Hold periodic credit reviews with each region or territory and recommend actions to ensure exposure to non-performing accounts tare managed.
  • Lead negotiations with stakeholders regarding repossession actions from buyers with delinquent accounts.

Requirements

  • Bachelor’s degree in business, finance, or a related field.
  • Experience in B2B collection
  • Detail orientated.
  • Good people skills.
  • Excellent communication skills.
  • Excellent analytical skills.
  • Advanced mathematical skills.
  • Proficient in Microsoft Office.
  • Knowledge of governmental regulations pertaining to credit accounts, credit scores, and collections policies.
  • At least 3-5 years of experience in credit or finance.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Profit Sharing

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