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Credit Collector Jobs (NOW HIRING)

COLLECTOR

MD · On-site

$20.50 - $30.76/hr

Point Breeze Credit Union is currently seeking a Part-Time Collector to join our Hunt Valley Office! Point Breeze Credit Union offers easy, reliable banking by helping our members save time and money.

Collector

Columbia, SC · On-site

$16.78 - $19.71/hr

Join SC State Credit Union as a Collector and experience the thrill of making a positive impact on our members' financial journeys! This role is perfect for detail-oriented individuals who thrive in ...

Collector

Columbia, SC

$15.75 - $21/hr

Join SC State Credit Union as a Collector and experience the thrill of making a positive impact on our members' financial journeys! This role is perfect for detail-oriented individuals who thrive in ...

Collector

Columbia, SC · On-site

$16.78 - $19.71/hr

Join SC State Credit Union as a Collector and experience the thrill of making a positive impact on our members' financial journeys! This role is perfect for detail-oriented individuals who thrive in ...

Collector

Columbia, SC

$15.75 - $21/hr

Join SC State Credit Union as a Collector and experience the thrill of making a positive impact on our members' financial journeys! This role is perfect for detail-oriented individuals who thrive in ...

Collector

Evansville, IN

$14.75 - $19.75/hr

Description Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient ... The Collector is responsible for performing collection activities on past-due member accounts ...

Collector

Evansville, IN · On-site

$14.75 - $19.75/hr

Job Type Full-time Description Heritage Federal Credit Union, a Readers' Choice Best Credit Union ... The Collector is responsible for performing collection activities on past-due member accounts ...

Collector

Evansville, IN · On-site

$14.75 - $19.75/hr

Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and ...

Collector

Richardson, TX

$15.25 - $20.50/hr

Description Texans Credit Union is looking for people who love helping others and have a true ... This Collector will be responsible for collecting delinquencies while at the same time reinforcing ...

Collector

Richardson, TX · On-site

$15.25 - $20.50/hr

Job Type Full-time Description Texans Credit Union is looking for people who love helping others ... This Collector will be responsible for collecting delinquencies while at the same time reinforcing ...

Collector I

Santa Fe, NM · On-site

$20 - $23.53/hr

Collector I REPORTS TO : Collections Manager SUPERVISES: N/A JOB STATUS : Non- Exempt JOB GRADE 8: ... All employees of State Employees Credit Union are proactive, result driven, and fully committed to ...

Collector I

Santa Fe, NM · On-site

$20 - $23.53/hr

Collector I REPORTS TO : Collections Manager SUPERVISES: N/A JOB STATUS : Non- Exempt JOB GRADE 8: ... All employees of State Employees Credit Union are proactive, result driven, and fully committed to ...

Home Loans Collector

New Orleans, LA · On-site +1

$23.78 - $24.76/hr

We are seeking a Home Loans Collector for the Home Loans Department in New Orleans, LA. This role ... Credit Human conducts employment background checks that may be used for decisions related to ...

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Credit Collector information

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$14

$19

$23

How much do credit collector jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for credit collector in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What Is the Job of a Credit Collector?

The job of a credit collector is to locate and contact customers with delinquent or unpaid bills and convince them to pay. Your responsibilities in this career are to perform research to locate the customer, find the proper contact information, and call them to discuss how they can pay back their debts. You may be authorized to negotiate timeframes and payment plans, assess any mitigating circumstances, and pass on other billing issues or invoices to your supervisors. After negotiating and confirming the plan, you may need to do follow-up calls to ensure the debtor continues their payments.

What are the key skills and qualifications needed to thrive as a Credit Collector, and why are they important?

To thrive as a Credit Collector, you need strong negotiation skills, attention to detail, and a good understanding of credit and collections processes, usually backed by a high school diploma or equivalent. Familiarity with collection management software, customer relationship management (CRM) systems, and relevant legal regulations is typically required. Excellent communication, persistence, and problem-solving abilities set top performers apart in this role. These skills ensure effective debt recovery while maintaining positive customer relations and compliance with industry standards.

What are Credit Collectors?

Credit Collectors, also known as debt collectors, are professionals responsible for recovering overdue payments from individuals or businesses on behalf of creditors. They contact debtors through phone calls, emails, or letters to remind them of outstanding debts and negotiate payment plans. Credit Collectors must follow strict regulations and ethical guidelines to ensure fair treatment of debtors while helping creditors minimize financial losses. Their work often involves maintaining records of collection activities and updating account information.

What are some effective strategies for managing challenging conversations with overdue account holders as a Credit Collector?

As a Credit Collector, you'll frequently engage with customers who may be frustrated or anxious about their overdue accounts. Successful collectors use active listening, remain calm and empathetic, and clearly explain payment options to build trust and encourage cooperation. It's important to stay solution-focused, document all interactions accurately, and know when to escalate issues to a supervisor. Training and support from your team are typically available to help you navigate these challenging conversations while achieving collection targets.
What states have the most Credit Collector jobs? States with the most job openings for Credit Collector jobs include:
Infographic showing various Credit Collector job openings in the United States as of July 2026, with employment types broken down into 65% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,550 per year, or $19 per hour.
Credit and Collection Clerk

Credit and Collection Clerk

Athens Services

Irwindale, CA

$22.50 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Athens Services rating

8.5

Company rating: 8.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

9th of 88 rated recycling and waste


Job description

Summary

The Credit Collector is responsible for contacting customers over the phone to collect delinquent. The Credit Collector will perform all collection activities to minimize delinquency and mitigate potential losses while representing Athens in a professional and positive manner.

Job Description

  • Collect delinquent balances from customers, which are over 30, 60, or 90+ days past due, by direct contact with the customers (telephone and e-mail)
  • Prepare follow-up letters for customer accounts, notifications of change of address for internal purposes, collection agencies, and other documents.
  • Responds to telephone inquiries and assists in solving questions related to the status of customer accounts, documents status of collection efforts.
  • Ability to interact and communicate with people over the telephone, often in stressful situations
  • Resolves problems by clarifying issues, researching and exploring alternative solutions implementing solutions, educating customers with billing and payment options.
  • Follow up on messages and arrangements with customers
  • Enter notes in system with customer account activity daily.
  • Receive payments and post amount paid to customer account (credit card, check by phone)
  • May be required to assist the accounts receivable department by delivering or picking up mail
  • Perform other related duties as assigned.

Required Qualifications:

  • Minimum two (2) years of collections, accounts receivable, customer service, or related experience.
  • Strong verbal and written communication skills.
  • Basic computer skills, MS Office, Word, Excel, and Outlook
  • Must be reliable, dependable and punctual

Preferred Qualifications:

  • Associate's degree
  • Waste Industry Experience
  • Bilingual (English & Spanish)

Physical/Environmental Demands:

  • Physical:
    • Sitting, seeing, hearing, & smelling continuously
    • Problem solving, oral/written communication, analytical ability, calculating, concentration, & interpersonal abilities continuously
    • Eye/hand coordination, fingering (typing), handling, & wrist motion continuously
    • Bending, reaching, stretching, standing, & walking occasionally
  • Environmental:
    • Exposure to dust, smoke, fumes, odors, & noise occasionally
    • Exposure to grease, oil, chemicals, & wet conditions occasionally
    • Works inside only. Position considered office only

Salary: $22.50 - $27.00 per hour

Benefits:
  • Competitive wages
  • Comprehensive benefit package Medical, Dental, Vision
  • 401K
  • Life Insurance
  • Paid Vacation and Sick Time
  • Career plan
  • Recognition programs
  • Professional development learning
  • An exceptional work environment

Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran


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