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Credit Collector Jobs (NOW HIRING)

COLLECTOR

Hunt Valley, MD ยท On-site

$20.50 - $30.76/hr

Point Breeze Credit Union is currently seeking a Part-Time Collector to join our Hunt Valley Office! Point Breeze Credit Union offers easy, reliable banking by helping our members save time and money.

COLLECTOR

MD ยท On-site

$20.50 - $30.76/hr

Point Breeze Credit Union is currently seeking a Part-Time Collector to join our Hunt Valley Office! Point Breeze Credit Union offers easy, reliable banking by helping our members save time and money.

Collector

Columbia, SC ยท On-site

$16.78 - $19.71/hr

Join SC State Credit Union as a Collector and experience the thrill of making a positive impact on our members' financial journeys! This role is perfect for detail-oriented individuals who thrive in ...

Collector

Columbia, SC ยท On-site

$15.75 - $21/hr

Join SC State Credit Union as a Collector and experience the thrill of making a positive impact on our members' financial journeys! This role is perfect for detail-oriented individuals who thrive in ...

Collector

Columbia, SC ยท On-site

$16.78 - $19.71/hr

Join SC State Credit Union as a Collector and experience the thrill of making a positive impact on our members' financial journeys! This role is perfect for detail-oriented individuals who thrive in ...

Collector

Columbia, SC ยท On-site

$15.75 - $21/hr

Join SC State Credit Union as a Collector and experience the thrill of making a positive impact on our members' financial journeys! This role is perfect for detail-oriented individuals who thrive in ...

Collector

Richardson, TX ยท On-site

$15.25 - $20.50/hr

Description Texans Credit Union is looking for people who love helping others and have a true ... This Collector will be responsible for collecting delinquencies while at the same time reinforcing ...

Collector

Richardson, TX ยท On-site

$15.25 - $20.50/hr

Job Type Full-time Description Texans Credit Union is looking for people who love helping others ... This Collector will be responsible for collecting delinquencies while at the same time reinforcing ...

Collector

Amarillo, TX ยท On-site

$18 - $21/hr

At The People's Federal Credit Union, we are committed to embodying our core values of INTEGRITY ... As a Collector at our credit union, you will play a crucial role in maintaining the financial ...

Collector

Temple, TX

$13.75 - $18.25/hr

Texell Credit Union, voted one of the best credit unions to work for in the nation by "American ... As a Collector, you will: * preserve the credit union's assets by collecting on delinquent accounts ...

Collector

Amarillo, TX ยท On-site

$18 - $21/hr

At The People's Federal Credit Union, we are committed to embodying our core values of INTEGRITY ... As a Collector at our credit union, you will play a crucial role in maintaining the financial ...

Collector I

Beavercreek, OH ยท On-site

$15.75 - $21/hr

This Collector Position is responsible for the collection of delinquencies on consumer loans ... credit union, such as Member Centers, and the Member Help Center to resolve member issues in the ...

New

Collector I

Tallahassee, FL ยท On-site

$15.25 - $19.75/hr

Join First Commerce Credit Union as a Collector I! If you're someone who can balance problem-solving with empathy - and you're confident navigating difficult conversations - this could be the perfect ...

Collector I

Tallahassee, FL ยท On-site

$15.25 - $19.75/hr

Join First Commerce Credit Union as a Collector I! If you're someone who can balance problem-solving with empathy - and you're confident navigating difficult conversations - this could be the perfect ...

Collector I

Tallahassee, FL ยท On-site

$15.25 - $19.75/hr

Join First Commerce Credit Union as a Collector I! If you're someone who can balance problem-solving with empathy - and you're confident navigating difficult conversations - this could be the perfect ...

Collector III

Santa Fe, NM ยท On-site

$24.03 - $30.04/hr

Collector III REPORTS TO : Collections Manager SUPERVISES: N/A JOB STATUS : Non- Exempt JOB GRADE ... All employees of State Employees Credit Union are proactive, result driven, and fully committed to ...

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Credit Collector information

See salary details

$14

$19

$23

How much do credit collector jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for credit collector in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What Is the Job of a Credit Collector?

The job of a credit collector is to locate and contact customers with delinquent or unpaid bills and convince them to pay. Your responsibilities in this career are to perform research to locate the customer, find the proper contact information, and call them to discuss how they can pay back their debts. You may be authorized to negotiate timeframes and payment plans, assess any mitigating circumstances, and pass on other billing issues or invoices to your supervisors. After negotiating and confirming the plan, you may need to do follow-up calls to ensure the debtor continues their payments.

What are the key skills and qualifications needed to thrive as a Credit Collector, and why are they important?

To thrive as a Credit Collector, you need strong negotiation skills, attention to detail, and a good understanding of credit and collections processes, usually backed by a high school diploma or equivalent. Familiarity with collection management software, customer relationship management (CRM) systems, and relevant legal regulations is typically required. Excellent communication, persistence, and problem-solving abilities set top performers apart in this role. These skills ensure effective debt recovery while maintaining positive customer relations and compliance with industry standards.

What are Credit Collectors?

Credit Collectors, also known as debt collectors, are professionals responsible for recovering overdue payments from individuals or businesses on behalf of creditors. They contact debtors through phone calls, emails, or letters to remind them of outstanding debts and negotiate payment plans. Credit Collectors must follow strict regulations and ethical guidelines to ensure fair treatment of debtors while helping creditors minimize financial losses. Their work often involves maintaining records of collection activities and updating account information.

What are some effective strategies for managing challenging conversations with overdue account holders as a Credit Collector?

As a Credit Collector, you'll frequently engage with customers who may be frustrated or anxious about their overdue accounts. Successful collectors use active listening, remain calm and empathetic, and clearly explain payment options to build trust and encourage cooperation. It's important to stay solution-focused, document all interactions accurately, and know when to escalate issues to a supervisor. Training and support from your team are typically available to help you navigate these challenging conversations while achieving collection targets.
What states have the most Credit Collector jobs? States with the most job openings for Credit Collector jobs include:
Infographic showing various Credit Collector job openings in the United States as of July 2026, with employment types broken down into 35% Internship, 40% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,550 per year, or $19 per hour.

$20.50 - $30.76/hr

Other

Posted 25 days ago


Job description

Point Breeze Credit Union is currently seeking a Part-Time Collector to join our Hunt Valley Office!

Point Breeze Credit Union offers easy, reliable banking by helping our members save time and money. This starts with a dedicated and engaged team of employees who have a shared passion for helping each other and our members. As employees of Point Breeze Credit Union, we follow the Rules of the Road: Deliver Quality and Value, Focus Our Efforts, Participate and Be Candid, Take Responsibility, and Be Kind.

This Collector role is a part-time position, of 50 hours every two weeks.ย 

Essential functions in the Collector role are:ย 

  • Contact members with delinquent loans and defaulted share accounts using specific knowledge of Point Breeze Credit Union guidelines, NCUA policies, as well as the Fair Debt Collection Practices Act.
  • Ability to negotiate effectively with members in an effort to minimize delinquency and negative balance status, while still maintaining positive member relationships.
  • Establish and maintain updated member information on related delinquent loan and negative balance accounts.
  • Review and investigate payment history to resolve member discrepancies.
  • Recommend adverse action for delinquent accounts (block or suspend lines of credit.)
  • Maintain various reports such as: Over the limit, on-line freeze, share balances below loan pledge, reject overdraft and negative balance.
  • Responsible for Courtesy Pay and Negative Balance queues, as well as, the reporting to Deluxe when applicable.
  • Maintain delinquent card file and return deposit items.
  • Adheres to all credit union compliance requirements, including Bank Secrecy Act (BSA) guidelines and regulations as explained and as appropriate for the position.
  • Perform other related duties as assigned by the Vice President of Collections.

The role of Collector encompasses pay grade 7. Incumbents are placed within a specific range based on experience. (starting rate $20.50 per hour, up to $30.75 per hour based on experience).ย 

Qualifiedย candidates with have:ย 

  • High school education or GED.
  • knowledge of credit and lending policies and procedures needed.
  • One Year to three years of similar or related experience.ย 
  • Excellent interpersonal, analytical, and problem-solving skills.
  • Excellent telephone and written communication skills.
  • Must be self-motivated, team oriented, confident and possess excellent customer service skills.
  • Must have the ability to adapt negotiation skills to different scenarios and be versed in situational problem solving.
  • ย Ability to multi-task is required.