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Collections Associate Jobs (NOW HIRING)

URS Group

Collections Associate

Plymouth, MI · Hybrid

$16.75 - $22.75/hr

The Collections Associate will assist the department achieve aggressive collections and credit goals. The Collections Associate I will provide quality customer service to exemplify care and ...

HUB

Collections Associate

Brentwood, TN · Hybrid

$19 - $26/hr

The Collections Associate will oversee daily tasks related to collections and discrepancy resolution of aging balances. They will be responsible for following departmental procedures to effectively ...

Nebraska Medicine

Sr Collections Associate

Omaha, NE · On-site

$16.75 - $23/hr

First Shift (United States of America) Sr Collections Associate Collect outstanding patient liability in a timely and efficient manner while maintaining excellent customer service. Process estates ...

Nebraska Medicine

Sr Collections Associate

Omaha, NE · Hybrid

$16.75 - $23/hr

First Shift (United States of America) Sr Collections Associate Collect outstanding patient liability in a timely and efficient manner while maintaining excellent customer service. Process estates ...

Spot Inc.

Collections Associate

Indianapolis, IN

$16.75 - $23/hr

Collaborating closely with the Spot Sales Team and AR Billing Team, The Collections Associate reports to the Collections Team Lead and/or Collections Manager and is responsible for ensuring their ...

BCForward

Collections Associate

New York, NY · On-site

$24 - $27/hr

The Collections Associate plays a vital role in managing outstanding debts and ensuring timely payment from customers. This position involves active communication with customers, meticulous account ...

Staffingine LLC

Collections Associate

Houston, TX · On-site

$20 - $22/hr

Collections Associate Job Location: Houston, TX Job Type: Contract * 1+ years of collections and analyst experience preferably in ecommerce, payments or financial services. * Strong data analysis and ...

Bulldog Services

Collections Associate

Rhome, TX · On-site

$50K - $60K/yr

Qualifications • High school diploma or GED required; associate or bachelor's degree preferred. • 1+ years of experience in collections, accounts receivable, or a related field. • Strong verbal ...

Spot Inc.

Collections Associate

Indianapolis, IN · On-site

$16.75 - $23/hr

Collaborating closely with the Spot Sales Team and AR Billing Team, The Collections Associate reports to the Collections Team Lead and/or Collections Manager and is responsible for ensuring their ...

RR Donnelley

Collections Associate

Columbus, OH · On-site +1

$17.74/hr

This involves getting all billing admins and Billing Attorneys to focus on collections, to include ... Associate Degree or advanced degree preferred with concentration in Business, Accounting, or ...

System One

Collections Associate

Miami, FL · On-site

$45K - $55K/yr

Collections Associate Location: Miami, Florida Type: Direct Hire Compensation: $45,000.00 - $55,000.00 Contractor Work Model: Onsite Hours: 40.0 Responsibilities * Coordinate the collection and ...

RR Donnelley

Collections Associate

Warrenville, IL · Remote

$17.74/hr

This involves getting all billing admins and Billing Attorneys to focus on collections, to include ... Associate Degree or advanced degree preferred with concentration in Business, Accounting, or ...

RR Donnelley

Collections Associate

Warrenville, IL · Remote

$17.74/hr

This involves getting all billing admins and Billing Attorneys to focus on collections, to include ... Associate Degree or advanced degree preferred with concentration in Business, Accounting, or ...

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Collections Associate information

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How much do collections associate jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for collections associate in the United States is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities are hiring for Collections Associate jobs? Cities with the most Collections Associate job openings:
What are the most commonly searched types of Collections jobs? The most popular types of Collections jobs are:
Who are the top companies hiring for Collections Associate jobs? The top employers for Collections Associate jobs are:
What states have the most Collections Associate jobs? States with the most job openings for Collections Associate jobs include:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 13% Full Time, 83% Part Time, 2% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,950 per year, or $20.6 per hour.

Collections Associate

URS Group

Plymouth, MI • Hybrid

$16.75 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

The Central Administration department plays a vital role in United Road’s financial stability. The Collections Associate will assist the department achieve aggressive collections and credit goals. The Collections Associate I will provide quality customer service to exemplify care and commitment to our professional car haulers, carrier partner base and customers.

Job Duties

  • Interacts with customers daily by phone and email 
  • Process and verify credit applications
  • Establish new customer accounts in accounting system
  • Input data through Excel and proprietary logistic software programs

Skills Required 

  • Strong customer service orientation 
  • Ability to solve problems and think quickly under pressure
  • Effective oral and written communication skills
  • Highly organized and detail oriented; ability to follow processes 
  • Demonstrated poise, tact, and diplomacy.
  • Ability to succeed in a fast-paced environment and work under pressure to meet deadlines
  • Proficiency in web-based accounting programs 
  • Proficient use of Microsoft Word, Excel, and Outlook
  • Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations

Qualifications

  • Knowledge of credit evaluations, invoice processing, cash application, and collections preferred
  • Ability to learn various web-based software programs 
  • Credit and collection experience preferred
  • High School Diploma or GED required

United Road is proud to offer our full-time employees best-in-class benefits designed to support your health, well-being, and financial security. From comprehensive medical, dental, and vision coverage to generous retirement savings options and paid time off, we provide a benefits package that goes beyond the basics. We also offer unique perks like a zero-dollar-out-of-paycheck medical plan, telehealth, wellness discounts, and employee assistance resources, ensuring that our team is fully supported both at work and in life. These benefits reflect our commitment to attracting and retaining top talent while helping employees thrive every day.

Health & Wellness

  • BCBS PPO Medical with Telehealth
  • Delta Dental
  • NVA Vision
  • Company Paid Life and AD&D
  • Supplemental Life
  • Dependent Life
  • Short-Term Disability
  • Employee Assistance Program (EAP)
  • New Vehicle Supplier Discounts

Financial Benefits

  • 401(k) with Company Match

Work-Life Balance

  • PTO Program (Vacation, Sick, Personal, Jury, Bereavement)
  • 6 Paid Holidays
  • Hybrid Work Options Available for Select Positions

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