Cash America
Cash America

90 Cash America Collections Associate Jobs Hiring Near You

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3 ... Handles all cash and negotiable items in accordance with established policies, procedures ...

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Cash America Jobs Information

What is it like to work at Cash America?

Cash America, a financial services company, operates with a customer-centric approach, prioritizing accessibility and convenience for its clients. The company's team structure is designed to foster collaboration, with employees working together to provide financial solutions and support to customers in need. Working at Cash America may appeal to individuals who value a dynamic work environment and the opportunity to make a positive impact on people's lives through financial inclusion and education.

What makes Cash America an attractive place to work?

Cash America is a leading financial services company that has been serving customers for over 30 years, providing a range of financial products and services to individuals and families in need of short-term credit solutions. The company's workplace culture values innovation, collaboration, and employee growth, offering opportunities for professional development and a stable work environment. By joining Cash America, individuals can contribute to the company's mission of providing responsible financial solutions and gain valuable experience in the financial services industry.

Do workers at Cash America get paid breaks?

No. Most people don’t get paid breaks.
73% of people say they don’t get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and April 2026.

Does Cash America pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
70% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

At Cash America, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between July 2025 and August 2026.

Is the health insurance from Cash America affordable enough for their workers?

Only some people say the health insurance costs are okay.
55% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Cash America?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 27 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 66% of people with changing schedules find out their shifts one week or less ahead of time.
  • 24% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 2% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Cash America worry about hours?

Most people don’t worry about getting enough hours.
72% of people report they don’t worry about getting enough hours.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Cash America workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Cash America workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Cash America?

Some people find it hard to get time off.
57% of people report it’s hard to get time off.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Cash America managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Cash America spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Cash America?

Some people find it hard to take sick days.
58% of people report that it’s hard to take time off if they are sick.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Cash America good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
74% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Cash America feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Cash America get to take their breaks without interruption?

Only some people get breaks without interruption.
44% of people report that their breaks get interrupted.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at Cash America?

Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Cash America enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Cash America recommend working with their team?

Only some people recommend working with their team.
66% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Cash America?

Some people didn’t get enough training when they started.
54% of people report they didn’t get enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at Cash America?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Cash America’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Cash America is doing?

Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.
What other companies are hiring for Collections Associate jobs?
What are the most popular categories at Cash America?
Infographic showing various Collections Associate job openings at Cash America in the United States as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% Physical job distribution.

Retail Sales Associate - Part Time - 3152

Cash America Pawn

Zanesville, OH • On-site

$11 - $14/hr

Part-time

Retirement

Re-posted 21 days ago


Cash America rating

5.1

Company rating: 5.1 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

7th of 7 rated pawnbroker


Job description

We are currently looking for the right
Part-TimeRetail Sales Associate
to join our Team!

$11.00 to $14.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.56per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.

Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.

The ability to earn unlimited commission above your hourly base rate.

Employee discounts are available to all employees on the first day of active employment.

Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!

Auto-enrollment in the FirstCash 401k program after six (6) months of employment

Position Summary:

We are seeking entry-level, part-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

The Part-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity! The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience.

Responsibilities of a Part-Time Pawnbroker / Retail Sales Associate are:

(This is a representative list of the general duties the Part-Time Pawnbroker / Retail Sales Associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)

Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.

Performs non-management open/close procedures.

Keeps the sales floor clean, stocked, and maintains the display of merchandise.

Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.

Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.

Answers incoming calls per company standards

Effectively communicates to customers the legal aspects of the pawn and buy transactions.

Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.

Partners with all employees to create a positive and memorable customer experience.

Successfully completes the assigned training.

Other related duties, as assigned.

Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds.

Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting.

Ability to work with firearms and to become firearms certified.

Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/or property boundaries) or to retrieve products stored in exterior storage buildings or other areas.

Minimum Age: 18 years old

High School Diploma, GED, or equivalent experience

Strong desire to work, serve customers, work with people, and be team-oriented.

Ability to multi-task in a fast-paced environment

Ability to perform basic math calculations proficiently.

Cash handling experience is preferred.

Should be able to work in multiple locations, as business needs dictate.

Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.

Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply!

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

Note:The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

* Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.

** FirstCash 401K program is available to all employees 21 years of age (or older).

***Maximum base payrate is derived from the applicant's previous experience and skill sets applicable to the specific position needing to be filled.

Submission of your application confirms your "opt-in" desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.


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