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Collections Director Jobs (NOW HIRING)

Microsoft

Collections Director - Treasury

Redmond, WA · On-site

The Treasury team is looking for a Collections Director - Treasury to lead the North American market and to partner with business leaders to accelerate profitable growth across North America. If you ...

MCI Careers

Call Center Collections Director

Tampa, FL · Remote

We are seeking an experienced and results-oriented Collections Operations Manager to lead and optimize our outbound collections function. This role is responsible for driving collection performance ...

MCI Careers

Call Center Collections Director

Tampa, FL · On-site

We are seeking an experienced and results-oriented Collections Operations Manager to lead and optimize our outbound collections function. This role is responsible for driving collection performance ...

MCI Careers

Call Center Collections Director

Tampa, FL · On-site +1

We are seeking an experienced and results-oriented Collections Operations Manager to lead and optimize our outbound collections function. This role is responsible for driving collection performance ...

MCI Careers

Call Center Collections Director

Tampa, FL · Remote

We are seeking an experienced and results-oriented Collections Operations Manager to lead and optimize our outbound collections function. This role is responsible for driving collection performance ...

Eames Institute

Director of Collections

Richmond, CA · On-site

About the Role The Director of Collections-with "Collections" defined broadly to include archives, libraries, and all other collected assets-will serve as a senior leader within the Collections Team ...

Blaze Credit Union

Director Collections

Saint Paul, MN · On-site

$103K - $155K/yr

Collaborate with Enterprise Risk Management and cross-functional teams to optimize collections ... Use clear communication skills to direct staff and report to upper management * Communicate and ...

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Collections Director information

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$57K

$101.2K

$164K

How much do collections director jobs pay per year?

As of Jul 22, 2026, the average yearly pay for collections director in the United States is $101,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $110,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Collections Director position, and why are they important?

To thrive as a Collections Director, you need expertise in credit and collections management, financial analysis, and team leadership, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with collections software (such as FICO Debt Manager or CUBS), ERP systems, and regulatory compliance certifications like FCRA is typical. Strong negotiation, communication, and problem-solving abilities help Collections Directors manage sensitive client relationships and motivate their teams. These skills and credentials are essential for maximizing cash flow, minimizing bad debt, and ensuring compliance with legal and organizational policies.

What are the typical daily responsibilities of a Collections Director?

A Collections Director oversees and directs the organization's credit and collections activities, including managing a team of collectors, setting collection targets, and monitoring key performance metrics. They review accounts receivable ledgers, negotiate payment arrangements with clients, and implement policies to improve cash flow. Strategic meetings with senior management and cross-department collaboration with sales and finance teams are also common. This role requires balancing effective debt recovery with excellent customer service and compliance with industry regulations.

What is a Collections Director job?

A Collections Director oversees an organization's debt recovery operations, ensuring efficient collection processes while maintaining compliance with regulations. They develop strategies to improve recovery rates, manage collection teams, and collaborate with other departments to minimize financial risk. Strong leadership, analytical skills, and knowledge of collection laws are essential for success in this role.

More about Collections Director jobs
What cities are hiring for Collections Director jobs? Cities with the most Collections Director job openings:
What are the most commonly searched types of Collections jobs? The most popular types of Collections jobs are:
Who are the top companies hiring for Collections Director jobs? The top employers for Collections Director jobs are:
What states have the most Collections Director jobs? States with the most job openings for Collections Director jobs include:
What job categories do people searching Collections Director jobs look for? The top searched job categories for Collections Director jobs are:
Collections Director jobs near you
Infographic showing various Collections Director job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $101,171 per year, or $48.6 per hour.
Collections Director - Treasury

Collections Director - Treasury

Microsoft

Redmond, WA • On-site

Full-time

Posted 6 days ago

Microsoft rating

8.5

Company rating: 8.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

68th of 215 rated software companies

Job description

Overview
Treasury supports the digital transformation journey of Microsoft's customers, partners & vendors by providing competitive credit and payment solutions to support revenue growth while managing credit risk. We are a compliance first organization with customer obsession and deal economics focus, while managing our large Accounts Receivable portfolio.
The Treasury team is looking for a Collections Director - Treasury to lead the North American market and to partner with business leaders to accelerate profitable growth across North America. If you have a passion for data-driven decision making, operational excellence, and leading diverse teams across geographies, this is a role for you. We are a leader in AI initiatives, and your role will require adopting to new automation.
Microsoft's mission is to empower every person and organization on the planet to achieve more. That's what inspires us, drives our work, and pushes us to challenge the status quo every day. Through our Cloud-first strategy, we strive to deliver solutions that are optimized for the world and enable customers to drive their business more successfully.
Responsibilities
Leadership & People:
  • Lead, coach, and develop a high-performing North American Collections team; set clear expectations, encourage accountability, and create an inclusive, growth-mindset culture.
  • Model Microsoft leadership principles by communicating with clarity, generating positive energy, and delivering results through others.
  • Invest in capability building across the region and support career development and succession planning.
  • Be a strategic thinker, leveraging the ability to learn to understand and connect complex business models quickly.

Prioritization:
  • Own the North American financial rhythm of the business: monthly close for cash collections, reporting, ensure accuracy, timeliness, and clear storytelling.
  • Drive performance to accelerate cash collections and working capital; identify risks/opportunities and recommend actions to improve outcomes.
  • Standardize and simplify reporting and planning processes across countries; leverage automation and analytics to increase insight and reduce manual effort.

Partnership:
  • Collaborate with Sales, MCAPS, Operations, and Engineering to improve business health metrics, and find solutions for our customers when help is needed to pay. Gain credibility and partnership quickly. Ability to influence senior stakeholders with empathy and integrity
  • Ensure consistent policy application, strong controllership, and alignment to global finance priorities.
  • Drive cross-functional alignment on business vision and priorities, translating strategy into clear, actionable requirements.

Protect:
  • Ensure strong controllership and compliance across North America, including adherence to Microsoft policies, internal controls, and local statutory requirements.
  • Champion privacy, security, and ethical standards; promote a compliance-first culture through decisions, communications, and coaching.

Other:
  • Embody Microsoft's culture and values

Qualifications
Required/minimum qualifications:
Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years experience in financial analysis, accounting, controllership or finance, or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 10+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience.
1+ year(s) experience managing direct reports.
Additional or preferred qualifications
  • Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR Bachelor's degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 12+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR equivalent experience.
  • 3+ years' experience managing direct reports with a proven ability to coach and develop talent..
  • 5+ years' experience in finance roles in multinationals.
  • 3+ years' work experience in the technology industry.
  • 8+ years of progressive finance experience with demonstrated ownership of Accounts Receivable and Collections
  • Proven analytical, problem-solving, and executive storytelling skills; ability to simplify complex topics into clear actions
  • Demonstrated change management capability; track record of driving process improvements and automation
  • In this role, you can never be successful on your own. You need to be passionate about working with others, helping others, and learning from others. This applies whether they are your colleagues in the team, in other Microsoft teams, or in our BPO teams, which are vital for our success. You will need to subscribe to the principles of inclusion and to value and enjoy working in diverse teams.
  • Genuine curiosity about AI. You don't need a PhD, but you do need to care about the technology and be willing to build a real understanding of how to use it in the role.
  • Flexible working with 3 days per week working in the office and 2 days per week working from home.

Financial Analysis M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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About Microsoft

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Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

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