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Collections Director Jobs in Georgia (NOW HIRING)

Client Solutions

Marietta, GA · On-site

$18 - $24/hr

Participates in monthly client calls and works closely with the Collections Director to monitor files to locate work gaps and other inconstancies. Assists with order media from clients, affidavits ...

Collections Specialist

Peachtree City, GA · On-site

$17.25 - $23.25/hr

The Collections Specialist is under the supervision on the Director of Finance. The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the insurance ...

This position offers the chance to make a direct, measurable impact on cash flow while working in a ... collections tool while meeting productivity goals Qualifications: High school diploma or GED ...

The team We are the Collections team! A dedicated group with a clear mission: to assist customers ... Direct engagement: connecting directly with our customers through daily phone calls and emails ...

The team We are the Collections team! A dedicated group with a clear mission: to assist customers ... Direct engagement: connecting directly with our customers through daily phone calls and emails ...

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Collections Director information

See Georgia salary details

$48.1K

$85.4K

$138.5K

How much do collections director jobs pay per year?

As of Aug 29, 2026, the average yearly pay for collections director in Georgia is $85,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,600.00 and $93,300.00 per year, depending on experience, location, and employer.

What is a collections director?

A Collections Director oversees an organization's debt recovery operations, ensuring efficient collection processes while maintaining compliance with regulations. They develop strategies to improve recovery rates, manage collection teams, and collaborate with other departments to minimize financial risk. Strong leadership, analytical skills, and knowledge of collection laws are essential for success in this role.

What are the typical daily responsibilities of a collections director?

A Collections Director oversees and directs the organization's credit and collections activities, including managing a team of collectors, setting collection targets, and monitoring key performance metrics. They review accounts receivable ledgers, negotiate payment arrangements with clients, and implement policies to improve cash flow. Strategic meetings with senior management and cross-department collaboration with sales and finance teams are also common. This role requires balancing effective debt recovery with excellent customer service and compliance with industry regulations.

What are the key skills and qualifications needed to thrive in the collections director position, and why are they important?

To thrive as a Collections Director, you need expertise in credit and collections management, financial analysis, and team leadership, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with collections software (such as FICO Debt Manager or CUBS), ERP systems, and regulatory compliance certifications like FCRA is typical. Strong negotiation, communication, and problem-solving abilities help Collections Directors manage sensitive client relationships and motivate their teams. These skills and credentials are essential for maximizing cash flow, minimizing bad debt, and ensuring compliance with legal and organizational policies.

What are the most commonly searched types of Collections jobs in Georgia?

The most popular types of Collections jobs in Georgia are:

What are popular job titles related to Collections Director jobs in Georgia?

For Collections Director jobs in Georgia, the most frequently searched job titles are:

What cities in Georgia are hiring for Collections Director jobs?

Cities in Georgia with the most Collections Director job openings:

Infographic showing various Collections Director job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 12% Part Time, 1% Temporary, 7% Contract, and 3% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $85,427 per year, or $41.1 per hour.

Client Solutions

Marietta, GA • On-site

Lloyd & McDaniel, PLC
51 - 200 employees

$18 - $24/hr

Full-time

Posted 10 days ago


Job description

SUMMARY
Works with a team of collectors, the support staff and accounting to ensure files are being worked properly and in accordance with Firm and client standards. Acts as a point of contact for an assigned group of clients, handling questions and requests. Participates in monthly client calls and works closely with the Collections Director to monitor files to locate work gaps and other inconstancies. Assists with order media from clients, affidavits and entering bankruptcy information on an as needed basis. Prepare regular reports for both clients and internal requests.
PRIMARY RESPONSIBILITIES AND DUTIES
  1. Respond to all client requests and questions in a timely manner. This includes, but is not limited to, internal requests, emails and calls from clients and status reports. Seeks out assistance from the Director or other departments on an as needed basis. Acts as a point of contact between the Firm and its clients.
  2. Builds strong relationships with the client’s assigned to him/her. Maintains a solid “big picture” understanding of the firm including, but not limited to, collections, clients requirements, paper flow, basic accounting functions, etc.
  3. Participate in monthly client calls as needed along with the Collections Director and other members of management. Responsible for taking notes and following up on anything discussed during these meetings.
  4. Manage and submit settlement requests and other correspondence to the clients when they fall below various client’s guidelines
  5. Maintain a current knowledge of client requirements and SOPs. Notify appropriate parties when a change is made in either protocol or contacts.
  6. Monitor the flow of files through the legal process to ensure files are being managed properly and timely. Review collector diaries and files to ensure no collection work gaps. Report all exceptions to the Collections Director for review. This includes all files assigned to his/her team.
  7. Responsible for regular review of YGC and other sources to ensure proper coding and review of client inactivity reports to no ensure there are no work gaps.
  8. Prepares and created various settlement or special request letters from clients and submits for review.
  9. On an as-needed basis, assists the media and/or bankruptcy specialist with ordered documents and entering bankruptcy material.
  10. Works closely with the Collection Director and IT Director in developing reports to monitor collector and client progress.
  11. Handles client forecasts on an as needed basis.
ADDITIONAL RESPONSIBILITIES
  1. Assists in training new employees on an as needed basis or when cross-training is required.
  2. Maintains current knowledge of local, state and federal laws including, but not limited to FDCPA, SSCRA, Bankruptcy, etc. Successfully passes testing on an annual or as needed basis.
  3. Adheres to all Firm policies regarding communication, bankruptcy, etc.
  4. Develops sound understanding of client guidelines and protocol. Is able to instruct and advise others in the Firm
  5. Responsible for being courteous and professional towards clients and adheres to the policies in the handbook
  6. Other duties as requested by a manger or attorney.
KNOWLEDGE AND SKILL REQUIREMENTS
  1. Strong Computer skills, with working knowledge of Microsoft Office products. A minimum of intermediate knowledge of Microsoft Word, Access and Excel.
  2. Desire to learn and ability to adapt quickly to a changing business environment.
  3. Ability to work independently or in a team environment.
  4. Excellent communication skills (both written and verbal) and strong customer service skills.
  5. Dependability and regular attendance, with a willingness to work more than 40 hours per week if needed.
  6. Professionalism, articulate and hard working individual.
Screening Requirements: Criminal Background Check, fingerprinting and drug screening