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Remote Collections Jobs in Georgia (NOW HIRING)

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Collections Specialist

Atlanta, GA · Remote

$17.75 - $24/hr

This role will be Remote, with the preference of being in the Atlanta, GA for future opportunities ... Qualifications 2+ years in B2B collections / AR / credit Managed a portfolio of accounts Worked ...

Carmax

Collections Agent - Partially Remote

Roswell, GA · On-site +1

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

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$10

$18

$25

How much do remote collections jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote collections in Georgia is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Georgia? The most popular types of Collections jobs in Georgia are:
What are popular job titles related to Remote Collections jobs in Georgia? For Remote Collections jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Georgia look for? The top searched job categories for Remote Collections jobs in Georgia are:
What cities in Georgia are hiring for Remote Collections jobs? Cities in Georgia with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Georgia as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,699 per year, or $18.1 per hour.

emote Collections Supervisor | Collections Team Lead | Call Center Sup

LIVE OAK FINANCIAL INC

Albany, GA • Remote

Full-time

Posted 8 days ago

Job description

Remote Collections Supervisor | Collections Team Lead | Call Center Supervisor
Live Oak Financial, Inc.
Full-Time | Remote | Collections Leadership | Financial Services
Job Overview
Live Oak Financial, Inc. is seeking an experienced Remote Collections Supervisor to lead, coach, and manage a team of professional collectors within a compliance-first, KPI-driven collections environment. This role is responsible for team performance, liquidation results, quality assurance adherence, and day-to-day operational leadership.
This is not a junior or trainee role. We are looking for a hands-on supervisor with real collections leadership experience who can drive results, enforce standards, and operate autonomously in a remote setting.
Core Responsibilities (ATS-Optimized)
  • Supervise and lead a team of debt collectors / collections specialists

  • Monitor and drive performance against KPIs (call volume, RPC, liquidation, new money)
  • Conduct daily huddles, call coaching, and one-on-one performance reviews
  • Enforce FDCPA, Regulation F, TCPA, and internal compliance standards

  • Review call quality, account notes, and collector activity
  • Partner with QA, Compliance, and Management to address issues and improvements
  • Assist with onboarding, training, and ramping of new collectors
  • Manage attendance, schedules, and productivity in a remote environment
  • Escalate disputes, complaints, and sensitive accounts per procedure
  • Maintain accurate reporting and documentation within collections systems
Required Qualifications (High-Match Keywords)
  • 2+ years of experience as a Collections Supervisor, Team Lead, or Call Center Supervisor

  • Prior hands-on experience as a debt collector (consumer and/or commercial)
  • Strong working knowledge of FDCPA, Reg F, TCPA, and call compliance

  • Experience supervising remote or call center collections teams

  • Proven ability to coach collectors to measurable performance improvement
  • Experience managing dialer-based, high-volume collections environments

  • Strong leadership, communication, and accountability skills
  • Comfortable working independently in a remote supervisory role

Preferred Experience
  • Financial services, lending, medical, utility, telecom, or BPO collections
  • QA monitoring, call scoring, or compliance audits
  • Skip tracing and dispute handling workflows
  • Performance-based compensation environments
Compensation & Benefits
  • Competitive supervisory-level base pay

  • Performance-based incentives tied to team results
  • Paid training and compliance support
  • Stable, full-time remote leadership role
  • Advancement opportunities into Senior Supervisor, Operations Manager, or Compliance Leadership

Work Environment
  • Fully remote position
  • Structured schedules with defined KPIs
  • Compliance-first culture with strong QA support
  • Executive-led organization with modern systems
Why Live Oak Financial
  • Growing national financial services organization
  • Strong compliance and operational infrastructure
  • Clear authority, expectations, and accountability
  • Long-term stability and leadership growth runway
Equal Opportunity Employer
Live Oak Financial, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected classification.