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Remote Collections Jobs in Augusta, GA (NOW HIRING)

Previous remote work from home experience a plus * Quick learner and able to work independently * Strong phone and verbal communication skills along with active listening * Must be at least 18 years ...

Previous remote work from home experience a plus * Quick learner and able to work independently * Strong phone and verbal communication skills along with active listening * Must be at least 18 years ...

Remote Collections information

See Augusta, GA salary details

$12

$20

$28

How much do remote collections jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote collections in Augusta, GA is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.60 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are popular job titles related to Remote Collections jobs in Augusta, GA? For Remote Collections jobs in Augusta, GA, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Augusta, GA look for? The top searched job categories for Remote Collections jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Remote Collections jobs? Cities near Augusta, GA with the most Remote Collections job openings:
Infographic showing various Remote Collections job openings in Augusta, GA as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,968 per year, or $20.2 per hour.
B2B Remote Collections Representative CST/EST

B2B Remote Collections Representative CST/EST

Transworld Systems Inc.

North Augusta, SC • Remote

$14 - $16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Transworld Systems Inc. rating

5.3

Company rating: 5.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

49th of 71 rated call and contact centers


Job description

Overview

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. 

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location: This is a remote/work from home position.

Compensation: $14-16/hour + Monthly Commission Bonus Structure

Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous bonus opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities
  • Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
  • Providing thorough, efficient, and accurate account updates on computer files for each call made or received
  • Skip tracing to locate consumer contact information
  • Counseling delinquent consumers to assist in finding funds to meet their payment obligations
  • Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
  • Complying with and staying up-to-date on all TSI policies and procedures
  • Maintaining knowledge of functional areas, company policies, and procedures 
  • Providing feedback to management concerning possible problems or areas of improvement
  • Making recommendations to implement improved processes
  • Performing other duties as assigned by management

Qualifications
    • High School Diploma or GED required
    • Experience in commercial collections required
    • Excellent verbal and written communication skills
    • Strong work ethic and a proven record of accomplishments
    • Strong interpersonal skills and integrity
    • Good organizational skills
    • Professional phone etiquette
    • Positive attitude
    • Ability to solve problems
    • Work well in a team/competitive environment
    • Negotiation skills
    • AS/400 and FACS experience is a plus
    • FDCPA knowledge is helpful
    • Ability to successfully pass pre-employment criminal background and drug screening
    • Available to work between 8:00am and 5:00pm, Monday - Friday
    • Stable work history
    • Ability to maintain confidentiality

    For Remote Positions:

    • The minimum internet speed requirements for remote work are as follows:
      • Broadband internet connection (No DSL, or Dial Up)
      • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
      • Speed Test Results: 25 mbps download, 20 mbps upload

    This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

    We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Qualifications:
    • High School Diploma or GED required
    • Experience in commercial collections required
    • Excellent verbal and written communication skills
    • Strong work ethic and a proven record of accomplishments
    • Strong interpersonal skills and integrity
    • Good organizational skills
    • Professional phone etiquette
    • Positive attitude
    • Ability to solve problems
    • Work well in a team/competitive environment
    • Negotiation skills
    • AS/400 and FACS experience is a plus
    • FDCPA knowledge is helpful
    • Ability to successfully pass pre-employment criminal background and drug screening
    • Available to work between 8:00am and 5:00pm, Monday - Friday
    • Stable work history
    • Ability to maintain confidentiality

    For Remote Positions:

    • The minimum internet speed requirements for remote work are as follows:
      • Broadband internet connection (No DSL, or Dial Up)
      • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
      • Speed Test Results: 25 mbps download, 20 mbps upload

    This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

    We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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