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Collections Director Jobs in Atlanta, GA (NOW HIRING)

YouLend

Head of Collections

Atlanta, GA · On-site

Head of Collections Department: Collections & Recoveries Employment Type: Permanent Location ... You will have direct contact with the General Manager of the US and be a central stakeholder in ...

YouLend Limited

Head of Collections, US

Atlanta, GA · On-site

$180 - $240/hr

Head of Collections, US Department: Collections & Recoveries Employment Type: Permanent Location ... You will have direct contact with the General Manager of the US and be a central stakeholder in ...

YouLend

Head of Collections, US

Atlanta, GA · On-site

$180 - $240/hr

Head of Collections, US Department: Collections & Recoveries Employment Type: Permanent Location ... You will have direct contact with the General Manager of the US and be a central stakeholder in ...

Lloyd & McDaniel, PLC

Client Solutions

Marietta, GA · On-site

$18 - $24/hr

Participates in monthly client calls and works closely with the Collections Director to monitor files to locate work gaps and other inconstancies. Assists with order media from clients, affidavits ...

6 Degrees Group

Collections Specialist

Alpharetta, GA · Hybrid

$20 - $24/hr

This position offers the chance to make a direct, measurable impact on cash flow while working in a ... collections tool while meeting productivity goals Qualifications: High school diploma or GED ...

Liberis

Collections Agent

Atlanta, GA · On-site

The team We are the Collections team! A dedicated group with a clear mission: to assist customers ... Direct engagement: connecting directly with our customers through daily phone calls and emails ...

Liberis

Collections Agent

Atlanta, GA · On-site

The team We are the Collections team! A dedicated group with a clear mission: to assist customers ... Direct engagement: connecting directly with our customers through daily phone calls and emails ...

The LaSalle Group

Collections Specialist

Alpharetta, GA · On-site

$20 - $25/hr

The Collections Specialist role is a contract opportunity designed for professionals with B2B ... LaSalle Network is the leading provider of direct hire and temporary staffing services. For over ...

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All JobsCollections JobsCollections Director JobsCollections Director Jobs in Atlanta, GA

Collections Director information

See Atlanta, GA salary details

$54.8K

$97.3K

$157.7K

How much do collections director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for collections director in Atlanta, GA is $97,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,900.00 and $106,300.00 per year, depending on experience, location, and employer.

What is a collections director?

A Collections Director oversees an organization's debt recovery operations, ensuring efficient collection processes while maintaining compliance with regulations. They develop strategies to improve recovery rates, manage collection teams, and collaborate with other departments to minimize financial risk. Strong leadership, analytical skills, and knowledge of collection laws are essential for success in this role.

What are the typical daily responsibilities of a collections director?

A Collections Director oversees and directs the organization's credit and collections activities, including managing a team of collectors, setting collection targets, and monitoring key performance metrics. They review accounts receivable ledgers, negotiate payment arrangements with clients, and implement policies to improve cash flow. Strategic meetings with senior management and cross-department collaboration with sales and finance teams are also common. This role requires balancing effective debt recovery with excellent customer service and compliance with industry regulations.

What are the key skills and qualifications needed to thrive in the collections director position, and why are they important?

To thrive as a Collections Director, you need expertise in credit and collections management, financial analysis, and team leadership, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with collections software (such as FICO Debt Manager or CUBS), ERP systems, and regulatory compliance certifications like FCRA is typical. Strong negotiation, communication, and problem-solving abilities help Collections Directors manage sensitive client relationships and motivate their teams. These skills and credentials are essential for maximizing cash flow, minimizing bad debt, and ensuring compliance with legal and organizational policies.

What are the most commonly searched types of Collections jobs in Atlanta, GA?

The most popular types of Collections jobs in Atlanta, GA are:

What are popular job titles related to Collections Director jobs in Atlanta, GA?

For Collections Director jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Collections Director jobs in Atlanta, GA look for?

The top searched job categories for Collections Director jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Collections Director jobs?

Cities near Atlanta, GA with the most Collections Director job openings:

Collections Director jobs near you
Infographic showing various Collections Director job openings in Atlanta, GA as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $97,292 per year, or $46.8 per hour.

Head of Collections

YouLend

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Head of Collections
Department: Collections & Recoveries
Employment Type: Permanent
Location: Atlanta
Reporting To: Kasper Thomsen
Description
The mandateYouLend is hiring a Head of Collections, US to take ownership of collections performance across the US. The business is rapidly expanding in the market (+100% growth year on year) and as such it puts increasing emphasis on the Collections team's abilities.
This is a build role rather than a caretaker role. You will inherit a small, capable team of five agents, which has been through significant transformation over the past six months. Your job is to come in and supercharge the team, while enabling future scalability as the business grows. As such, the ideal candidate will first (1) come in and build strong hiring, onboarding, and training processes before (2) approaching advanced analytics, segmentation, contact strategy, and other tactical performance levers.
You will own the numbers outright. Cure rates, repayment speeds, cost-to-collect, and losses are yours - and you will be expected to move them. Once accounts hit collections, they are in your portfolio, and you own them.
The teamYou will lead a small, agile team of five people:
  • Tenure. Short. The team has mostly been replaced throughout 2026. At the same time, it has been, and will continue to, grow.
  • Experience. Mixed. Some agents have years of experience, while others are working in Collections for the first time. We believe in hiring for talent and training for skill.
  • Behaviours. Good. The team is dynamic and agile. They are able to adapt to changes quickly while getting the job done every day.

Where the role sitsYou will report to the Global Head of Collections, who is operating out of London. Consequently, you will have a high level of autonomy to take actions, make changes, and build your own team. You will have direct contact with the General Manager of the US and be a central stakeholder in understanding and communicating credit performance.
You will work closely with Credit Risk, Finance, Capital Markets, and Technology, and you will be a significant voice in how we invest in collections tooling and automation.
What you will own:
  • The metrics. Own the metrics which drive portfolio performance in the US. This includes, but is not limited to, cure rates, repayment speeds, cost-to-collect, and losses.
  • The strategy. Design and continuously evolve segmentation, treatment paths, and contact strategies across the US.
  • The people. Lead, develop, and upgrade your team. Maintain and develop a performance culture which attracts and retains top performers.
  • The operating model. Define the structure, management layers, workflows, governance, and performance cadence the function needs to scale with the business.

What we are looking for:
Essential
  • You have directly owned collections outcomes and KPIs, and can talk through the decisions behind the numbers.
  • You have led a small team, where you hired and trained staff independently.
  • You have a track record of developing your people and holding them accountable to high standards.
  • You have been a part of a collections function which has undergone a significant transformation rather than operated in a mature machine.
  • You have operated in the US market and had exposure to regulatory differences across the country.
  • You are comfortable with ambiguity, rapid growth, imperfect infrastructure, and shifting priorities - ideally from a scale-up of a comparable size.
  • You are proactive, act with urgency, and take extreme ownership.

Valuable
  • You have had some exposure to the credit and lending domain: delinquency, defaults, recoveries, write-offs, roll rates, cure rates, and credit losses.
  • You have had exposure to analytics, and are familiar with using data to make decisions.
  • You have designed and evolved collections strategies, not just executed them.

Why join this role
  • A real mandate. You are being hired to build and make your vision come true. The organisation and process is still rough. You have a real chance to make it your own.
  • Scale ahead of you. The US is our biggest growth market and forecasted to continue growing at rapid pace. As the book grows bigger, so will the Collections team. You have a chance to be a central part of the journey.
  • A serious team. You will be surrounded by high-quality people who push each other through direct feedback and aligned incentives.
  • Speed over process. We have a data-driven culture with a low tolerance for red tape - only results and impact matter.

Job Benefits
  • A market-competitive salary + annual bonus.
  • Health Care Coverage. YouLend covers 80%; employee contribution is 20% of the premium
  • Paid Time Off (PTO): 20 working days (4 weeks) + US public holidays.
  • Medical Plan (medical insurance and prescription drug coverage) - Choice of 5 different plans through United Healthcare.
  • Dental plan coverage.
  • Vision plan coverage.
  • Benefits can be for: Employee only; Employee & Spouse; Employee & Child; Employee & Family.
  • Retirement - 401K match. Employee match $1 for $1 up to 5% of salary.
  • Basic Life & AD&D Insurance.
  • International travel insurance covered if traveling abroad for work purposes.
  • A values-based culture and a team with exceptional talent and experience.
  • An office in the heart of Atlanta.
  • Paid Office Parking.

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