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Collections Manager Jobs in Atlanta, GA (NOW HIRING)

Collections Specialist

Atlanta, GA · Hybrid

$17.75 - $24/hr

Reporting to the Collections Manager, this role is responsible for supporting the collection of outstanding accounts receivable while delivering an exceptional customer experience to our healthcare ...

Collections Specialist

Atlanta, GA · On-site

$17.75 - $24/hr

Who We Are QGenda is redefining healthcare workforce management everywhere care is delivered. We're ... The Collections Specialist will partner with internal teams and customer contacts to resolve ...

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

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Collections Manager information

See Atlanta, GA salary details

$29.8K

$56.5K

$104.8K

How much do collections manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for collections manager in Atlanta, GA is $56,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $63,000.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Atlanta, GA?

The most popular types of Collections jobs in Atlanta, GA are:

What are popular job titles related to Collections Manager jobs in Atlanta, GA?

For Collections Manager jobs in Atlanta, GA, the most frequently searched job titles are:

What cities near Atlanta, GA are hiring for Collections Manager jobs?

Cities near Atlanta, GA with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $56,470 per year, or $27.1 per hour.

Credit and Collections Manager

Atlanta Fork Lifts Inc

Suwanee, GA • On-site

Full-time

Posted 13 days ago


Job description

Description

SUMMARY: The Credit and Collections Manager oversees the entire process of establishing the credit worthiness of customers and prospective   customers, implementing credit limits, collecting payments and processing, application of payments to customer accounts. Responsibilities for this role include managing $20 million per month in customer accounts receivable, resolving late and/or missed payments, timely updating of financial records and effectively supervising a staff of 8-10 employees.    

Our ideal candidate will manage daily financial transactions end-to-end. He/she must be customer service driven and familiar with all accounting procedures. He/she will set objectives for the AR team that align with the company's goals and ensure accuracy and efficiency throughout the entire AR process. He/she will establish customer accounts, ensure timely customer payments and properly apply payments and adjustments to customer accounts. The Credit and Collections Manager will be responsible for establishing and maintaining effective policies, setting objectives for the team and standardizing procedures to accomplish company and accounting department goals. 

Requirements

  • Customer service driven. Create a positive experience when dealing with challenging situations, including interactions with AR staff, other departments, prospects and customers.
  • Familiarity with financial, accounting, and AR automation software.
  • Leadership, management and team-building skills.
  • Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities and work under pressure.
  • Accuracy and attention to detail.
  • Integrity, discretion and respect for confidentiality and privacy.
  • Excellent communication skills and the ability to resolve misunderstandings and errors in a diplomatic fashion.
  • Strong analytical and organizational skills.
  • Thorough understanding of financial concepts and business principles.
  • Proper staff management including new hire selection, scheduling, training, coaching and counseling employees. 
  • Approval of any customer refunds.
  • Effectively communicate with other departments regarding credit issues.
  • Visit customers, when needed, to resolve AR disputes.
  • Project staffing needs, maintain annual review processes and compensation actions within Company guidelines.
  • Other duties as assigned by the Assistant Controller, Controller, CFO and/or President.